10
TROUBLESHOOTING
TECHNICAL DATASHEET
The technical data can be downloaded from the website:
www.franke.com
CONTACTING AFTER-SALES SERVICE
When you contact the After-Sales Service,
you must provide the codes shown on
the rating plate attached to the left or
right side inside the door of the
dishwasher. The phone number is listed
in the warranty booklet or on the website:
www.franke.com
Your dishwasher may not work properly.
Before contacting the Service Centre check if the problem can be solved by going through the following list.
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
The dishwasher
won’t start or does
not respond to
commands.
The appliance has not been plugged in
properly.
Properly insert the plug into the socket
Power outage.
The dishwasher starts automatically when the power returns.
The dishwasher door is not closed.
Vigorously push the door until you hear the “
click”.
It does not respond to commands.
Switch off the appliance by pressing the
ON/OFF
button, switch it back on
after approximately one minute and reset the program.
The dishwasher
won’t drain.
The wash cycle has not finished yet.
Wait until the wash cycle finishes.
The drain hose is bent.
Check that the drain hose is not bent
(see INSTALATION INSTRUCTION).
The sink drain pipe is blocked.
Clean the sink drain pipe.
The filter is clogged up with food residues
Clean the filter
(see CLEANING THE FILTER ASSEMBLY)
.
The dishwasher
makes excessive
noise.
The dishes are rattling against each.
Arrange the crockery correctly
(see LOADING THE RACKS).
An excessive amount of foam has been
produced.
The detergent has not been measured out correctly or it is not suitable for
use in dishwashers
(see FILLING THE DETERGENT DISPENSER)
. Reset the cur-
rent cycle by switching OFF the dishwasher, then switch it on again, select a
new program and close the door. Please do not add any detergent.
The dishes are not
clean.
The crockery has not been arranged properly.
Arrange the crockery correctly
(see LOADING THE RACKS).
The spray arms cannot rotate freely, being
hindered by the dishes.
Arrange the crockery correctly
(see LOADING THE RACKS).
The wash cycle is too gentle.
Select an appropriate wash cycle
(see PROGRAMS TABLE).
An excessive amount of foam has been
produced.
The detergent has not been measured out correctly or it is not suitable for
use in dishwashers
(see FILLING THE DETERGENT DISPENSER)
.
The cap on the rinse aid compartment has
not been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The filter is soiled or clogged.
Clean the filter assembly
(see CARE AND MAINTENANCE)
.
There is no salt.
Fill the salt reservoir
(see FILLING THE SALT RESERVOIR)
.
IEC 436
÷
220-240 V~50 Hz 0,05 1 MPa
Max.1900W 1800 W
4
TYPE: DWL-DEA701-B
61530110100 S/N xxxxxxxxx
MADE IN POLAND
61530110100
FDW 614 D7P A++
117.0496.323
27-Apr-2019 06:34:30 EDT | RELEASED
In some European factories the letter "W" of the part code mentioned herein will be automatically
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
