Freedom Scientific ONYX Portable HD User Manual Download

Page: 59 / 62

Service and Support

You can contact Freedom Scientific Technical Support to receive technical assistance. Before
contacting Technical Support, it is recommended that you refer to

Troubleshooting

on page 47

to try to resolve your problem quickly.

Note:

This device has no user-serviceable components. Any unauthorized attempt to service
or replace internal components will void the product warranty.

To contact

Technical Support

by Web, visit

www.FreedomScientific.com

, choose Support,

and complete the form to submit questions.

To contact by e-mail, send questions to

[email protected]

To contact by telephone, U.S. customers can call

(727) 803-8600

, Monday through Friday, 8:30

AM to 7:00 PM (Eastern Time).

Summary of Contents for ONYX Portable HD

Page 1: ...440783 001 Rev B ONYX Portable HD Portable Video Magnifier User s Guide Freedom Scientific Inc www FreedomScientific com ...

Page 2: ...erved ONYX is a registered trademark of Freedom Scientific Inc in the United States and other countries Information in this document is subject to change without notice No part of this publication may be reproduced or transmitted in any form or any means electronic or mechanical for any purpose without the express written permission of Freedom Scientific ...

Page 3: ...e Remote Control 7 Connecting a Monitor or HDTV and Powering On the Unit 8 Connecting a Computer and Powering On the Unit 12 Power LED Description 15 Positioning the Camera 16 Saving Camera Settings 17 Camera Arm Positions 18 Swinging Panning and Rotating the Camera 20 Closing the Unit 21 General Operation 23 ...

Page 4: ...ing an Image 26 Freezing an Image 27 Locking the Focus 28 Aiming the Camera at Distant Objects 29 Advanced Features 30 Shading and Masking 31 Reading Lines 33 Managing Images 35 Saving an Image to an SD Card 35 Reviewing or Deleting Images Saved on an SD Card 36 Color Modes 38 Adding and Removing Color Modes 39 ...

Page 5: ...toring Factory Default Settings 41 Remote Control Functions 42 Scanning and Reading with OpenBook 45 Placing a Document under the Camera 45 Capture Scan and Read 46 Troubleshooting 47 Service and Support 53 ...

Page 6: ......

Page 7: ...viewing The unit includes the following features High definition camera with auto focus lens that displays high quality images SuperSpeed USB video streaming using the USB 3 0 port 10x faster than a USB 2 0 port HDMI port for monitor or HDTV connection 33 color modes to fit your viewing needs six default and 27 configurable Distance viewing and self viewing camera positions Auto Focus creates the ...

Page 8: ...s to emphasize an area displayed on the screen What s in the Box ONYX Portable HD magnifying camera with wired remote control Universal USB wall charger Monitor cable 1 m HDMI to DVI User documentation Two USB 2 0 cables 1 m and 2 m for power GEM software CD for use with a computer USB 3 0 cable 1 m for high speed video between the unit and computer Carrying case ...

Page 9: ...e Unit Opening the Unit 1 Hold the body of the unit in one hand and with your other hand lift the camera arm up until it locks in the first position 2 Rotate one support leg down and then rotate the other support leg ...

Page 10: ...4 3 Place the unit on a sturdy flat surface 4 For information about camera positions see pages 16 18 ...

Page 11: ...tor panel on the back of the unit has four connectors for the remote control power and video Above the connector panel is the power status LED Use the following illustration and descriptions to learn more about the connector panel ...

Page 12: ...ied USB 3 0 cable 1 m for a video connection between the unit and a computer It is the center port and is identified by three raised dots Blue is the standard color for USB 3 0 connectors and ports HDMI Video Port Attach the supplied HDMI to DVI cable 1 m or an HDMI to HDMI cable customer supplied for HDMI video output to a monitor or HDTV It is the right port and is identified by four raised dots...

Page 13: ... folded the remote control attaches and is conveniently stored against the unit s body To connect the remote control plug it into the jack on the back of the unit as shown below The jack is located in the upper left corner of the connector panel and is identified by a single raised dot ...

Page 14: ...t the unit directly to a monitor or HDTV to view video To do this use the following cables USB 2 0 power cable USB A to B white inner connectors USB wall charger HDMI to DVI video cable for monitor connection HDMI to HDMI video cable for HDTV connection customer supplied ...

Page 15: ... HDMI connector and a DVI connector 1 Plug the cable s HDMI connector into the HDMI port on the back of the unit The port is identified by four raised dots 2 Plug the cable s DVI connector into the DVI port on your monitor 3 Make sure to power on your monitor ...

