Page 1: ......
Page 2: ...Frama Matrix F12 2 Operating manual for Frama Matrix All rights reserved Frama Group...
Page 3: ...or tant points briefly here for you The most important points at a glance INSPECTION AUTOCONNECT 17 LOADING POSTAGE CREDIT 15 INSERTING CHANGING INK JET CASSETTE 25 CHANGING FRANKING DATE PRINT DATE 3...
Page 4: ...franking system This will help you to avoid injury and prevent damage to your franking system Keep this guide in a safe place and pass it on to the new user should you dispose of the machine Symbols...
Page 5: ...USE 13 2 5 FRAMAONLINE2 INSTALLATION 14 2 6 INSTALLING THE INK JET CASSETTE 14 2 7 LOADING CREDIT FROM FRAMAONLINE2 14 3 FRAMAONLINE2 15 3 1 GENERAL NOTES 15 3 2 LOADING POSTAGE CREDIT 15 3 3 INSPECTI...
Page 6: ...ESSAGES 42 10 1 FRAMAONLINE2 42 10 2 SCALES MESSAGES ONLY IF SCALES ARE CONNECTED 43 10 3 FRAMA MATRIX F12 FRANKING VALUE CREDIT 44 10 4 PRINTER MESSAGES 45 11 TECHNICAL DATA 46 11 1 GENERAL 46 11 2 E...
Page 7: ...technician from your local Frama sales and service organisation only Never open the franking system yourself under any circumstances Repairs carried out incorrectly can represent a significant hazard...
Page 8: ...isk allowing the printing head to touch the surface of the mail item and thus smearing the franked mark You should therefore always use Frama Matrix F12 franking labels for thick letters and packets 7...
Page 9: ...factured using top quality materials and components which can be recycled and reprocessed Do not dispose of this product with household waste Please find out about local collection points for electric...
Page 10: ...ow show the principal components of the Matrix F12 franking system Please familiar ise yourself with the location of the components Fig Matrix F12 front view Fig Matrix F12 front view Touch screen Ink...
Page 11: ...y the product by simply pressing a key Changes to features information field on being pressed Here you learn everything about the selected postal product Arrow key Press this to go to the next entry s...
Page 12: ...manufactured for use in normal conditions Remember To day s furniture is coated with a confusing variety of paints lacquers and synthetic materials In view of this it is quite possible that some of t...
Page 13: ...ys run the mains cable away from the rear of the franking system and make sure that no risk exists of it being damaged or someone tripping over it 6 Never pull the plug out of the socket by the mains...
Page 14: ...A note on installation appears once the system has been started successfully 1 Acknowledge the note on installation 2 Select FramaOnline2 3 Enter the admin PIN The default value for this PIN is 1234 P...
Page 15: ...ll up postage and communicate with FramaOnline2 in Admin mode Tip The Admin mode is password PIN protected Keep your PIN in a safe place The PIN can only be reset in a chargeable call out of a service...
Page 16: ...l Mail Acknowledge this amount by pressing ENTER 9 Your Frama F12 franking system establishes a link with the FramaOnline2 data centre and keeps you informed as to the progress of the connection Tip T...
Page 17: ...are changing the cost centre You can also run this later if you do not wish to make the connection now AutoConnect or delivery of the Mailmark data is executed in accordance with your agreement with...
Page 18: ...machine up again Information Always wait for two minutes between operating the franking system and disconnecting the plug This procedure ensures that the print head is properly sealed and cannot dry...
Page 19: ...Reset Number Value Total counter readings for the cost centre Number counter and franked value since the cost centre was set up Credit This is the postage still available in your franking system Ther...
Page 20: ...and confirm your input by pressing OK You have access to all cost centres in Admin mode see from page 38 4 2 5 Changing the cost centre name Your Frama Matrix F12 franking system offers you the option...
Page 21: ...additional screens with predefined products Each one of these so called OneTouch keys can be reprogrammed to suit your needs You can call up further product screens with the OneTouch capability by to...
Page 22: ...estination 4 Select the format 5 If available for the product in question select the addi tional services and confirm your selection by pressing OK 6 Ascertain the weight of the mail item by either a...
Page 23: ...tage charge Tip If the weight causes an attribute to change the corresponding key will flash to alert you to the new value 4 3 4 Numeric keypad Postage rates can be entered independently of the mail p...
Page 24: ...n To remove the adhesive label bend the label at the perforation and peel off the backing paper Danger 1 Use accessories intended for this system only The use of accessories that are not approved or n...
Page 25: ...e franking mark is not permitted 5 After a certain time the printing head is sealed to prevent the individual nozzles from drying Do not therefore switch the franking system off immediately but wait u...
Page 26: ...ngage at the side see photograph Check that the ink jet cassette is prop erly seated before you close the cover again The cover must close easily without the need for force If you have fitted the new...
