Foscam FI9828P User Manual Download Page 5

Page: 5 / 92

www.foscam.com

Shenzhen Foscam Intelligent Technology Co., Limited

Tel: 86 755 2674 5668 Fax: 86 755 2674 5168

Infrared LED:

21 IR LEDs, night visibility up to 20 meters

LENS:

CMOS sensor with zoom lens

Back View

WIFI Antenna:

Wireless Antenna

Interface View

Infrared Led

Antenna

Summary of Contents for FI9828P

Page 1: ...V1 5 User User Manual Manual For Windows Mac OS HD Wireless PTZ Dome IP Camera Model FI9828P...

Page 2: ...WAN 6 2 3 Using the VLC player 10 2 4 IP camera connection to the server 12 3 Surveillance Software GUI 13 3 1 Login Window 13 3 2 Setup Wizard 14 3 3 Surveillance Window 16 4 Advanced Camera Settings...

Page 3: ...to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IPCAM and managing images are s...

Page 4: ...t verify that all contents received are complete according to the Package Contents listed below Before the IP Camera is installed please carefully read and follow the instructions in the Quick Install...

Page 5: ...Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 Infrared LED 21 IR LEDs night visibility up to 20 meters LENS CMOS sensor with zoom lens Back View WIFI Antenna Wireless Antenna Inter...

Page 6: ...connect to external input output device The pin there are four number in the terminal block from NO 1 to NO 4 definitions are descripted below This camera supports I O alarm you can go to Settings Al...

Page 7: ...d hold on the reset button for 5 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator user is admin with no password Bottom...

Page 8: ...owser will open to the camera login page 2 https LAN IP HTTPS Port NO The default Https port no is 443 You can use the url to access the camera https LAN IP HTTPS port Go to Settings Network Port pane...

Page 9: ...se Network and then choose UPnP to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port forwarding manually If your router has a Virtual Se...

Page 10: ...mera here If you want to set Remote Access for several cameras on the same network you will need to change the HTTPS port for each camera IP Address Set this in the same subnet as your computer or kee...

Page 11: ...ding on your router For these steps we will be using the TP LINK brand wireless router as an example If there is a UPnP function in your router Choose Forwarding UPnP make sure that the Current UPnP S...

Page 12: ...mera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select...

Page 13: ...com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 11 Sometimes you may need to enter the user name and password again Click OK and you can see the real ti...

Page 14: ...read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot...

Page 15: ...ers login the camera read chapter 3 2 4 about how to change Section 2 Stream The camera supports two stream modes Main stream and sub stream If you want to access the camera form LAN here you can sele...

Page 16: ...rd After logging in for the first time you will go to Setup Wizard automatically Here you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration Devi...

Page 17: ...el 86 755 2674 5668 Fax 86 755 2674 5168 15 Wireless networks Click Scan find the SSID of your wireless router select and enter the password IP Set IP address of the camera You could choose to obtain...

Page 18: ...Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 16 3 3 Surveillance Window Section 1 FOSCAM Logo LiveVideo Settings Playback buttons FOSCAM LOGO Path to surveillance window Click this...

Page 19: ...itoring at the same time You can add other cameras in multi device setting read chapter 4 2 5 Section 3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 60HZ Indoo...

Page 20: ...4 Pan Tilt Control 1 Up control button 2 Down control button 3 Left control button 4 Right control button 5 Up Left control button 6 Up Right control button 7 Down Left control button 8 Down Right co...

Page 21: ...sitions Add Click this icon to save the position you need the camera to remember Delete Select one preset position and click this button to delete it GO Select one preset position in the preset dropdo...

Page 22: ...ust the infra led on or off automatically Manual Select it and you can turn on or turn off the infra led manually Schedule Scheduled control When it is selected the function of switching on off the in...

Page 23: ...akers that connected with PC 5 Snapshot Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want 6 Record Click t...

Page 24: ...a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up First Method Here is a convenient and fast solution to Zoom up down screen by Cli...

Page 25: ...mera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Status Status contains four columns Device Information Device Status Session Status and...

Page 26: ...irmware version Display the application firmware version of your camera Web version Display the web UI version of your camera Plug in version Display the plug in version of your camera 4 1 2 Device St...

Page 27: ...lti Camera 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters 4 2 2...

Page 28: ...of the Network Camera with your computer Manually The administrator can enter the date and time manually Please select the date and time format use DST Select the use DST then select the daylight savi...

Page 29: ...ministrator Firstly select the account of administrator then select Change password enter the old password and the new password lastly click modify to take effect How to add account Select one blank c...

Page 30: ...which you want to delete then click Delete button to take effect Note The default admin account cannot be deleted but you can add other administrator users How to change the username Firstly select t...

Page 31: ...mera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one w...

Page 32: ...30 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to 2 Enter the User name and password of the 2nd camera 1 Click it camera mod...

Page 33: ...w foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 31 Back to Surveillance Windows and click Four Windows option you will see four cameras you add...

Page 34: ...et remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4...

Page 35: ...mera s name DDNS domain name port number Enter user name and password and then choose Add 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP 4 Enter...

Page 36: ...mited Tel 86 755 2674 5668 Fax 86 755 2674 5168 34 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDN...

Page 37: ...for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Changing settings here is the same as using the IP Camera Tool It is recommended that y...

Page 38: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 36 If you don t know the DNS server you can use the same settings as the Default Gateway...

