Frama Matrix F4 Operating Manual Download Page 60

Frama Matrix F4 / F6 

 

 

 
 60 

9.5. Frama Matrix F4 / F6 mail item transport 

 

Display message

 

Cause

 

Elimination

 

 

 

 

Feeder Error 
Letter Feeding Error. 
Please Adjust Side Guide.

 

The  letter  was  angulated  and 
thus not franked.

 

Feed in the letter again.

 

 

 

 

Warning! 
Current print settings 
(Logo and Text) 
Are Not Suitable 
for Short Letters. 
 
Warning! 
Current print settings 
(Logo and Text) 
Are Not Suitable 
for Labels 
 

The printing mark does not fit 
onto a short letter or a  frank-
ing label.

 

Temporarily  switch  off  the  text  or  ad-
vertising using the selection function.

 

 

 

 

Please Remove Paper Jam. 

Paper jam

 

Remove paper jam (see chapter 4.8).

 

 

 

 

Please insert New Label Box

 

 

Please insert a new label box

 

 

 

 

Label dispenser paper jam

 

Label  box  not  put  in  place 
properly.

 

Please check it for a correct seating.

 

 

 

 

Paper jam at feed

 

You  are  trying  to  reseal  al-
ready sealed envelopes. 
Pieces  of  paper  are  in  the 
transport path.

 

Remove paper jam (see chapter 4.8).

 

 

 

 

The water tank is missing

 

 

Put the water tank in place.

 

 

 

 

The water level is low

 

 

Top up the water tank.

 

 

 

 

The letter is too short

 

A  letter  of  this  length  is  not 
suitable  for  the  AF  (min.  for-
mat A6).

 

Please  use  only  envelopes  of  the  A6 
format and above.

 

 

 

 

No  display  message,  but  the  letter  was 
not  franked  and  the  franking  system 
beeped three times.

 

The letter could not be identi-
fied.

 

Put the letter in place again.

 

 

Summary of Contents for Matrix F4

Page 1: ...Operating Guide IN...

Page 2: ...Frama Matrix F4 F6 2 Operating guide for Frama Matrix F4 Frama Matrix F6 Semi Automatic MF MFD Automatic Feeder AF Automatic feeder with letter sealer AFS All rights reserved Frama Group...

Page 3: ...in which the franking system is plugged into the power supply network a current overload protector must be fitted 8 Before installing the system check the cable supply cord and plug Have damage repair...

Page 4: ...4 WORKING WITH FRAMA MATRIX F4 F6 21 4 1 GENERAL NOTES 21 4 2 FRAMA MATRIX F4 F6 DISPLAY SET UP FOR FRANKING 21 4 3 FRANKING 22 4 4 WORKING WITH SCALES 27 4 5 USING THE LABEL DISPENSER FUNCTION SEMI A...

Page 5: ...ATA 57 9 1 FRAMAONLINE2 MESSAGES 57 9 2 FRAMA MATRIX F4 F6 SCALES MESSAGES 58 9 3 FRAMA MATRIX F4 F6 POSTAGE MESSAGES 58 9 4 FRAMA MATRIX F4 F6 INK SYSTEM MESSAGES 59 9 5 FRAMA MATRIX F4 F6 MAIL ITEM...

Page 6: ...bles and accesso ries that are necessary for you to assemble and immediately use your franking system in the box Please also keep this information ready at hand In the box you will find the following...

Page 7: ...t of the box 1 1 3 Installation notes Your Frama franking system was manufactured for use in normal conditions Please remem ber Today s furniture is coated with a confusing variety of paints lacquers...

Page 8: ...e manual feeder MF MFD Keep in mind the positions of the connecting pins on the F4 F6 and the guide holes in the manual feeder MF MFD Photo 1 Matrix F4 with connecting pins Photo 2 Manual feeder MF MF...

Page 9: ...F MFD and Matrix F4 1 2 1 Inserting franking labels into manual feeder MFD Open the label compartment on the manual feeder MFD by pushing the slide to the right Now completely open the flap to the rig...

Page 10: ...in the automatic feeder AF AFS Keep in mind the positions of the connecting pins on the F6 and the guide holes in the feed er AF AFS Photo 7 Matrix F6 with connecting pins Photo 8 Automatic feeder AF...

Page 11: ...t is delivered with the feeder AF The letter guide consists of two parts Join the parts and fit the guide into the holders provid ed one on the AF AFS and one on the franking system 1 3 2 Inserting fr...

Page 12: ...lled water recommended Caution Never use washing up liquid additives or other additives which reduce the water surface tension Water with a high overall hardness causes a shortening of the servicing i...

Page 13: ...e scales support accessory Position the scales next to your Matrix franking system or on the scales support Connect the scales cable with the scales connection which is also at the back of the Matrix...

