Foscam FI9826P V2 User Manual Download Page 1

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Model: FI9826P V2

Wireless IP Camera

（

For Windows & Mac OS

）

Summary of Contents for FI9826P V2

Page 1: ...U Us se er r M Ma an nu ua al l Model FI9826P V2 Wireless IP Camera For Windows Mac OS...

Page 2: ...ce es ss si in ng g t th he e N Ne et tw wo or rk k C Ca am me er ra a 5 2 1 Access the Camera in LAN 5 2 2 Access the Camera in WAN 8 2 3 Using the VLC player 13 3 Surveillance Software GUI 16 3 1 Lo...

Page 3: ...figuration and start up The camera is designed for indoor surveillance applications such as retail stores offices or banks Controlling the IPCAM and managing images are simplified by using the provide...

Page 4: ...cameras 1 2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and...

Page 5: ...ase T Power DC 5V 2A Power supply Power Light If the power adapter works well the light will turn on Network Light The LED will blink when power and network cable are plugged in SD card Supports to 32...

Page 6: ...fault settings You must power on the camera before reset 1 5 SD Card This camera supports SD Card and the max size of SD card must be under 32G When you plug in the SD card during the camera work proc...

Page 7: ...HTTPS protocols so here will allow you to use HTTP and HTTPS port no 1 Http LAN IP Http Port no Double click the IP Camera Tool icon and it should find the camera s IP address automatically after you...

Page 8: ...m mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 6 Next click the Security tab then click the Trusted sites button Finally clic...

Page 9: ...te el ll li ig ge en nt t T Te ec ch hn no ol lo og gy y C Co o L Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 7 Figur...

Page 10: ...tatic IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera direct...

Page 11: ...to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port and Media port forwarding manually See Figure 2 11 for further details If your rout...

Page 12: ...ort 88 to another port if you d like such as 2000 or 8090 which will not be conflict with other existing ports like 25 21 10000 Here you can set the port no between 1 and 65535 Change the default http...

Page 13: ...on a different LAN IP address Make sure you set a static LAN IP address Figure 2 10 What is Port forwarding If you have never done port forwarding before you can open and view the following link to un...

Page 14: ...d Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name the format of this domain name is xxxxxx myfoscam org On the bottom of the came...

Page 15: ...ample Firstly goes to option of DDNS Settings on the administrator panel Secondly select No Ip as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip...

Page 16: ...deoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number...

Page 17: ...c ch hn no ol lo og gy y C Co o L Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 15 Figure 2 14 Sometimes you may need to...

Page 18: ...VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the cam...

Page 19: ...on1 Enter the User name and password The default administrator username is admin with a blank password please reset the password at first using and prevent unauthorized users login the camera read cha...

Page 20: ...d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 18 Section3 Select the language You can select the language you need via click on the langua...

Page 21: ...AM Logo LiveVideo Settings Playback buttons FOSCAM LOGO Path to surveillance window Click this button and back to the surveillance window Path to Administrator Control Panel Click it and it will lead...

Page 22: ...ps 2M 2 VGA 15fps 1M and 3 VGA 10fps 200K The format of the stream type is Stream type no Resolution Maximum frame rate Bit rate 1 Stream type no The number is used to identify the stream type 2 720P...

Page 23: ...ine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well You can reset the stream type on Settings Video Video Settings pan...

Page 24: ...a will rotate from left to right Start cruise Stop cruise If you want to define or change the cruise trace please go to Settings PTZ Preset Settings panel How to do cruise Firstly Select one track in...

Page 25: ...name for the preset position The preset position cannot contain special characters Then click OK to save it If you want to reset the preset position click Cancel After that you can move the camera and...

Page 26: ...the video of the camera 2 Stop Click it to stop the video of the camera 3 Talk Click the button and the icon will become to then talk to the microphone that connected with PC people around the camera...

Page 27: ...ep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to g...

Page 28: ...When you select the Full Screen then click right mouse there is a Screen PTZ button Figure 3 8 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you pre...

Page 29: ...amera Model The camera model no Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can cha...

Page 30: ...68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 28 4 1 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so on Figure 4 2...

Page 31: ...ection allows you to configure your camera s Name Time Mail User account and Multi Device 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Sa...

Page 32: ...pdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchro...

Page 33: ...465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be...

Page 34: ...2 26 67 74 4 5 51 16 68 8 32 Figure 4 8 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail Figure 4 9 If the test fails with one of th...

Page 35: ...anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 2...

Page 36: ...Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 34 Figure 4 11 How to add account Select one blank column then enter the...

Page 37: ...ra Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum...

Page 38: ...56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 36 Figure 4 14 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs t...

Page 39: ...8 8 37 Back to Surveillance Windows and click Four Windows option you will see four cameras you added Figure 4 16 Figure 4 17 Add cameras in WAN If you want to view all cameras via the internet remote...

Page 40: ...74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 38 Figure 4 18 Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter...

Page 41: ...ame 3 Fill in the 2nd camera s DDNS host not LAN IP NOTE The MJ series have the same HTTP Port no and Media Port no 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effec...

Page 42: ...Ne et tw wo or rk k This section will allow you to configure your camera s IP PPPoE DDNS Wireless Settings UPnP and Port 4 3 1 IP Configuration If you want to set a static IP for the camera please go...

Page 43: ...67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 41 you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Contr...

Page 44: ...68 8 42 4 3 2 PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account Figure 4 25 4 3 3 DDNS FOSCAM camera has embedded a unique DDNS domain nam...