Page 16: ...source using your HDTV s setup menu 1 Plug an HDMI connector into the HDMI port on the back of the unit The port is identified by four raised dots 2 Plug the other HDMI connector into the HDMI port on the HDTV 3 Make sure to power on your HDTV 4 Change the HDTV s input source to select the unit Refer to your HDTV user documentation for this information ...

Page 17: ...th the unit Other chargers may not provide sufficient power 2 Plug the other end of the USB 2 0 cable into the USB 2 0 port on the back of the unit The port is identified by two raised dots and is located next to the remote control jack The Power LED on the rear of the unit displays as yellow which indicates that the unit is off If it is not yellow refer to Power LED Description on page 15 for mor...

Page 18: ...en Connecting a Computer and Powering On the Unit You can operate the unit using a computer and GEM image management software GEM allows you to view capture and save magnified images It also lets you perform tasks such as zoom focus and freeze For more information about GEM refer to its help file You can connect the unit directly to a computer for both power and video To do this use the following ...

Page 19: ...uter with a USB 3 0 port Blue is the standard color for USB 3 0 connectors and ports Always use the USB 2 0 cable and ports for power 1 Plug the USB 3 0 cable blue inner connectors into the USB 3 0 video port blue inner connector on the back of the unit The port is identified by three raised dots ...

Page 20: ...e USB 2 0 port on the back of the unit The port is identified by two raised dots 4 Plug the other end of the cable into a USB port on the computer The Power LED on the rear of the unit displays as yellow which indicates that the unit is off If it is not yellow refer to Power LED Description on page 15 for more information 5 Press the green POWER button on the remote control to power the unit on Th...

Page 21: ...plugged into the USB 2 0 power port and not the USB 3 0 video port Red Unit does not have enough power to operate This indicates insufficient power from the USB 2 0 source for example if the unit is connected to a USB hub keyboard extension cable or adapter When getting power from a wall outlet make sure you are using the USB wall charger supplied with the unit No LED Unit is off If the unit is co...

Page 22: ...e camera keep the close up lens closed and the camera pointing down For distance viewing keep the close up lens open Keep the close up lens closed and the camera pointing forward for Looking at nearby objects Self viewing camera rotated and pointing at yourself ...

Page 23: ...t and a solid background When you rotate the camera for self viewing you can have a different configuration that automatically switches to true full color with less magnification To permanently save camera settings after creating your preferences Press the green POWER button upper right corner of the remote control to turn off the unit Your most recent changes are saved for each camera position No...

Page 24: ... view documents that are placed on a surface directly below the camera Intermediate Use to view taller objects that are placed on a surface directly below the camera For example it can be used to view the shipping label on a package This position can also be used for distance viewing or self viewing ...

Page 25: ...al when it is necessary to view over objects that may obstruct the camera s view For example when in a classroom or lecture hall environment it positions the camera over the heads of other students Always keep the close up lens open for this position ...

Page 26: ...20 Swinging Panning and Rotating the Camera Camera arm swings 120 left and right Camera pans 180 Camera rotates 450 ...

Page 27: ...tach the remote control securely against the unit s body for compact storage There are two ways to secure the remote control Use the method that you prefer a You can attach the remote control now before collapsing the unit or b You can wait until the unit is collapsed and then attach it against the unit s body as described below in step 5 To close the unit do the following 1 Lift and hold the unit...

Page 28: ...leg 4 Move the camera so that it is perpendicular to the camera arm 5 If you like you may secure the remote control against the unit s body for compact storage To do this slightly lift the camera arm and slide the remote control between the arm and body 6 Place the unit and cables into the carrying case for safe storage and travel ...

Page 29: ...inting down and the close up lens is closed Make any position adjustments necessary to both the camera and the object 2 Press or on the remote control to zoom in or out and change the size of the image displayed on the screen The magnification value briefly displays on the screen when you release the button 3 To adjust contrasts and color press to cycle though the six default color modes True Full...

Page 30: ... is turned on If necessary press the green POWER button on the remote control to turn on the camera Changing Magnification Press the black PLUS button center right of the remote control to zoom in and enlarge the object that appears on the screen Press the black MINUS button center right of the remote control to zoom away from the object on the screen The magnification value briefly displays when ...

Page 31: ...IGHTNESS button center left of the remote control Changing Color Modes A color mode is a pre defined color combination You can use color modes to reduce glare and provide contrast The unit has six default color modes True Full Color cannot be disabled High Contrast Full Color Black on White high contrast positive White on Black high contrast negative Yellow on Blue Yellow on Black ...

