WARRANTY
(valid in Europe/Turkey only):
We thank you for purchasing this Freecom product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide, instruction
manual and any additional electronic and or printed manuals. When problems occur we have a database with
Frequently Asked Questions (FAQ) on our Freecom website (www.freecom.com), please check this site before you
contact the helpdesk.
Your Guarantee
All Freecom products come with unlimited technical phone and web support. By this Guarantee, Freecom war-
rants their products to be free from defects in material and workmanship for a period listed below from the date
of its original purchase. If during this period of guarantee the product proves defective due to improper materials
or workmanship, Freecom will, without charge for labour or parts, at its sole discretion, repair or replace the
product or its defective parts upon the terms and conditions set out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicating the date of purchase,
product and serial number) is presented together with the defective product and a Freecom RMA number re-
ceived from the Freecom Website or given by a Freecom Service Center. Freecom reserves the right to refuse the
free-of-charge guarantee services when the date of purchase of the product cannot be proven. This guarantee
will not apply if the RMA number is missing, the serial number on the product has been altered, removed or made
illegible.
This guarantee covers only the hardware components packaged with the product. This guarantee covers none of
the following: (a) any consumable supplied with the product, such as media or batteries; (b) damage to or loss of
any software programs, data or removable storage media; (c) any damage resulting from adaptations, changes or
adjustments, which may have been made to the product, without the prior written consent of Freecom; (d) at-
tempted repair by any party other than authorized by Freecom and (e) accidents, lightning, water, fire or any
other such cause beyond the reasonable control of Freecom.
With respect to all services provided, Freecom is not responsible for any damage to or loss of any programs, data
or other information stored on any media or any part of any product serviced. Freecom is not liable for the conse-
quence of business loss in case of system failure. Be sure to exclude all parts not covered by this guarantee prior
to returning the product to Freecom. Freecom is not liable for any loss or damage to these items. If during the
repair of the product the contents of the hard drive are altered, deleted or in any way modified, Freecom is not
liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will be either new, equivalent
to new or reconditioned. All replaced parts and products become the property of Freecom The period of guaran-
tee for any product or part repaired or replaced in warranty shall be the balance of the original guarantee. Repairs
or replacements on product or parts out of warranty carry
6 (six)
months guarantee.
All Freecom products come with unlimited free technical phone and web support.
Freecom Product
Warranty period
Classic & Internal Series
1 year (Two years in Europe)
FS & FX Series
1 year (Two years in Europe)
FHD Series
1 year (Two years in Europe)
FSG-Series
1 year (Two years in Europe)
ToughDrive-Series
1 year (Two years in Europe)
MediaPlayer-Series
1 year (Two years in Europe)
DVB-T / USB Stick
1 year (Two years in Europe)
DVB-T CardBus
1 year (Two years in Europe)
USB Floppy Disk Drive
1 year (Two years in Europe)
USBCard (Pro)
1 year (Two years in Europe)
USB 2.0 CardReader
1 year (Two years in Europe)
DAT & LTO Drives (retail)
3 years
DAT-S Kits
2 years
(GB)