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Index

Franke Kaffeemaschinen AG

User manual SB1200 FM CM

Symbols

Dashboard

Instructions

Software

Tips

Transport

Troubleshooting

Machine error

Type code

Type plate

User manual

Wastewater tank (external)

Water quality

Wipe protection

Summary of Contents for FCS4050

Page 1: ...L SB1200 FM CM FCS4050 en Read the user manual before working on the machine Keep the manual with the machine and pass the manual on to the next operator if the machine is sold or trans ferred to a th...

Page 2: ......

Page 3: ...chine 25 5 3 Overview of operating modes 29 5 4 Franke Digital Services option 31 6 Installation 32 6 1 Preparations 32 6 2 Dimensions 32 6 3 Requirements of the water supply 35 7 Filling and emptying...

Page 4: ...Multimedia functions 76 11 5 Required directory structure on the USB stick 76 11 6 Loading or deleting your own media 76 11 7 Using your own advertising media 77 11 8 Configure application 78 11 9 Lo...

Page 5: ...Franke Kaffeemaschinen AG Table of contents User manual SB1200 FM CM v 15 2 Electrical connection data 88 Index 89...

Page 6: ...ink beverages when the cooling unit is not in use Store milk and ready to drink beverages in a suitable cooling unit Use only the recommended cleaners Other cleaners may leave residues in the milk and...

Page 7: ...Do not use the SB1200 FM CM or add on units if you are not familiar with the various functions Do not use the SB1200 FM CM if the connection lines of the SB1200 FM CM or the add on units are damaged...

Page 8: ...perma nently assembled order and use a new original power cord c Ensure that the machine and the power cord are not near any hot surfaces such as gas or electric stoves or ovens d Ensure that the powe...

Page 9: ...lead to scalding a Keep hands away from the spouts and nozzles during this process WARNING Risk of injury If objects find their way into the bean hopper or grinder splinters may be ejected leading to...

Page 10: ...d due to germ formation If the machine is not used for extended periods residue may accumulate a Clean the machine if it is not used for extended periods more than 2 days CAUTION Formation of mold Mol...

Page 11: ...for navigation and operation Symbol Designation Description Cancel button Cancel preparation Select next previous page Scroll through menus with multiple pages Start button Start preparation 2 2 2 Sy...

Page 12: ...Milk system cleaning agent is empty CleanMaster Grounds container Grounds container must be emptied Door The door is open Payment Payment active First Shot Preheat system Service configuration ad min...

Page 13: ...es Individual products counter Inactive Data transfer Data is being transferred 2 2 3 Depiction of error messages Highlighted products cannot be prepared The illuminated symbol on the dashboard takes...

Page 14: ...of symbols Franke Kaffeemaschinen AG 14 User manual SB1200 FM CM Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resourc...

Page 15: ...er Coffee machine SB1200 FM CM FCS4050 Manual set 560 0604 731 560 0604 740 Cleaning tablets 100 pcs 567 0000 010 Cleaning tablets USA Canada 567 0000 002 Cleaning brushes 560 0003 728 Twisted in wire...

Page 16: ...e The type plate for the coffee machine is located on the right hand interior wall 4 1 2 Cooling unit UT 40 CM The type plate for the UT40 cooling unit is located on the right hand side in the cooling...

Page 17: ...late for the under counter Flavor Station FSU FSU60 CM is located on top of the left hand side of the housing 4 1 5 FS option The type plate for the FS Flavor Station is located in the interior on the...

Page 18: ...ior on the rear panel 4 1 8 AC125 CL option The type plate of the AC125 CL is located on the right hand inner side 4 1 9 AC200 option The type plate of the AC200 is located on the left hand side of th...

Page 19: ...le 2OM 2 x one media pump modules 3OM 3 x one media pump modules 4OM 4 x one media pump modules AC Accounting system CC Coin changer CL Cashless CM MA CleanMaster module master CM SL CleanMaster modul...

Page 20: ...l extra and cannot be retrofitted The Iced Coffee Module is cleaned as part of the existing coffee machine cleaning process This means that no additional manual cleaning work is required and there is...

Page 21: ...Franke Kaffeemaschinen AG Description of machine 5 User manual SB1200 FM CM 21 5 1 2 Cooling unit SU12 FM CM 2OM UT40 CM...

Page 22: ...cooling unit Flavor Station FSU60 CM and all of the hose connections to be cleaned fully automatically 5 1 4 Flavor Station FSU60 CM Our under counter Flavor Station FSU60 CM is available to you as a...

Page 23: ...Our Flavor Station is available to you as an option for unusual creations You can use the Flavor Station to extend your range with up to six different flavors 5 1 6 Cup warmer To enjoy coffee at its...

