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SOLUTIONS TO COMMON PROBLEMS

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Pilling

(Fibers ball up 

and cling to 

fabric.)

•  Pilling is normal with syn-

thetic and permanent press 

fabrics. This is due to abra-

sion from normal wear.

•  Use a lint brush or shaver to 

remove pills.

•  Use fabric softener in the 

washer to lubricate fi bers. 

•  When ironing, use spray 

starch or fabric fi nish on col-

lars and cuffs.

•  Turn items inside out to 

reduce abrasion.

Residue or 

powder on dark 

items;

Stiff, harsh 

fabrics.

• Undissolved detergent.

•  Some granular detergents 

can combine with hard 

water minerals to form a 

residue.

•  Overloading the washer.

•  Rewash load.

•  Increase water temperature 

using hottest water safe for 

fabric.

•  Do not overload washer.

•  Use liquid detergent or 

use nonprecipitating water 

conditioner with powder 

detergent.

Wrinkling

•  Overloading the washer.

•  Incorrect wash cycle for 

wash load.

•  Reduce load size.

•  Rinse in cold water with liq-

uid fabric softener using the 

casual or delicate cycle.

•  Do not overload washer.

•  Remove items from washer 

as soon as cycle is com-

pleted.

•  Use liquid fabric softener.

Yellow buildup 

of body soil on 

synthetic fabrics

•  Agitation time too short.

•  Wash water temperature 

too low.

•  Not enough detergent.

•  Soak in detergent booster 

or product containing en-

zymes.

•  Wash in hottest water safe 

for fabric using casual cycle.

• Increase detergent.

•  Add bleach safe for fabric or 

treat with color remover.

•  Select correct wash cycle.

•  Use correct amount of 

detergent.

•  Wash synthetics frequently 

using hot or warm water.

Yellow or brown 

rust stains

•  Iron or manganese in water 

supply, water pipes, or 

water heater.

•  To restore discolored load 

of whites, use rust remover 

safe for fabric.

•  Do not use chlorine bleach 

to remove rust stains. It 

may intensify discoloration.

•  Use nonprecipitating water 

softener.

•  Before washing, run hot 

water for a few minutes to 

clear lines.

•  Drain water heater occa-

sionally.

•  For an ongoing problem, 

install an iron fi lter in your 

water supply system.

Common Washing Problems, continued

Summary of Contents for 137337200B

Page 1: ...265 8352 All about the Use Care of your Washer Important Safety Instructions 2 4 Features 5 Operating Instructions 6 17 Stain Removal Guide 18 19 Care and Cleaning 20 23 Solutions to Common Problems 24 28 Warranty 29 Notes 30 Français 31 TABLE OF CONTENTS 137337200B 1202 ...

Page 2: ...t to cover every possible condition and situation that may occur Common sense and cau tion must be practiced when installing operating and maintaining any appliance WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injury IMPORTANT IMPORTANT indicates installation operation or maintenance information which is important but not hazard ...

Page 3: ...he hot water system has not been used for such a period before using the washer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas Hydrogen gas is flammable do not smoke or use an open flame during this time Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance ...

Page 4: ... All repairs and servicing must be performed by an authorized servicer unless specifically recommended in this Use Care Guide Use only authorized factory parts Do not tamper with controls Do not install or store the washer where it will be ex posed to the weather Do not install on carpet Install washer on a solid floor It may be necessary to reinforce the floor to prevent vibration or movement Do ...

Page 5: ...eets the ENERGY STAR guidelines for energy efficiency Control Lock Door Latch with Safety Lock Cycle Selector Laundry Product Dispenser Drawer Cascading Wash Vanes Stainless Steel Wash Drum Adjustable Leveling Legs LED Display Door Striker Vent Latch Inner glass with small article redistribution ramp ...

Page 6: ...SER As water enters the dispenser system it is common to hear a water flowing sound This normal sound will vary slightly based on the water pressure in your home C DRAIN PUMP Your washer is equipped with a high velocity drain pump It is normal to hear humming and gurgling sounds as water is pumped from the washer Both of these sounds are normal and indicate that your pump is functioning correctly ...

