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WARRANTY

ELECTRIC FIREPLACE

LIMITED WARRANTY

: This manufacturer’s product warranty extends to the original con-

sumer purchaser of the product. Neither the retailer nor any other company involved in the 
sale or promotion of this product is a co-warrantor of this manufacturer warranty.

WARRANTY DURATION:

 All materials and workmanship are warranted to the original 

consumer purchaser for a period of one (1) year from the original purchase date.

WARRANTY COVERAGE

: This product is warranted against defective materials or work-

manship when used under normal conditions. This warranty is void if the product has been 
damaged by accident, in shipment, unreasonable use, misuse, neglect, improper service, 
commercial use, repairs by unauthorized personnel or other causes not arising out of de-
fects in materials or workmanship. There is no warranty with respect to the following, which 
may be supplied with this product, including without limitation: glass parts, brackets, bulbs, 
grommet etc. This warranty extends only to the original consumer purchase. This warranty 
is effective only if the product is purchased and operated in the USA or Canada, and does 
not extend to any units which have been used in violation of written instructions furnished 
by manufacturer or to units which have been altered or modified or to damage to products 
or parts thereof which have had the serial number removed, altered, defaced or rendered 
illegible.

WARRANTY DISCLAIMERS

: This warranty is in lieu of all warranties expressed or implied 

and no representative or person is authorized to assume for manufacturer any other liability 
in connection with the sale of our products. There shall be no claims for defects or failure 
under any theory of tort, contractor commercial law including, but not limited to, negligence, 
gross negligence, strict liability, breach of warranty and breach of contract.

WARRANTY PERFORMANCE

: During the above one (1) year warranty period, a product 

with a defect will be either repaired or replaced with a reconditioned comparable model (at 
manufacturer’s option). The repaired or replacement product will be in warranty for the bal-
ance of the one (1) year warranty period and an additional six (6) month period. No charge 
will be made for such repair or replacement.

SERVICE AND REPAIR

: If service is required for an appliance, you should first contact  

Nuvatek Distribution

 customer service at 

[email protected]

 or by calling 

1-855-286-

8688.

NOTE

: Manufacturer cannot assume responsibility for loss or damage during incoming 

shipment. For your protection, carefully package the product for shipment, and insure it 
with the carrier. Be sure to enclose the following items with your appliance: your full name, 
return address and daytime phone number; a note describing the problem you experienced; 
a copy of your sales receipt or other 

proof of purchase to determine warranty status. C.O.D. shipments 

cannot be accepted.

1 Year Limited Warranty

Summary of Contents for Chicago

Page 1: ... caractéristiques Appelez nous ou envoyer un courriel Les manuels peuvent êtres téléchargés à www nuvatek com Need Assistance Please contact us If you encounter any difficulty with this product please email us service nuvatek com or call us Monday to Friday 9 00 AM to 5 00 PM EST 1 888 840 9999 or 514 631 7799 Our representatives are ready to help you with any questions We can guide you through fi...

Page 2: ...the serial number removed altered defaced or rendered illegible WARRANTY DISCLAIMERS This warranty is in lieu of all warranties expressed or implied and no representative or person is authorized to assume for manufacturer any other liability in connection with the sale of our products There shall be no claims for defects or failure under any theory of tort contractor commercial law including but n...

Page 3: ...ing to assemble install operate or maintain the product described Protect yourself others by observing all safety information Failure to comply with instructions could result in personal injury and or property damage Retain instructions for future reference IMPORTANT INSTRUCTIONS OPERATING MANUAL ...

Page 4: ...or infants unattended when the fireplace is on or plugged in 12 Always unplug the fireplace when not in use 13 Prevent water from getting into the housing of the fireplace during operation or in storage Always store in a dry area free from potential moisture This fireplace is not intended for use in bathrooms laundry areas or similar indoor locations Never locate the fireplace where it may fall in...

Page 5: ... use outdoors Getting Started Remove the fireplace from the box Remove all the packaging and place it inside the box and either store or dispose of safely Package Contents Electric Fireplace Remote Control Instruction Manual Features Simulated Flame Insert With Adjustable Flame 2 Heat Settings 750W 1500W Energy Efficient Consistent Heat from Floor To Ceiling Adjustable Electronic Thermostat Built ...

Page 6: ...her repairs Operating Instructions Visually inspect the unit for any damages before operation Do not operate the fireplace if any damages are detected Contact your dealer immediately 1 Plug the power cord into a conventional 120V 15 amp outlet and turn the MASTER POWER switch on the rear panel of the portable fireplace Then push the POWER button on the front control panel or on the remote to turn ...

Page 7: ... HI LOW UP button or the 0 C 0 F DOWN once again within 5 seconds to set the time Each time you press the HI LOW UP button the time will increase by 0 5 Hr If you press the 0 C 0 F DOWN button the time will decrease by 0 5 Hr The maximum value for time is 8 0 Hr By holding down the HI LOW UP button or 0 C 0 F DOWN for 2 seconds the number rotation will cycle more quickly If you do not press the HI...

Page 8: ... 1 0 F The maximum temperature setting is 86 0 F 30 0 F If you hold the HI LOW UP button or 0 C 0 F DOWN button for 2 seconds the number rotation will cycle more quickly 4 Press the HI LOW UP button to switch from HI rated at 1500W to LOW rated at 750W The default setting is HI 5 To view the ambient room temperature on the display instead of the set temperature push the Time button and while holdi...

Page 9: ...eplace c Or if the power cord is damaged SOLUTION Contact the manufacturer immediately DO NOT attempt to operate the portable fireplace as this may cause electric shock fire and or injury 2 PROBLEM a The amount of heated air emitting from the front of the portable fireplace is reduced SOLUTION Check the electrostatic filter to make sure it is free of dust and dirt Also check the front grill and re...

Page 10: ...troubleshooting 8 PROBLEM a The display shows Er This error code means the heating system is not working correctly SOLUTION Contact the manufacturer immediately DO NOT attempt to operate the fireplace as this may cause electric shock fire and or injury 9 PROBLEM a No simulated flame when you turn on the fireplace SOLUTION Contact the manufacturer first for instructions on how to replace the bulb W...

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