Page 24: ...Kaffeemaschinen AG 24 User manual SB1200 FM CM 5 1 7 Accounting system The accounting system processes all payment transactions and records all accounting data Interfaces VIP Payment systems Coin vali...

Page 25: ...a cooling unit e g UT40 CM SU12 or UT12 with pump module CleanMaster and the optional Flavor Station e g FSU60 CM with Clean Master or FS60 FSU60 EC To provide you with an overview of your specialty b...

Page 26: ...k button Powder hopper option 5 2 1 Standard Two grinders rear left and right One grinder rear LH Single spout with integrated hot water spout and automatic height adjustment iQFlow First Shot Pump mo...

Page 27: ...owder hopper First Shot Molded gasket Feet 7 mm Adjustable feet 70 mm Adjustable feet 100 mm Touchpad as accessibility feature for wheelchair users A400 Only available if machine is not connected to F...

Page 28: ...eemaschinen AG 28 User manual SB1200 FM CM 5 2 3 Coffee machine components Bean hopper Grounds container Wastewater tank option Brewing module Iced Coffee Module option Powder hopper option Drip tray...

Page 29: ...ter 1 2 1 Use the Franke logo to switch between the maintenance level and product selection 2 Scroll forwards or backwards 5 3 2 Quick Select operating mode Espresso Hazelnut Cappuccino Chococcino Caf...

Page 30: ...erating modes Step by Step and Pop Up The Individual Operating Mode only works with Step by Step and Pop Up Step by Step 1 Screen saver 2 Select beverage 3 Select cup mug size 4 6 Select filter attrib...

Page 31: ...n be shown 6 Start beverage preparation Confirm beverage selection select payment type The beverage is being prepared Advertising media e g images and videos can be shown while the beverage is being p...

Page 32: ...with the supplied hose kit Do not use any other water hoses that happen to be present Make sure to provide a stable ergonomic cup tray min load capacity 150 kg The operator panel should be at eye leve...

Page 33: ...Kaffeemaschinen AG Installation 6 User manual SB1200 FM CM 33 UT40 cooling unit FSU60 CM and CleanMaster module in furniture front side view SB1200 FM CM with SU12 cooling unit and FS60 CM front side...

Page 34: ...cribed installation dimensions and clearances b Take care to ensure that the clearance spaces are not blocked Minimum clearances To the rear panel 50 mm Above 200 mm for filling and removal of the bea...

Page 35: ...he scope of delivery if no other option is chosen when ordering the coffee machine Adjustable feet with a height of 70 or 100 mm are optionally available Feet with a fixed height of 7 mm including a m...

Page 36: ...ss 7 14 fH GH French total hardness 4 2 8 3 GPG 70 140 ppm mg l Carbonate hardness 3 6 dH KH 50 105 ppm mg l Acid content pH value 6 5 7 5 pH Chlorine content 0 5 mg l Chloride content 30 mg l TDS tot...

Page 37: ...anual SB1200 FM CM 37 Calculated conductivity 700 S cm 18 x 30 S cm 160 S cm The result of the calculation is 160 S cm and means that there is a low risk of corrosion 6 3 3 Water outlet Drain hose D 2...

Page 38: ...coffee beans is deposited on the inside of the bean hopper as a thin film of oil This deposited oil ages quickly and impairs the taste of the drinks produced a Remove the oil film from the inside of t...

Page 39: ...he lid 7 3 Filling the cooling unit CAUTION Germs in unpasteurized milk Germs in unpasteurized milk could pose a health hazard a Do not use any unpasteurized milk b Only use pasteurized or long life m...

Page 40: ...ready to drink beverages in a refrigerator d Clean the machine and cooling unit once a day e Only touch the suction hose the inside of the container and the container lid after sanitizing your hands...

Page 41: ...22 kg is not exceeded 1 Open the cooling unit door 2 Switch on the cooling unit The current cooling chamber temperature is displayed 3 Disconnect the plug in couplings from the con tainer and connect...

Page 42: ...ear panel 1 Use the key to unlock the Flavor Station 2 Press the release button and open the Flavor Station 3 Switch on the Flavor Station 4 Lift the bottle holders 5 Place the bottles in the Flavor S...

Page 43: ...All the syrup bottles are connected to the Fla vor Station Connect all unused plug in couplings to the cleaning adapters 6 Switch on the Flavor Station 7 Slide the Flavor Station back into the furnit...

Page 44: ...ment wrench Turn counterclockwise for a finer grind Turn clockwise for a coarser grind 4 Attach the bean hopper 5 Check the grind produced and adjust if neces sary 6 Attach the bean hopper 7 Push the...