Page 7: ...rics in other loads and cause skin irritation 2 Prepare items for washing Empty pockets Brush off lint and dirt Shake out rugs and beach towels Close zippers fasten hooks tie strings and sashes and remove non washable trims and ornaments Mend rips and tears to prevent further damage during washing Turn knit items inside out to prevent pilling Place delicate and small items such as bras hosiery and...

Page 8: ...r water temperature water hardness load size and soil level Other Wash Products Color safe bleach water conditioner detergent booster and enzyme products may be added with the deter gent Put liquid products with liquid detergent in the DETERGENT WASH chamber or powder products with powder detergent in the DETERGENT WASH chamber Liquid Chlorine Bleach If desired add liquid chlorine bleach to the ch...

Page 9: ...as been deleted Adjustments to a cycle will be remembered and re called each time that cycle is selected in the future If changes to the settings or options are attempted after the cycle starts you will hear several beeps when the buttons are pressed To change the set tings or options press Pause make the new selec tions and press Start again To change the cycle once the cycle has begun press Canc...

Page 10: ...the cycle once it has begun press the Cancel button before selecting a new cycle Just turning the cycle selector knob to another selection will not change the cycle If the selection is changed after the cycle starts the indicator lights will blink the signal will beep and Err will be displayed The signal will beep and the status lights will flash but the original cycle will continue Cycle Selectio...

Page 11: ...gy on select models If you have asthma or allergy sufferers in your home use this cycle to combine hot water temperature boosted with internal heater fast speed tumbling and multiple rinses to help ensure the destruction of dust mites and removal of pet dander Normal Use this load for cotton linen towels shirts sheets denims and mixed loads Casual Use this cycle for cottons and blends with a perma...

Page 12: ...with cold water detergents SPIN SPEED SOIL LEVEL Maximum High Medium and Low spin speeds are available for each cycle The spin speed and or duration of final spin vary from model to model and cycle to cycle Increasing the spin speed will extract more water decrease drying time and conserve energy Decreasing the spin speed will reduce wrinkling Select Low spin speed to gently spin items that should...

Page 13: ...extracts more water to reduce drying time Extended Spin on select models Use this option to add minutes to the final spin at the selected Spin Speed This will improve water extraction decrease drying time and save energy Freshwater Rinse Use this option when additional rinsing is desired to remove excess dirt and detergent It is recommended for heavily soiled loads or if household members have sen...

Page 14: ...ensing Wash Touch Pause to Add a Garment Vent Latch Help prevent odor buildup and mildew between washes by utilizing your washer s vent latch feature To apply the vent latch 1 open the door slightly 2 lift the latch arm and then 3 press the arm down onto the plastic door strike snapping it in place The vent latch can be released either of two ways by pulling door out and manually returning latch a...

Page 15: ...e Temperature Spin Speeds Soil Levels and Options are available with the following cycles Bulky Normal Casual Delicates Rinse Spin Auto Temp Hot 9 9 Warm 9 9 9 9 Cool 9 9 9 9 Cold 9 9 9 9 Cold Water Clean 9 9 9 9 9 Spin Speed Max 9 9 9 High 9 9 9 9 Medium 9 9 9 9 9 Low 9 9 9 9 9 No Spin 9 9 9 9 Soil Level Heavy 9 9 Normal 9 9 9 9 Light 9 9 9 Options Chime 9 9 9 9 9 Stain Clean 9 9 9 9 Extended Spi...

Page 16: ...eds Soil Levels and Options are available with the following cycles Heavy Bulky Normal Casual Delicates Rinse Spin Spin Only Auto Temp Hot 9 9 9 Warm 9 9 9 9 9 Cool 9 9 9 9 9 Cold 9 9 9 9 9 Cold Water Clean 9 9 9 9 9 9 Spin Speed Max 9 9 9 9 9 High 9 9 9 9 9 9 Medium 9 9 9 9 9 9 9 Low 9 9 9 9 9 9 No Spin 9 9 9 9 9 Soil Level Heavy 9 9 9 Normal 9 9 9 9 9 Light 9 9 9 Options Chime 9 9 9 9 9 9 9 Stai...

