EN
18
TROUBLESHOOTING
FAULTS
CAUSES
REMEDIES
• The heater fails to start and fan does not
start
• No power supply
• Check power specifications
• Check power connections
• Check fuse
• Mains switch in wrong position
• Select correct position
• Faulty operation of room thermostat (A model)
• Check thermostat position
• Check thermostat electrical connection
• Check thermostat operation
• The heater fails to start flame and stops
while:
M - M DV MODEL
>> fan goes on
A MODEL
>> lamp (8) lights up with steady red
light
•Insufficient gas supply
• Check if gas bottle is empty
• Check gas supply line and remove any debris
inside
• Check pressure regulator and replace if
necessary
• Safety thermostat tripped due to overheating of
combustion chamber
• Check that the suction and the flow grills are
unobstructed
• Check that the room is well ventilated
• Check that hot air can escape freely
• Check that gas flow and/or pressure are not
excessive
• The flame does not light up
• Check that the suction and the flow grills are
unobstructed
• Check ionization electrode positioniing
• Faulty safety thermostat
• Check room thermostat and replace it if
necessary
• Thermocouple is insufficiently heated and gas
valve closes (M - M DV models)
• Repeat starting operation keeping thermal gas
valve button pressed for at least 13 seconds
• Check thermocouple positioning
• Remove thermocouple and clean it
• Faulty thermocouple (M - M DV models
• Check thermocouple and replace it if necessary
• Electrical power cable is connected with
polarities L and N reversed (A model)
• Reverse polarities L and N
• Ionization electrode does not detect a flame (A
model)
• Remove flame sensor and clean it
• Control unit tripped due to irregular burner
operation (A model)
• Contact Customer Service
• Faulty electronic control unit (A model)
• Check the unit and replace it if necessary
•The heater fails to start or stops and the
warning light (8) comes on with a flashing
orange light (A model)
• Insufficient power supply (V < 195 V)
• The heater will restart automatically when the
power supply returns to normal (V>195V)
• If the heater starts and stops several times
check the electrical power supply
• If the heater will not start and remains off, check
the electrical power supply
• The heater does not stop when "STOP"
procedure is followed
• Gas solenoid valve does not close because of
debris
• Close main gas stopcock on gas bottle, let the
heater burn remaining gas in gas tube, and
contact Customer Service
• Faulty room thermostat (A model)
• Check room thermostat and replace it if
necessary
• Check electric connection of room thermostat
• Fan noise or vibrations
• Foreign bodies on fan blades
• Remove foreign bodies
• Insufficienct air circulation
• Eliminate all possible obstacles to proper air
flow
If the heater is still not working properly, please contact your nearest dealer or authorized Service Centre.
Summary of Contents for HG105A
Page 1: ...Original instructions HG105A IT 3 FR 7 DE 11 EN 15 ES 19 RU 24 NL 29 PL 33...
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