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Avoid Transportation Damage to your Range
If you have to move your range into/out of your residence or when moving to a new home, it is suggested that you take the
following precautions:
1. Screw in the levelling legs under the range.
2. Remove the racks and other utensils from the oven, and from the lower drawer.
3. Use adhesive tape to firmly secure the door and the drawer to the side panels. Also attach the electric power cord in the
same manner.
4. Use a two-wheeled trolley with strap and fasten the range to it. Cover the appliance with a heavy blanket to prevent
scratches and dents.
5. Avoid pulling or pushing the control panel when moving the appliance.
Before You Call
Solutions to Common Problems
OCCURENCE
Flames inside oven or smoking from
vent.
Oven smokes excessively during
broiling.
Self-cleaning cycle does not work.
Soil not completely removed after
self-cleaning cycle.
POSSIBLE CAUSE/SOLUTION
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large
amounts of grease on the oven bottom. Wipe up excessive spillovers before
starting the self-clean cycle. If flames or excessive smoke are present, stop the
self-clean cycle and follow the steps under "Stopping or Interrupting the Self-
Cleaning Cycle" in the Electronic Oven Control guide.
Control(s) not set properly. Follow instructions under Setting Oven Controls guide.
Make sure oven is opened to
Broil Stop Position.
Meat too close to the element. Reposition the rack to provide proper clearance
between the meat and the element. Preheat broil element. Preheat broil element
for searing.
Grid on broiler pan wrong side up and grease not draining. Always place grid on
the broiler pan with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Control(s) not set properly. Follow instructions under Oven Cleaning in the
Electronic Oven Control guide.
Self-cleaning cycle was interrupted. Stop time must be 3 to 4 hours past the start
time. Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the
Electronic Oven Control guide.
Failure to clean bottom, front top or oven, frame or door area outside oven seal.
These areas are not in the self-cleaning area, but get hot enough to burn on
residue. Clean these areas before the self-cleaning cycle is started. Burned-on
residue can be cleaned with a stiff nylon brush and water or nylon scrubber. Be
careful not to damage the oven seal.