Page 14: ...mislay your PIN codes they can be read out only in the Frama Central Workshop 2 1 Activating installing Frama Matrix on FramaOnline2 system The following information in this chapter is given for refer...

Page 15: ...owledge this by pressing ENTER 8 Your Frama Matrix franking system es tablishes a link with the FramaOnline2 data centre This process can take up to 5 minutes If the link cannot be established please...

Page 16: ...tion loading Fetching postage and communicating with FramaOnline2 are possible only in the administration mode Caution The administration mode is password PIN pro tected The following steps assume tha...

Page 17: ...6 1 in this respect The link can last several minutes depending on the amount of data to be transferred postal rate update etc 9 The transaction data will be shown The loading process has been complet...

Page 18: ...the two protective strips from the printing head Don t touch the gold coloured contact surfaces Grease and perspiration on your skin can leave a film which could results in messy print marks On the t...

Page 19: ...libration you will be asked to print a test franking mark Pick up an envelope or a folded A4 sheet of paper We recommend that you use a filled envelope Lay the envelope paper to be franked on the manu...

Page 20: ...right number in the display and then press ENTER Once more as requested print a test franking mark to check your settings The arrows will now point exactly at the settings you made i e right where the...

Page 21: ...inue Your franking system protects you from unintentionally franking with high postage rates see Section Settings As a standard procedure all mail items which are franked in excess of 100 00 Rs must b...

Page 22: ...system please log off Only switch off your Matrix when you are requested to By adopting this procedure you make sure that the printing head is properly sealed You can restart your system by pressing...

Page 23: ...the postal rate you can fetch further masks each with 6 OneTouch products Each time a touch of the CE key takes you to back to the first franking mask On pressing a OneTouch key twice it adjusts to t...

Page 24: ...sufficient to file six postal products with vari ous types of mailing in the first franking mask You simply change all other features using the feature keys To change one or several features of a pro...

Page 25: ...hange features of the current postal product as described under point 4 3 3 2 You do not however have the possibility of permanently saving what you select at a OneTouch key The key Tariff Guided fetc...

Page 26: ...ed in You can now frank the mail Press ESC to return to the franking mask with the OneTouch keys 4 3 5 Postal rate updates Your Frama Matrix franking system obtains the postal rate data from the Frama...

Page 27: ...a day s mail very efficiently in this mode Put a stack of mail items onto the scales The total weight of the stack will be shown in the top section of the display Select a OneTouch key whose content i...

Page 28: ...bend the label at the perforation and peel off the backing pa per The function of the label dispenser is not available in the Stack mode of the feeder AF AFS 4 6 Franking mail items 4 6 1 Franking ma...

Page 29: ...stem There is a risk of injury from rotating parts You only have to set the mail item width when using the automatic feeder AF The side stop is a help when you do so Put a small part of the stack to b...

Page 30: ...re you open the transporting area cover This is how to open the transporting area cover Slide the lock to the left to the symbol showing that it is open Grip below the transporting area cover with one...

Page 31: ...Functioning of the letter sealer Letter sealer ON is shown in the start menus by a stylized symbol next to the letter symbol When the letter sealer is switched on this key automatically activates Sea...

Page 32: ...r bottle in order to keep the environment in a dry shape If you don t you might damage the letter sealer mechanism This is how you clean the letter sealer Press the key Clean letter sealer Don t switc...

Page 33: ...rt menu press the Stack key to go into the stack mode Enter the number of mail items per stack Start to work through the stack by pressing OK or the entered quantity When the stack is finished you can...

Page 34: ...This could also be worded Message or Text de pending on the actual setting Press Message to select one of the prede fined messages Press the arrow key to go to the next mes sage Briefly press twice o...

Page 35: ...ry mask you have the choise of upper and lower cases numbers special characters punctuation marks and spaces By pressing Enter you shift to the next line whereas you finish the text entry with the ENT...

Page 36: ...ricted utilization of this function is posssible Your Frama Matrix franking system checks the length of the franking mark and will give you a cue if the permisssible total length is exceeded Press Log...

Page 37: ...and then work through them without interruption using the OneTouch functions Select Scale You will be in the scales menu Put your mail items on the scales The weight will be displayed By pressing the...

Page 38: ...ose one of the various re ports Press the respective key and feed an envelope or a folded sheet of paper of the C5 format into your Frama Matrix franking sys tem for printing out the selected report A...

Page 39: ...e FramaOnline2 report serves as a receipt for the respective trans action You obtain information about the amount loaded and the make up of the current credit The check amount corresponds to the total...

Page 40: ...your mail items The colour cartrige also contains the printing head With this in mind handle the inkjet cas sette very carefully and make sure that no pointed objects such as paperclips etc can dam ag...

