Foxtel BiQ SBB Quick Installation Manual Download | Manualshive

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SBB (Set-Back-Box) Quick Installation Guide

FBIQ-003 V1.12

Business iQ (BiQ)

Confidential | © Foxtel 2020

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Summary of Contents for BiQ SBB

Page 1: ...SBB Set Back Box Quick Installation Guide FBIQ 003 V1 12 Business iQ BiQ Confidential Foxtel 2020...

Page 2: ...solution issues i e clear UI picture and video Confirm the SBB automatically performs a linear TV scan during first installation Note To initiate a manual scan press the remote control special key seq...

Page 3: ...F 2 input for Satellite Terrestrial connection 3 Ethernet port for Internet connection 4 IR connector for IR extender device connection 5 USB no currently use 6 HDMI out for connection to TV 7 Power f...

Page 4: ...ong screw sizes are provided test them in the mount holes to identify which ones to use Order from top to bottom Long screw Washer Spacer SBB Bracket Fix the bracket to the TV 3 long screw sizes are p...

Page 5: ...You will have a total of 4 screws 4 spacers and 6 washers to install Mount items to the TV in the following order from top to bottom 1 SBB Side not shown in diagram Long Screw Washer Wall Mount Rail S...

Page 6: ...the IR prism dongle to affix to the TV ideally to the bottom center of the back of the screen Make sure the area on the TV is clean and dry The IR prism should be mounted facing downward so the 45 deg...

Page 7: ...rol mute volume and power on the TV it must be programmed to support the specific TV brand For popular TV brands follow the instructions on the graphic below For any other TV refer to program the remo...

Page 8: ...lti stacker Satellite Combined Diplexed with Terrestrial Single lateral with horizontal vertical stacked for full Foxtel satellite service with FTA terrestrial stations diplexed on same feed Connectio...

Page 9: ...r Satellite Terrestrial Single lateral with horizontal vertical stacked for full Foxtel satellite service SBB terrestrial on a separate RF cable for local over the air services SBB Connections Connect...

Page 10: ...bone Two laterals for full Foxtel satellite service horizontal 18V vertical 13V Terrestrial diplexed on 1 satellite lateral for local FTA services SBB Connections Connect one RF cable with a satellite...

Page 11: ...follow instructions on next page for Wi Fi only install Connect the power adapter first to the SBB and then to the power outlet The SBB should now boot see section below Pull plastic tab out from bot...

Page 12: ...the Setup screens 3 Press OK key to enter the Home Network menu 4 Press the OK key to select the Home Network menu item 5 Use the Left Right arrow keys to select Wifi followed by OK 6 Use the Left arr...

Page 13: ...password When finished use the Left arrow key to select the ACCEPT button and press the OK key Press Up to get uppercase letters Press Down to get back to lower case 12 Press Down arrow to select the...

Page 14: ...down keys to navigate the installation screen Select the Area for the SBB e g Room Enter a Room Number as it appears on the door can remove leading 0 with left key Leave the Riser Number blank Enter t...

Page 15: ...5 2 3 1 or above see under Software Check the vuCaster button is present onscreen if not casting has yet to be enabled for the property For any issue contact Foxtel s Business support team on 1300 87...

Page 16: ...me and SSID shall default to area room number assigned in In room Installation Screen If there are multiple SBBs assigned to a room append A B C etc to the Name and SSID e g Room100A Room100B Note It...

Page 17: ...0 5GHz 44 5GHz are free then alternate channel from 36 40 to 44 between neighboring SBBs If some Wi Fi channels from 1 7 36 40 and 44 are already in use then the remaining channels should be set for n...

Page 18: ...ing the SSID and Password shown in the screen Open a browser window on the mobile If a PIN prompt does not automatically display go to casting tv and enter the PIN as shown in the Configure screen abo...

Page 19: ...ion and continue with the following instructions Note These instructions may vary as the Google Home application is often updated Also not all screens are shown here for brevity If prompted to use Loc...

Page 20: ...video resolution issues i e clear UI picture and video Confirm the SBB automatically performs a linear TV scan during first installation Note To initiate a manual scan press the remote control key se...

Page 21: ...xtel channel entitlements to SBB TV displays no signal Check TV powers up to HDMI input the SBB is connected to The SBB s HDMI cable may need to be re connected to the appropriate HDMI input on the TV...

Page 22: ...satellite V Pol stations Check SBB RF connections are appropriate as per use case on page 7 8 or 9 If ok contact Foxtel s Business support team to confirm Broadcast Settings for property are correctl...

Page 23: ...version is 5 2 3 2 or above Press Exit Exit 767 Info Exit then check under Software the application version is 5 2 3 1 plus a vuCaster button is present onscreen in bottom right If the issue persists...

Page 24: ...numbers to Business iQ Foxtel com au with brief description of faults Write fault symptoms on SBB cardboard gift box Return SBB with all accessories in cardboard gift box to Graham Briscoe Commercial...

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