Page 39: ...the area It should also display your router in the list Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption...

Page 40: ...l show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address chang...

Page 41: ...Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port NO 800 for example the accessing link of the camera via internet would be h...

Page 42: ...2674 5168 40 Firstly Login on www no ip com and click No IP Free to register Please register an account step by step according to instructions on www no ip com After registration please login your em...

Page 43: ...T as indicated in email Secondly Login the link with the registered username and password to create your domain name Please create the domain name step by step according to instructions on www no ip c...

Page 44: ...the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect Do port forwarding within the router...

Page 45: ...d sometimes may error We recommend you configure port forwarding manually on your router 4 3 6 Port This camera supports HTTP Port HTTP Port is used to access the camera remotely If you want to access...

Page 46: ...was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if...

Page 47: ...e default port is 443 You can use the url to access the camera https IP HTTPS port Sometimes you need to add the url to the Trusted Sites Open Internet Explorer if it is not already opened Click on To...

Page 48: ...zhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 46 For Firefox you can add the trusted as the following way Tools Options Advanced View Certificates Servers Ent...

Page 49: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 47 Click View Certificates and go to Servers option Go to Add Exception panel...

Page 50: ...y can be assigned with another port number between 1 and 65535 except 0 and 65534 But make sure they can not be conflict with other existing ports 4 3 7 Mail Settings If you want the camera to send em...

Page 51: ...Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username passwor...

Page 52: ...ill receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2...

Page 53: ...P Settings If you want to upload record files and images to your FTP server you can set FTP Settings Figure a Figure b FTP server If your FTP server is located on the LAN you can set as Figure a If yo...

Page 54: ...Camera at Settings Network P2P Search and install Foscam Viewer on Google Play and APP Store for for Android and iOS devices If you want to know more details of the iOS APP or Android APP see the iOS...

Page 55: ...with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the...

Page 56: ...u can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to set some mask...

Page 57: ...ent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 55 Click Back button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area...

Page 58: ...apture interval The interval time between two captures 3 Select the capture time Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the det...

Page 59: ...1 Motion Detection IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP To enable motion detection follow the steps below Step 01 En...

Page 60: ...otion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail Setti...

Page 61: ...detect area Click set detect area and it pop up a window then you can draw the detection area Click OK button after settings When something moving in the detection area the camera will alarm Step 06...

Page 62: ...e week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the...

Page 63: ...detection area and detection schedule or else there is no alarm anywhere and anytime 4 5 2 IO This IP camera provides a I O alarm terminal block which is used to connect to external input output devic...

Page 64: ...ctor etc I O Alarm has four ports Port 1 and port 2 indicate IO alarm input Port 3 and port 4 indicate IO alarm output Setting IO alarm On the IO page Enable the I O alarm select the Send E mail and S...

Page 65: ...Fax 86 755 2674 5168 63 sound alarm lights in flash etc Click Clear IO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval IO alarm output devi...

Page 66: ...6 1 Storage Location On this page you can change the manually recording storage path the default storage path is D ipc 4 6 2 Alarm Recording 4 6 3 Local Alarm Recording On this page you can enable loc...

Page 67: ...must be under 32G When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well Go to the Settings Status Device Status page y...

Page 68: ...five Pt speed types very fast fast normal slow and very slowly Select the desired PTZ speed type and click save button 4 7 2 Cruise Settings This section explains how to add delete alter one cruise tr...

Page 69: ...Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Thirdly Click OK button and the cruis...

Page 70: ...se track back to the surveillance window click Cruise her you can see all cruise tracks you have added There are other buttons between the Preset points and Cruise track you can use these buttons to a...

Page 71: ...stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When re...

Page 72: ...5 2674 5168 70 Then go to the Settings page to set time min 4 8 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the follo...

Page 73: ...s from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 9 System In this panel you can backup restore your camer...

Page 74: ...9 2 System Upgrade Click Download the latest firmware you will see the following screen And click save to save the firmware on your computer locally Your current firmware version will be displayed on...

Page 75: ...d then click System upgrade Don t shut down the power during upgrade After upgrading you can see the upgrade result Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select...

Page 76: ...g the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function cor...

Page 77: ...boot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera 5 Phone Apps FOSCAM provides APP for Android and iOS system which helps to view and listen to your w...

Page 78: ...1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and netw...

Page 79: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 77...

Page 80: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 78...

Page 81: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 79...

Page 82: ...www foscam com Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 80 6 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome...

Page 83: ...oot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administra...

Page 84: ...same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no v...

Page 85: ...rt forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your camer...

Page 86: ...ux With IR Illuminator Lens Lens Type Glass Lens focal length f 3 7 14 8mm Aperture F1 6 Angle of View 70 maximum Video Image Compression H 264 Image Frame Rate 30fps maxmium downward adjustable Resol...

Page 87: ...e browser Mozilla Firefox Google Chrome Apple Safari Other Features Motion Detection Alarm via E Mail upload alarm snapshot to FTP Privacy Zone Set privacy zone manually User Accounts Three levels use...

Page 88: ...ential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved...

Page 89: ...ller first before sending items back to point of purchase Customer must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the prod...

Page 90: ...ical power static electricity using wrong power adapter etc Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM Damage caused by improper installation of third party pro...

Page 91: ...contribution or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise Purchaser s exclusive remedy as against FOSCAM shall be the repair or replacement of defec...

Page 92: ...the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energ...

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