Page 41: ...sary for the printing head jets to be cleaned Your Frama franking system provides a cleaning cycle for this purpose Blocked jets are often the result of the mains electric supply being switched off be...

Page 42: ...nvelope or something similar into the system for franking A test franking mark is made Check whether all lines have been printed If not let the printing head be cleaned 5 5 5 Franking mark resolution...

Page 43: ...tre You can split up the periods individually Examples of different periods change the picture Period 1 Daily report Period 2 Weekly report Period 1 Monthly report Period 2 Annual report Each cost cen...

Page 44: ...ranked value since the cost centre became operational System T Piece T Value Total counter readings for the franking system number counter and franked value since the franking system was put into oper...

Page 45: ...administration mode are available to you 6 2 1 Displaying cost centre data in administration mode In the administration mode you have access to all cost centres and can thus name change or issue new P...

Page 46: ...inistration mode In the administration mode you have flexible acess to all cost centres Choose Admin in the cost centre selection Enter your PIN Then press the OK key to get into the administration mo...

Page 47: ...tre to be changed In cost centre mode you can only change the setting of the current cost centre Press Change PIN Enter the new PIN Enter the new PIN again The PIN of the selected or current cost cen...

Page 48: ...s for your Frama MATRIX franking system The Setup 1 menu is available in both the cost centre and the ad ministration mode Setup 2 and Setup 3 are only available in ad ministration mode Use the arrow...

Page 49: ...s no function in the United Kingdom 7 1 3 System Info This key fades in a system overview This data and the data in the status list provide im portant input for our customer service 7 1 4 Status List...

Page 50: ...centres in the administration mode or the alteration of the PIN and name of the current cost centre Please read chapter 6 Cost centres and coun ters for more detailed information 7 1 8 Deleting counte...

Page 51: ...ply enter the new desired value and acknowledge your entry by pressing ENTER 7 2 2 Max Value Stipulate the max permissible value that may be franked with this setting Press the key enter the value and...

Page 52: ...hat you have changed by pressing OK The standard setting is 1500 00 Indian Rupees 7 2 7 PIN code This serves to switch the PIN entry on or off If you have the setting PIN code ON a PIN must be entered...

Page 53: ...on in the main menu Logo CC Each cost centre can use individual advertising Whenever a cost centre is refetched the advertising is set appropriately 7 3 2 Inserter Mode Using this setting the inserter...

Page 54: ...onth according to current Indian Post regulations unless you requested new credit beforehand To carry out an inspection loading press Inspection in the FramaOnline2 menu and follow the displayed instr...

Page 55: ...setting Enter the required exchange code and acknowledge your entry by pressing OK To delete any wrongly entered or unnecessary exchange code press CE and quit the display by pressing ENTER 8 6 2 Pau...

Page 56: ...he 1 to 10 numeric keypad and confirm your entry by pressing OK After entering the FramaOnline2 telephone number you will see the hotline number of the FramaOnline2 data centre Proceed here in the sam...

Page 57: ...h an engaged tone No connection The FramaOnline2 data centre doesn t answer Try again Check your telephone cable connection and that the modem settings are correct for calling the exchange Connection...

Page 58: ...i ty of the Frama S2 scales is 2 kg and 5 kg for the Frama S5 scales Avoid using the scales platform as a place to keep things Scale Underload A weight was on the scales when the franking system was s...

Page 59: ...new inkjet cassette Inkjet cassette is nearly empty Please order a new ink jet cassette The ink available in the car tridge is almost finished This message appears when 20 and less ink remains Please...

Page 60: ...Jam Paper jam Remove paper jam see chapter 4 8 Please insert New Label Box Please insert a new label box Label dispenser paper jam Label box not put in place properly Please check it for a correct se...

Page 61: ...ng messages 8 Number of freely definable texts 3 Dimensions of advertising message 56 x 25 mm 10 2 Nominal data of power supply Matrix F4 24V DC 1 5 A Matrix F6 24V DC 1 5 A Manual feeder MF MFD 90 26...

Page 62: ...ical and Electronic Equipment 2002 96 EC was drawn up for the protection of human health and the environment to ensure that worn out products are disposed of while utilizing the best available reproce...

Page 63: ...oduct not co ordinated with us this explanation loses its validity Manufacturer Frama AG Dorfstrasse 6 CH 3438 Lauperswil Description of the electrical equipment Product name Matrix F4 F6 Type Frankin...

Page 64: ...is reserved Frama AG also reserves the right to change and or adapt parts of this operating guide and or the product at any time without prior notice The shown postal rates and other only partly vali...

Page 65: ...Frama Matrix F4 F6 65 Frama AG Matrix F4 F6 CH 3438 Lauperswil 1017200 R01 01 01 15 Switzerland...

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