Page 32: ...ntrol to cycle through and select different color modes Press the black UP ARROW or DOWN ARROW buttons to move to the previous or next color mode You can only do this when reading lines shades and masks are off Flipping an Image You can change the screen orientation so that the camera image is flipped and mirrored both horizontally and vertically This function is useful when the object you are vie...

Page 33: ...setting the next time you rotate it back to this position Freezing an Image 1 Press the red FREEZE FRAME button to freeze the current image that appears on the screen The Freeze Frame button icon displays on the screen Freeze Frame is useful when viewing distant static images such as text on a blackboard 2 Press the button again to turn off Freeze Frame and return to the camera s live view ...

Page 34: ...ed Next place your document or other item under the camera and adjust magnification using the black PLUS or MINUS buttons 2 Press the orange FOCUS LOCK button lower right side of the remote control to turn on Focus Lock The Focus Lock icon displays on the screen The camera s focus setting will not change meaning that an object moved closer to or farther away from the camera lens will be out of foc...

Page 35: ...ur initial magnification level 1 Press and hold the red FIND button upper center section of the remote control Crosshairs display on the screen indicating the center of the image on the screen and the camera zooms out 2 While still holding the button move the camera or the object until the crosshairs shown on the screen align with the area that you want to view 3 Release the red FIND button The ca...

Page 36: ...Shading masks and reading lines are features you can use to help you read text on the screen The MASK and READING LINES buttons are located under the button cover To access these buttons slide the button cover down and off ...

Page 37: ...creen while also reducing glare from bright backgrounds Shades display as two translucent bars Masks display as two solid bars on the screen To display shades or masks press the black and white MASK button to cycle through the following options The button is located on the lower right side of the remote control Horizontal Shades Horizontal Masks Vertical Shades Vertical Masks None ...

Page 38: ...th horizontal and vertical layout White DOWN ARROW button Increase the distance between shades or masks This is true for both horizontal and vertical layout Black UP ARROW button Move horizontal shades or masks up the screen Move vertical shades or masks to the left Black DOWN ARROW button Move horizontal shades or masks down the screen Move vertical shades or masks to the right ...

Page 39: ...a computer reading lines are controlled using the GEM image management software s hot keys Refer to the GEM help file for more information To display reading lines do the following 1 Press the white and black READING LINES button lower left side of the remote control to display two horizontal lines 2 Press it again to display two vertical lines 3 Press it a third time to display none ...

Page 40: ... reading line to the left White DOWN ARROW button Move the bottom horizontal reading line down the screen Move the right vertical reading line to the right Black UP ARROW button Move both horizontal reading lines up the screen Move both vertical reading lines to the left Black DOWN ARROW button Move both horizontal reading lines down the screen Move both vertical reading lines to the right ...

Page 41: ... the screen do the following 1 Press and hold the black ADVANCED button and then until the Save icon displays on the screen 2 The unit returns to live view and the image is now saved to the SD Card Images are saved in 24 bit BMP format with a resolution of 1280 x 720 pixels when operating the unit with the remote control and not the GEM software Images are named and numbered in the order saved for...

Page 42: ...isplays on the screen To view other images saved on an SD Card do the following 1 Remove the button cover from the remote control The cover is located below the FREEZE FRAME and FOCUS LOCK buttons on the front of the remote control 2 Press or to scroll through the saved images 3 The Save Image check box is selected for each image 4 When you are finished reviewing images you can 1 exit Review mode ...

Page 43: ... to clear the check box The image is deleted when you exit Review mode Note If you change your mind and decide to save the image press and again to toggle and select the check box before exiting Review mode 2 To delete another image press or move to the next image and then repeat step 1 3 Press for six seconds to exit and return to live view ...

Page 44: ...h contrast negative Yellow on Blue Blue on Yellow Yellow on Black Black on Yellow Violet on Black Black on Violet White on Blue Blue on White Green on Black Black on Green Red on White White on Red White on Green Green on White Black on Blue Blue on Black Black on Red Red on Black Violet on White White on Violet Black on Orange Orange on Black Green on Yellow Yellow on Green Amber on White White o...

Page 45: ... hold the black ADVANCED button first and then the green POWER button for approximately six seconds to enter the Configuration menu The Enable check mark displays on the screen indicating that the current color mode is active 2 To disable the current color mode press the light blue FLIP button An displays and indicates that the color mode is disabled Note True Full Color mode is always available a...

Page 46: ...uttons to move to the previous or next color mode The UP DOWN buttons only work if shading masking and reading lines are off 4 To enable or disable another color mode press the light blue FLIP button 5 Repeat steps 3 and 4 to continue adding or removing color modes 6 When you are finished press and hold the black ADVANCED button first and then the green POWER button for approximately six seconds t...