Page 45: ...bean hopper and powder hopper are not locked correctly the function of the coffee machine and the product quality may be impaired a Push the locking slide all the way in 7 8 Emptying the powder hopper...

Page 46: ...e all the way in NOTICE Impairment of function If the bean hopper and powder hopper are not locked correctly the function of the coffee machine and the product quality may be impaired a Push the locki...

Page 47: ...2 0 5 0 C b Only clean containers should be filled with milk and ready to drink beverages c Only store milk and ready to drink beverages in the cooling unit when the cooling unit is in operation When...

Page 48: ...ntainer lid to the container using the reversible adapters 6 Slide the cleaned container all the way into the cooling chamber 7 Switch off the cooling unit if it is no longer re quired Leave the door...

Page 49: ...or dis pose of if necessary 6 Clean the container the parts that come into contact with milk media and the cooling cham ber 7 Insert the clean container s 8 Switch off the cooling unit if it is no lon...

Page 50: ...vessel under the dispensing spout 11 35 2021 02 07 2 Select a product The product preview will appear 3 Select product options 4 Press the green button to start the preparation process The beverage i...

Page 51: ...fee selection button illu minates This message appears 3 Open the insertion flap 4 Fill powder 5 Close the insertion flap 6 Confirm the message by pressing OK The preparation begins The product select...

Page 52: ...pensed until the cycle is com plete 8 5 Preparing beverages using the touchpad The touchpad is an accessibility feature for wheelchair users 1 Place an appropriate drinking vessel under the dispensing...

Page 53: ...removable components of the coffee machine cooling unit CleanMaster and Flavor Station optional are not dishwasher safe Rinsing is not a substitute for daily cleaning Rinsing is necessary to remove r...

Page 54: ...ozzle Removable components Additional areas to be cleaned by hand Inner side of the door and door gasket on cooling unit Inner surfaces and shelf if applicable in the cooling chamber Plug in couplings...

Page 55: ...essos Caff Crema Steam Tea water 1 Tap the Franke logo 2 Enter the PIN PIN codes 59 3 Press Ok 2020 03 02 10 54 My settings Individualization and data transfer Counters Cleaning and maintenance 4 Sele...

Page 56: ...e that the bean hopper is completely dry before attaching it CAUTION Cutting injuries crushing The powder hopper worm gear mechanism can cause cuts or crushing injuries a Exercise care when cleaning t...

Page 57: ...e PIN PIN codes 59 3 Press Ok 2020 03 02 10 54 My settings Individualization and data transfer Counters Cleaning and maintenance 4 Select Cleaning and Maintenance 10 54 2020 03 02 Clean system Clean s...

Page 58: ...n the coffee and milk systems The machine automatically rinses after certain time intervals as well as when it is switched on or off Espresso Double Espresso 2 Espressos Caff Crema Steam Tea water 1 T...

Page 59: ...The PINs for key secured products and On Off machine can be viewed and changed with the owner role in the My settings Access rights menu 10 3 My settings menu tree My settings 0 Commissioning 0 10 Sys...

Page 60: ...djust parameters The framed value is active Tap the keyboard to enter text or numbers Start Press the button to carry out the corresponding settings e g Start Test 10 5 My settings 2020 03 02 10 54 My...

Page 61: ...2 Operating mode My settings 1 Set machine 1 2 Operating mode Operation mode Usage scenario Non self service Parameter Value range Remarks Usage scenario Non self service Self service Products per pa...

Page 62: ...selection buttons Default No Custom images Yes No Activate customized images For Self service usage scenario Quick Select operat ing mode Default No Usage scenario Personalized Parameter Value range...

Page 63: ...the left hand side with the rest on the right hand side If more than eight selection buttons are configured buttons 1 6 are displayed on the left hand side with the rest on the right hand side Nine o...

Page 64: ...s Coffee 20 to 20 The temperature in the brew boiler is configured by the service technician The set temperature can be adjusted by percent ages using the slide control Steam 20 to 20 The temperature...

Page 65: ...ed E619 Milk 2 E622 after the time set under empty message has expired E621 When milk has been refilled the milk system will be prepared automatically when a milk product is dispensed L Milk line The...

Page 66: ...e flavor types can be named according to preference Flavor name 1 6 User defined Any name can be entered for the flavor types Note The manually entered flavor types are not switched when the language...

Page 67: ...Change product designation General Enter the product description and select the prod uct text 2 7 Adjust price only available when payment is activated General Determine PLU prices and tokens select...

Page 68: ...PIN code Menu item 6 7 On Off machine No The coffee machine can be switched on or off without the PIN code Default No Menu item 3 2 Date and time My settings 3 Date and time 3 2 Date and time Paramet...