Page 45: ...rg and HTTP Port no 800 for example the accessing link of the camera via internet would be http test09 myfoscam org 800 Restore DDNS to factory If you have configured Third Party DDNS successfully but...

Page 46: ...5 5 2 26 67 74 4 5 51 16 68 8 44 Figure 4 27 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You wi...

Page 47: ...t from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No Ip as a serv...

Page 48: ...is 9200 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes...

Page 49: ...n and the camera will detect all wireless networks around the area It should also display your router in the list Figure 4 31 Figure 4 31 Step 2 Click the SSID name of your router in the list the corr...

Page 50: ...bout 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives...

Page 51: ...to activate the WPS feature If you are not sure where the WPS buttons is on your router please refer to your router s User Manual The camera will automatically create a secure wireless connection to...

Page 52: ...TP Port and Media Port The Media port is used to view the camera s video stream HTTP Port is used to access the camera remotely If you want to access the camera and view the video the Media Port and t...

Page 53: ...LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2...

Page 54: ...e different If the camera cannot be accessed please make sure the port forwarding is succeed HTTPS port The default port is 443 You can use the url to access the camera https IP HTTPS port Sometimes y...

Page 55: ...Te ec ch hn no ol lo og gy y C Co o L Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 53 For Firefox you can add the trust...

Page 56: ...g gy y C Co o L Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 54 Click View Certificates and go to Servers option Go to...

Page 57: ...to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better select videoSu...

Page 58: ...nt t T Te ec ch hn no ol lo og gy y C Co o L Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 56 Sometimes you may need to...

Page 59: ...please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or els...

Page 60: ...ize takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth...

Page 61: ...o o L Li im mi it te ed d T Te el l 8 86 6 7 75 55 5 2 26 67 74 4 5 56 66 68 8 F Fa ax x 8 86 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 59 Figure 4 39 Click Back button and return to the OSD page click Sa...

Page 62: ...pshot pictures image quality and the storage path Figure 4 41 Image Quality Low Middle and High The higher the quality the picture will be clearer Save To FTP or SD Card If you have done FTP and Alarm...

Page 63: ...elect the alarm indicator When the motion has been detected the alarm status will turn to Detect alarm There are four alarm indicators A Ring There is an embedded speaker inside the camera so if you s...

Page 64: ...ard and you have set the SD card as the Alarm record files storage path please go to Record Storage location page to verify this settings The default alarm record time is 30s and pre alarm record time...

Page 65: ...2 26 67 74 4 5 51 16 68 8 63 Figure 4 44 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that mea...

Page 66: ...set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 6 Record This section will allow you to change the record files storage path and the record time 4 6 1 S...

Page 67: ...alarm record time is 30s you can change another time click Save button to take effect 4 7 Pan Tilt This page will allow you to change the pan tilt speed and do cruise tracks settings 4 7 1 Pan Tilt S...

Page 68: ...0 Add Add one cruise track Delete Select one cruise track and delete it How to do add cruise tracks Firstly Click Add button and enter a descriptive name to identify the cruise track Secondly On the l...

Page 69: ...OK button and the cruise track will take effect You can add other cruise track as the same method For example I have added three preset points to the track 1 that means When I select the track 1 on th...

Page 70: ...tracks you have added There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise t...

Page 71: ...ition and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When rebooting the camera will pa Providing Central Management Software to manage or monitor mul...

Page 72: ...Test to see if FTP has been successfully configured 4 9 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following col...

Page 73: ...e stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters Figure 4 57 4 10 2 System upgrade Your current...

Page 74: ...ou want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade Figure 4 59 Figure 4 60 CAUTION If your camera works well with the...

Page 75: ...irmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Devic...

Page 76: ...6 6 7 75 55 5 2 26 67 74 4 5 51 16 68 8 74 5 Playback On this page you can view the record files stored in the SD card Section 1 Define the Record files time and Type The storage path of record files...

Page 77: ...io Full screen buttons Please select one record file before use these buttons Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button...

Page 78: ...era again you can see the surveillance window NOTE If you could not view living video after running the ActiveX only a red cross in the center of the video or just a black screen Please change another...

Page 79: ...rd Please power on the camera before reset Default administrator username admin Default administrator password No password 6 1 4 Camera can not record when I click Record button or I can t change the...

Page 80: ...ss please make sure they are in the same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t in...

Page 81: ...these settings and make sure they are correct 6 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because...

Page 82: ...ens F 4 9mm F 2 4 Mini Illumination 0 5Lux Image Sensor View angle 70 degrees Image Compression H 264 Resolution 720p 1280 720 VGA 640 480 View H 264 dual streaming Image adjust The brightness contras...

Page 83: ...grade from network Certification CE FCC 6 4 CE FCC Electromagnetic Compatibility EMC FCC Statement Any Changes or modifications not expressly approved by the party responsible for compliance could voi...

Page 84: ...tween the radiator your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter CE Mark Warning This is a Class B product In a domestic environme...

Page 85: ...purchase Customer must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the product you received is suspected to be defective an...

Page 86: ...roper or inadequate packaging when returned for RMA purposes Warranty is void if damage has resulted from accident dismantle abuse or service or modification by someone other than the appointed vendor...

Page 87: ...ts and interests FOSCAM does not offer refunds under any circumstances Please contact the point of purchase and follow their refund return policy FOSCAM shall not be liable under any circumstances for...

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