Page 17: ... are available with the following cycles Whitest Whites on select models Heavy Bulky Allergy Normal Casual Delicates Quick Wash Rinse Spin Auto Temp Sanitize 9 9 Hot 9 9 9 9 Warm 9 9 9 9 9 9 Cold 9 9 9 9 9 9 Cold Water Clean 9 9 9 9 9 9 9 Spin Speed Max 9 9 9 9 9 9 High 9 9 9 9 9 9 9 Medium 9 9 9 9 9 9 9 Low 9 9 9 9 9 No Spin 9 9 9 9 Soil Level Heavy 9 9 9 9 Normal 9 9 9 9 9 9 Light 9 9 9 9 Option...

Page 18: ...rs that could ignite or explode Never use highly flammable solvents such as gaso line inside the home Vapors can explode on contact with flames or sparks For Successful Stain Removal Remove stains promptly Determine the kind of stain then follow the recom mended treatment in the stain removal chart on the next page To pretreat stains use a prewash product liquid detergent or a paste made from powd...

Page 19: ...tain frequently Rinse thoroughly Wash using hottest water safe for fabric Ink Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Mildew scorch Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and hot water before washing Badly mildewed fabrics may be permanently damaged Mud Brush off dr...

Page 20: ...one 1 pouch of TIDE WASHING MACHINE CLEANER DO NOT use both Press START to begin ÍNOTE If the system clean cycle is cancelled or paused during the cycle the washer will go through 2 rinse cycles to clean the drum of any residual bleach before unlocking the door Immediately follow up with a rinse spin cycle Select fresh rinse on max spin speed with no detergent or bleach to help clear any residual ...

Page 21: ...iodically wipe dry the folds in the bottom of the flexible gasket to remove lint and other debris Remove the drawer by pulling the drawer out until it stops Reach back into the left rear corner of the drawer cav ity and press down firmly on the lock tab Pull out the drawer Remove the insert from the bleach and fabric softener compartments Rinse the drawer and inserts with a combination of cup liqu...

Page 22: ...eveloped follow the below cleaning procedure to help alleviate the problem CLEANING PROCEDURE Washer Drum Ensure the wash tub is empty or no clothes load Open the detergent drawer and pour eight 8 cups of bleach into the detergent compartment on the left Select System Clean cycle as described previously in Inside Routine Cleaning Preventive Upon cycle completion inspect the interior of the washer ...

Page 23: ...ng IMPORTANT If the washer is stored in an area where freezing can occur or moved in freezing temperatures follow these winterizing instructions to prevent damage to the washer IMPORTANT Do not store or place laundry products on top of washer at any time They can damage the finish or controls 1 Turn off water supply faucets 2 Disconnect hoses from water supply and drain water from hoses 3 Plug ele...

Page 24: ...t with prewash stain remover or liquid detergent Increase detergent and wa ter temperature Rewash Rub fabric softener stains with bar soap Use correct amount of detergent and hottest water safe for fabric Do not pour liquid fabric softener directly on fabric See Operating Your step 5 Holes tears or snags Incorrect use of chlorine bleach Unfastened zippers hooks buckles Rips tears and broken thread...

Page 25: ...nse in cold water with liq uid fabric softener using the casual or delicate cycle Do not overload washer Remove items from washer as soon as cycle is com pleted Use liquid fabric softener Yellow buildup of body soil on synthetic fabrics Agitation time too short Wash water temperature too low Not enough detergent Soak in detergent booster or product containing en zymes Wash in hottest water safe fo...

Page 26: ...up liquid chlorine bleach and one gallon hot water Rinse well and repeat if necessary Return drawer to location NOTE Wear rub ber of latex gloves Protect floor and clothing from bleach damage Use only HE high efficiency detergent along with rec ommended dosage Avoid overfilling detergent and fabric softener compart ments of dispenser Water in fold of flexible gasket Result of washing and part of n...

Page 27: ...NS for details Shipping bolts and foam block have not been removed during installation See INSTALLATION INSTRUCTIONS for removing ship ping bolts and foam block Wash load unevenly distributed in drum Stop washer and rearrange wash load OPERATING Washer does not start Electrical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown c...

Page 28: ...r is set too low or is a distance from washer Measure hot water temperature at nearby faucet with candy or meat thermometer Water temperature should be at least 120 F 49 C Adjust water heater as neces sary Hot water is being used elsewhere in the house Avoid using hot water elsewhere before or during washer use There may not be enough hot water avail able for proper cleaning If problem persists yo...

Page 29: ...service companies use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROV...

Page 30: ...30 NOTES ...

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