www.foscam.com
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
68
Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still
in warranty limit.
Repair Service Out Of Warranty
FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee
contains device cost and service fee. Device cost (including accessories) is the standard uniform price
provide by FOSCAM.
Different region may have different service fee, please contact the point-of-purchase to confirm that before
you ask for this service.
Our technicians will quote the total price after detect the product, If customers refused to repair after the
quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free.
Repaired product out of warranty will obtains 3-month warranty from the date of the product back to
customers.
Limitation of Liability
FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller
promised some extra commitment or warranty; please ask for written documents to protect your rights and
interests.
FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and
follow their refund/return policy.
FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or
exemplary damages arising out of or in any connection with this agreement or the products, including but
not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or
exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against
FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website
specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it
without incurring any liability.
All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM
Intelligent Technology Limited., registered in the U.S. and other countries.
6 Obtaining Technical Support
While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may
experience some issues or have questions that this User’s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems.
If our reseller cannot provide service, please contact our service department:
.