IN 5C08/12/15/18/24.
- 15 -
© Future Products Group
TROUBLE SHOOTING
FAULT
POSSIBLE CAUSE
REMEDY
Cabinet does not operate/start
The mains isolating switch on
the wall, circuit breaker or
fuses are off at the power
board
Turn isolating switch circuit
breaker or fuses on
High pressure switch tripped
Clean condenser and radiator
Low pressure switch tripped
Switch cabinet off and on
Check gas pressure
The power switch on the
cabinet is OFF
Turn the power switch ON
The power switch on the unit is
faulty
Have the switch replaced
Cabinet does not reach
temperature
One or more doors is open
Close doors and re-test
temperature after 30 minutes
Ventilation grills are blocked
Vacuum or remove blockage
Product blocking air grill
Place product on shelves
Evaporator coil fins blocked
Clean coil fins of food etc.
Trays obstructing air flow
Re-position trays on shelves
Thermostat needs adjustment
Adjust controller
Ambient temperature > 25
C
Adjust store air conditioning
Damaged or missing door seal
Replace door seal
Evaporator coil iced up
De-ice coil
Condenser radiator blocked
Remove dust and debris
Thermostat faulty
Replace controller
Temperature probe damaged
Replace temperature probe
Defrost cycle not suitable
Adjust to match
environment
Fans not operating
Have fans checked/replaced
Cabinet lights not working
The light switch is OFF
Turn light switch ON
A failed LED power supply
Replace the power supply
A failed LED Driver
Replace the LED driver
An LED strip has failed
Replace the LED assembly
Internal breaker tripped/failed
Have wiring checked and
reset or replace breaker
Doors are not sliding smoothly
Door not in track
Install door correctly in track
Debris in track
Clean door tracks
(see cleaning)
Door glider damaged/missing
Have glider replaced
Lack of lubricant
Apply food grade lubricant to
door track
Aluminium parts corroded
Caustic detergent damage
Order replacement parts
Service
Personnel Only
The table entries in
italics
indicate actions to be taken only by qualified Service
Personnel.
