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Before you call for service
,
review this list. It may save you time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this appliance. You will be charged for a service call while the appliance
is in warranty if the problem is not caused by defective product workmanship or materials.
Your new appliance is a carefully engineered product. Many times, what appears to be a reason to call for service requires
nothing more than a simple adjustment you can easily make in your own home or is normal operating characteristic of appliance
under certain conditions.
This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance.
Before You Call
Solutions to Common Problems
POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the rack is level. When range is
level, cooktop may appear out of alignment if countertop is not level (See the
Slide-In Installation Instructions) .
Weak, unstable floor. Be sure floor is level and can adequately support range.
Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure
cabinets are square and have sufficient room for range clearance.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct
the problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted
over carpet.
Make sure cord/plug is tightly into outlet.
Service wiring is not complete. Contact your dealer, installaling agent or
authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company
for service.
This oven is equipped with a state of the art electronic oven controller. Among
the many features is a full time oven circuit diagnostics system. The controller
constantly monitors the internal circuitry as well as several crucial oven circuits
to insure they are all operating correctly. If at any time one of these systems
fails, the controller will immediately stop the current operation and beep
continuously (flashing an error code of “F1, F2, F3” or “F9” in the controller
display window.
Electronic control has detected a fault condition. Press
STOP/CLEAR or
CANCEL pad
to clear the display and stop beeping. Reprogram oven. If fault
remains, record fault number. Press
STOP/CLEAR or CANCEL pad
and contact
authorized servicer.
Burned-out or loose bulb. See "Changing Oven Light" section in this Use &
Care Guide to replace or tighten the bulb(s).
Electrical power outage. Check house lights to be sure. Call your local electric
company for service.
OCCURRENCE
Range is not level.
Cannot move appliance easily.
Appliance must be accessible for
service.
Entire range or oven does not
operate.
*Oven control beeps and displays F1,
F2, F3 or F9.
Oven light does not work.