Page 27: ...ions This is how you should proceed Look for the line that ap pears to be straightest in the Alignment X area to the left of the test mark Note the number beneath it e g 1 Use the and keys to select t...
Page 28: ...advertising imprints as you requested You may also store text messages in the franking system Select them as follows 1 To choose one of the messages press the i key in the Start menu to call up the Ma...
Page 29: ...where you finish text entry with the ENTER key symbol at top right Use the CE key to delete an incorrect entry 1 Press A Z for a capital letter Pressing the Down arrow accesses the other letters Press...
Page 30: ...e electronic scales you are able to calculate postage rates and weigh your letters small parcels as well as other mail items accurately You thus automatically avoid incorrect franking Your Frama Matri...
Page 31: ...you have previously brought forward using the key The Reset key returns you to the current date Confirm your choice by pressing the ENTER key Press ESC to return to the Main Menu without applying the...
Page 32: ...helps you when you check your transactions There are also other FramaOnline2 related reports available when you press the arrow key Proforma Invoice and FO2 Statement 5 5 4 Logo imprint The Logo print...
Page 33: ...Settings menu gives you access to the options and functions required for perfect printing The functions in the Printer Settings menu are described in sequence below 5 6 1 Nozzle test A franking mark...
Page 34: ...ette by squeezing together the grip surfaces on the cassette and pulling it out upwards Follow the instructions on page 25 to install and align the new ink jet cassette and print head correctly 5 6 4...
Page 35: ...cost centre However when you do this not all the Admin mode functions are available to you 7 1 Setup 1 menu CC and Admin Proceed as follows to change the basic settings of your Frama Matrix F12 franki...
Page 36: ...your input by pressing ENTER 5 Max value This defines the maximum value which can be franked on a mail item at one time The default value is 99 99 Enter the desired value and acknowledge your entry by...
Page 37: ...ost centres need to work with the same logo or whether each cost centre may use an individual logo default Logo CC Logo SYSTEM All cost centres automatically use the logo defined in Admin mode The Adm...
Page 38: ...e in Admin mode The Admin functions in the Main Menu are described below 8 1 1 Devices 8 1 1 1 Scales optional There are no special features in Admin mode 8 1 2 Logo Specify the logo setting system wi...
Page 39: ...e Admin mode and therefore offer extended options The Save Start Menu item is not available in Admin mode 8 3 1 Change PINs Press the Change PINs key to change the PIN for Admin mode Change PIN or to...
Page 40: ...to uninstall your Frama Matrix F12 franking system from the FramaOnline2 service Only use this function when requested to do so by Frama 9 4 Connection Press the Connection key to call up this menu A...
Page 41: ...p the SmartShop by pressing its key 9 7 1 Order accessories options Select the item required by pressing the relevant key Select the desired quantity of the item using the and keys Press the Order key...
Page 42: ...nline2 service Run the installation as described in section 2 page 11 Connection interrupted Your existing connection with the FramaOnline2 data centre was suddenly terminated Try again Perhaps wait a...
Page 43: ...m is not at rest It is therefore not possible to determine the weight The scales should be installed in a vibra tion free place Even the draught from fans etc can cause this message Overloaded scales...
Page 44: ...le in your Frama Matrix F12 franking system has dropped below the specified limit of 100 00 default amount Load new postage credit If necessary change the warning limit using the relevant function in...
Page 45: ...ountry Insert a new ink jet cassette Ink jet cassette is almost empty Please order a new cassette The ink in the cassette is al most finished This message appears when 20 or less ink remains Please or...
Page 46: ...ed advertising messages 3 Number of customer specific advertising messages 5 Number of freely definable texts 2 Dimensions of advertising message 52 x 25 mm 11 2 Envelope envelope flap dimensions Mini...
Page 47: ...ating Matrix F12 24V DC 200 mA PSU 100 240 V 50 60 Hz 1 5 A 11 4 Dimensions and weight Dimensions L x H x W 305 x 205 x 210 Weight 6 8 kg 11 5 Accessories See www framashop co uk or speak to your loca...
Page 48: ...umidity 10 80 not condensing Approved for indoor use only up to a maximum of 4000 metres above sea level Overvoltage category II Pollution degree 2 Ink jet cassette operating conditions Temperature ra...
Page 49: ...uct not co ordinated with us this explanation loses its validity Manufacturer Frama AG Dorfstrasse 6 CH 3438 Lauperswil Description of the electrical equipment Product name Matrix F12 Type Franking sy...
Page 50: ...Connect 17 Installation 12 Installation notes 7 Installing the ink jet cassette 14 L Last Report 41 Loading postage credit 15 40 Logo 28 37 38 M Main Menu 28 38 Mains connection 13 Maximum letter thic...
Page 51: ...Frama Matrix F12 51 Technical data 46 Troubleshooting 42 U Uninstall 40...
Page 52: ...n Questions on the operation of the franking system For problems with the connection online system Help line 01992 451125 Ordering consumables www framashop co uk or your local Frama Sales and Service...