Page 47: ...ck ADVANCED button first and then the green POWER button for approximately six seconds to enter the Configuration menu 2 Press and hold the red FIND button for approximately three seconds 3 Press and hold the black ADVANCED button first and then the green POWER button for approximately six seconds to exit Configuration mode ...

Page 48: ...vanced tasks Always press and hold this button first and then press another button to perform the task Find Red Displays crosshairs and zooms out to help aim the camera Flip Light Blue Cycles through four different picture orientations Color Mode Blue Cycles through different color modes Brightness Yellow Increases and decreases screen brightness ...

Page 49: ... view see page 27 2 Hold for approximately six seconds to enter or exit Review mode see page 36 Focus Lock Orange Turns Auto Focus on and off see page 28 Reading Lines White and Black Displays two horizontal or vertical reading lines Mask Black and White Displays shades or masks to cover parts of the screen Width White Increases and decreases space between shades masks and reading lines ...

Page 50: ... the screen Advanced Power Hold for approximately six seconds to enter or exit Configuration mode Advanced Freeze Frame Saves the current image to an SD Card Images can only be saved when an SD Card is in the SD Card slot Advanced Find Deletes the current image when in Review mode ...

Page 51: ...reedom Scientific s OCR optical character recognition scanning and reading software You can use OpenBook along with the ONYX Portable HD and the GEM software that came with the unit to capture scan and read documents Placing a Document under the Camera ...

Page 52: ...the remote control to zoom in or out so that only the document appears on the screen 3 Make sure the desktop or other objects beyond the edge of the page do not appear on the screen Capture Scan and Read Note OpenBook must be installed on the same computer that is running GEM 1 Start GEM 2 Press F12 DASH while viewing the document in GEM This hot key captures and sends an image to OpenBook 3 OpenB...

Page 53: ... 0 port white inner connector and two raised dots Make sure the USB 2 0 power cable is connected to a computer s USB port or to the USB wall charger and then a power outlet Make sure the monitor or HDTV is powered on Make sure the correct input source is selected for the HDTV Reduce the magnification level using Try adjusting brightness using or Press to switch to a different color mode ...

Page 54: ...0 port white inner connector with two raised dots on the back of the unit When connected to a power outlet ensure that the power outlet has power and is not malfunctioning If the outlet is connected to a wall switch make sure the switch is on When connected to a computer ensure that the computer is powered on The Power LED is yellow but the unit does not power on Verify that the USB 2 0 power cabl...

Page 55: ...e white inner connector is connected to the unit s USB 2 0 port and not the USB 3 0 port blue inner connector on the back of the unit The Power LED is green but there is no video When connected to a monitor or HDTV ensure that you are using the USB 2 0 power cable white inner connectors and not the USB 3 0 video cable blue inner connectors Ensure that the USB 2 0 power cable white inner connectors...

Page 56: ...de The document being read is out of focus Make sure the close up lens is closed while the camera is pointing down See Positioning the Camera on page 16 for more information When the camera arm is in the intermediate position and the camera is pointing down the item on the desktop may be less than 2 5 in 6 4 cm in height Move the camera arm to the reading position ...

Page 57: ...on and the camera is pointing down in reading view the object may be 2 5 in 6 4 cm or more in height Move the camera arm to the intermediate position Ensure that Focus Lock is off Press to turn on auto focus Make sure the lens is clean Check that the object that you are trying to view is centered on the screen The camera might be trying to focus on something else The image is upside down Press to ...

Page 58: ...eading lines will not appear unless you set them for that camera position Nothing happens while pressing buttons on the remote control Verify that the red LED on the remote control flashes when you press a button If not make sure the remote control is plugged in to the back of the unit The unit s settings are different after powering on the unit The last settings used are not kept if you power off...

Page 59: ...This device has no user serviceable components Any unauthorized attempt to service or replace internal components will void the product warranty To contact Technical Support by Web visit www FreedomScientific com choose Support and complete the form to submit questions To contact by e mail send questions to Support FreedomScientific com To contact by telephone U S customers can call 727 803 8600 M...

Page 60: ...you call please have your questions ready and be prepared to provide the following information Product name Product serial number What you were doing when the problem occurred How you tried to solve the problem ...

Page 61: ...e instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measu...

Page 62: ...to operate the equipment Keep the unit away from wet areas rain and other sources of liquids or high humidity Do not submerge the unit Always operate the unit in a place where the temperature is between 10 and 40 C 50 and 104 F Always store the unit in a place where the temperature is between 20 and 65 C 4 and 149 F Always use the unit on a stable level hard surface such as a desk or table When cl...

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