Page 69: ...h on time hour Minute 0 59 Select switch on time minute Monday Tuesday Wednes day Thursday Friday Sat urday Sunday Yes No Activate or deactivate the timer for each day Switching off automatically Para...

Page 70: ...t content in Protein 0 0 30 0 g Increment 0 1 Enter protein content in g per 100 ml Calories 0 2000 kcal Increment 1 Enter calorific value in kilocalories kcal List of common allergens and ingredients...

Page 71: ...er defined Enter ingredients or allergens that are not included in the list 10 5 6 Menu 6 Access rights The access rights option makes it possible to assign different PIN codes for different tasks and...

Page 72: ...rights 6 4 Operator Parameter Value range Remarks Change PIN Enter new PIN No access to My settings Retrieve product counter Retrieve counter Default PIN 7777 PIN set Yes No Yes PIN is set and being...

Page 73: ...settings 6 Access rights 6 7 On Off machine Parameter Value range Remarks Change PIN Enter new PIN Default PIN 9999 PIN set Yes No Yes PIN is set and being used No PIN is not being used Activate user...

Page 74: ...with the following options Use existing Franke media for drinks screen savers or as advertising media Upload and view your own media objects on the machine Use your own media for drinks screen savers...

Page 75: ...t Quick Select 2 11 Sort Cash Register 2 12 My product images 2 13 Configure application 3 Load back up data 3 1 Back up data 3 2 Load backup 3 3 Back up XML data 3 12 Load license By using 4 Set defa...

Page 76: ...age files or video files as advertising media Use image files or video files as a screen saver 11 5 Required directory structure on the USB stick You must maintain a specific directory structure so th...

Page 77: ...red by tapping the Delete button Drag a medium from the selection below to an existing medium above The existing medium is replaced 11 7 Using your own advertising media 11 7 1 Configuring your own sc...

Page 78: ...or your own but you cannot mix the two types with one another Desired action Menu item Information instruction Select an image 2 12 My product images Tap the image Press Select image Delete an image...

Page 79: ...ks Selection Coins Credit card Customer card Contactless card payment Cell phone Banknotes Display pop up window Yes No Activate deactivate payment pop up window 11 8 4 Beverage sorting Parameter Valu...

Page 80: ...such as maintenance data error logs or product and machine counters Eject USB stick Display of file name 11 9 4 Loading a license Desired action Menu item Information instruction Load license 3 12 Loa...

Page 81: ...PIN 3 Press OK In addition to the Individualization and data transfer menu the number of available up dates can be viewed Service menu Individualization and data transfer Cleaning and maintenance 3 4...

Page 82: ...the error 12 1 1 Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resources are locked 12 2 Troubleshooting the system Er...

Page 83: ...is probably blocked Increase the grind coarseness and or re duce the grinding quantity Remove the brewing module and rinse it out Start the coffee machine cleaning process Touch screen not respond ing...

Page 84: ...tastes strange Poor grind Contact customer service Minimal coffee usage Pour a small amount of coffee beans into the bean hopper Spoiled coffee beans Replace coffee beans Cleaner residue Rinse the ma...

Page 85: ...ine from the power supply 4 Close the water supply if the machine has a mains water connection 5 Clean any add on units 6 Switch off the add on units and disconnect them from the power supply 13 3 Lon...

Page 86: ...0 Permanent and sufficient stability and fixing Machine in an upright position Machine empty and system drained Machine and loose parts packaged preferably in their original packaging 13 5 Recommissio...

Page 87: ...es Dispose of the fluids from the cleaning container or the drip tray in the wastewater system Disposing of the machine and other devices The appliance complies with European Directive 2012 19 EU rega...

Page 88: ...steam boiler Volume l 0 9 Operating pressure bar 2 5 Power rating at 208 V W 2500 Power rating at 220 240 V W 2500 Double pipe thermoblock Power rating at 208 V W 2000 Power rating at 220 240 V W 200...

Page 89: ...85 Dimension 32 Dispensing spout 50 51 52 Disposal 87 Drip tray Disposal of fluid 87 E Electronic parts Disposal 87 Error message Color code 13 Depiction 13 Error messages 82 G Grind coarseness 43 Gr...

Page 90: ...manual SB1200 FM CM Symbols 11 Dashboard 11 Instructions 11 Software 11 T Tips 11 Transport 87 Troubleshooting 83 Machine error 82 Type code 19 Type plate 16 U User manual 15 W Wastewater tank externa...

Page 91: ......

Page 92: ...ey Street St Albans Hertfordshire AL2 2DQ England Tel 44 1923 635700 Fax 44 1923 635701 www franke com Franke Coffee Systems Americas 800 Aviation Parkway Smyrna TN 37167 USA Tel 1 615 462 4265 Fax 1...

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