PROBLEM
CAUSE
SOLUTION___________________________
1. Insufficient purifier production.
A. The test kit reagents or test strips are old or expired.
A. Retest with new reagents or test strips.
D. Purifier loss due to intense sunlight exposure.
D. Check the stabilizer level and add cyanuric acid if needed. (Refer
to the Cyanuric Acid Needed for 75 PPM section, page 6.) If
on bromine, replenish bromine residual.
2. Scale build-up within the cell.
B. The unit is set too low in relation to an increased purifier demand
B. Turn up the output dial and/or increase the filter pump run
time.
C. The bather load has increased.
C. Set the output control dial to 100 % and allow the filter pump to
operate 24 hours (where applicable remove the "OFF" tripper from
the external time clock) to super-chlorinate / brominate the water.
E. The body of water being purified leaks.
E. Repair the leak and rebalance the water being purified. (Refer to the
Pool Water Preparation section, page 5.)
G. Flow cable plugged into wrong input.
G. Unplug cable from front input and plug into back
input closest to wall.
A. The water being purified contains high pH,
A. Calculate Langelier's Index to assure balanced water. (See page 5)
alkalinity and calcium hardness.
Adjust the water chemistry and mix 1 part muriatic acid to 4 parts water.
Pour this solution into the cell and allow it to clean the cell for no
longer than 15 minutes. Repeat if necessary. Drain and rinse with
fresh water and re - install. Dilute pool water with fresh water if
necessary.
3. DC plug and cell terminals burned.
A. The cell cord plug is not securely pushed onto the cell
A.
Ensure that the cell cord plug is pressed completely on the cell
terminals terminal
allowing moisture to seep into the plug.
Check the cell terminals and clean with a dry cloth to remove all dirt and corrosion.
4. Premature cell failure. (Requires replacement cell. Normal cell life, if sized and operated correctly, is 3 - 5 years.)
B. Debris in Cell
B. Inspect cell monthly and clean debris if
required.
A. Abnormally high cell usage due to an insufficient cyanuric acid level.
A. Check the stabilizer level and add cyanuric acid if
needed. (Refer to the Cyanuric Acid Needed for 75PPM
section, page 6.)
5. White flakes in the water.
This occurs when excessive calcium hardness is present in the
Monitor the pH and adjust if necessary.
water being purified. This should cease after a few days.
(Refer to the Pool Water Preparation section, page 5.)
6. No OK light.
A. Incoming AC power for the main filter pump is not present.
A. Ensure that the main filter pump circuit breaker is set to
"ON".
B. Power fuse blown
B. Remove the knob and cover, replace this fuse.
15
B. The unit is not reversing polarity
B. Confirm with a 504 or 957 cell tester that it is not reversing polarity.
Send the control panel back to the factory for service..
C. Possible cell failure.
C. Check with either a 504 or 957 cell tester. Replace
the cell if needed. Refer to #4 of this section.
F. Low salt F. Check the residual salt level and add if necessary. (Refer to the Salt
Requirements Needed for 3000 PPM section, page 6)
B. The cell terminals leak. B. Shut off the main filter pump and patch the cell terminal(s) with epoxy putty
and leave the filter pump off for 24 hours.
C. Completely failed cell
C. Replace the cell.
