9
M.FDKA100-03 26/09/2017
M.FDKA100.1-03 26/09/2017
LIMITED WARRANTY (FRAL FDK54, FDK70 AND FDK100 MODELS)
Customer should not repackage and ship the Fral FKD 54, FDK70 and/or FDK100 (the “
Product
”) unit
due to possibility of irreparable damage. For warranty service, please contact Aerus Customer Service
by calling 1-888-764-0693 or via email at [email protected].
WHAT IS COVERED BY THIS WARRANTY
Aerus is pleased to pass through to customers the warranties provided to Aerus by Fral, SRL.
Specifically, the Product is warranted to the Customer, subject to the conditions herein, as follows: (i)
the Product will be free of material defects in workmanship and material, for a period of
Two (2) years
following the date of initial purchase of such Product by an original customer from an authorized reseller
(“
Customer
”); and (ii) the Product’s condenser, evaporator, and compressor will be free of material
defects in workmanship or materials for a period of
five
(5) years
following the date of initial purchase of
such Product by a Customer.
LIMITATION OF REMEDIES.
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY AND AERUS’ ENTIRE LIABILITY HEREUNDER, SHALL BE, AT THE SOLE
OPTION OF AERUS, REPLACEMENT OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS
(“
COMPONENTS
”) BY AERUS OR AERUS’ AGENTS ONLY. REFRIGERANT, PIPING, SUPPLIES,
TRANSPORTATION COSTS, LABOR COSTS INCURRED IN REPAIR OR REPLACEMENT OF SUCH
COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF
THE EXPRESS WARRANTY AND LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS
ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATIVE OF AERUS
OR OF ITS AFFILIATES OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR
WARRANTY ON BEHALF OF AERUS OR ANY OF ITS AFFILIATES OR RESELLERS THAT IS NOT
IN THIS WARRANTY.
WARRANTY LIMITATIONS
This warranty is expressly conditioned upon proper installation, operation, cleaning, and maintenance,
all in accordance with the Owner’s Manual. Failure to meet any of these requirements will void this
warranty. Servicing of the Product by parties other than Aerus’ authorized representatives and/or using
parts other than genuine parts will also void this warranty. Not for commercial use. Ordinary wear and
tear shall not be considered a defect in workmanship or material. These warranties do not apply for loss
or damage caused by accident, fire, abuse, misuse, improper installation, leaking, modification,
misapplication, weather, freezing, lack of normal care, failure to follow written instructions or any repairs
other than those provided by our authorized Service Center. This warranty is non-transferable and does
not cover consumable items such as filters.
CUSTOMER RESPONSIBILITIES
As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid
warranty claim to Aerus such that Aerus receives such claim prior to the end of the applicable warranty
period. Aerus shall have no obligation hereunder with respect to any claim received by Aerus after the
expiration of the applicable warranty period. As a further condition to obtaining warranty coverage
hereunder, the Customer must present forms of invoices evidencing proof of purchase of a Product. If
such invoices do not clearly indicate the date of initial purchase by a Customer, the applicable Product’s
date of manufacture will be used instead of the date of initial purchase for the purpose of
calculating the commencement of the applicable warranty period. Warranty service must be performed
by Aerus or a servicer authorized by Aerus. In order to obtain warranty service, the Customer should
call Aerus at1-888-764-0693 or via email at [email protected], which will then arrange for
applicable warranty service. Warranty service will be performed during customary, daytime working
hours. If the Product must be shipped for service, Customer shall be solely responsible for properly
packaging the Product, for all freight charges, and for all risk of loss associated with shipment.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact Aerus Customer Service by calling 1-888-764-0693 or via email at
[email protected] and provide proof of purchase within the above time periods. We will repair
or replace and return the product, without charge and within a reasonable period of time, subject to the
conditions herein, if our examination shall disclose any part to be defective in workmanship or material.
If we, in our discretion, are unable to repair the product after a reasonable number of attempts, we will
provide either a refund of the purchase price or a replacement unit, at the company’s option. We reserve
the right to inspect and/or require conformation of installation method.
