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Summary of Contents for FON-370i

Page 1: ...FortiFone User Guide for FON 370i...

Page 2: ...t expressly warrants that the identified product will perform according to certain expressly identified performance metrics and in such event only the specific performance metrics expressly identified...

Page 3: ...ing your phone 7 How to navigate through menus 7 Entering values with the dial pad and softkeys 7 Setting an outbound access code as an access code prefix 7 Configuration overview 8 Status 8 Call log...

Page 4: ...r 16 To transfer a call without announcing the transfer 16 3 party conference 17 Method 1 Setting up a conference call 17 Method 2 Conferencing a second person with first person already on hold 17 End...

Page 5: ...le keys with lights 11 dedicated feature keys Full duplex speakerphone 2 gigabit ports allow you to share the network connection with your computer PoE support eliminates the need for a power adapter...

Page 6: ...Volume control adjusts the ring headset handset and speaker volume Navigation buttons and OK button Left displays the previous page in the configuration menu Right displays the next page in the config...

Page 7: ...ects you with that line Pressing a line or an extension appearance key in a ringing state answers the call Pressing an appearance key in a hold state picks up the call Pressing an extension appearance...

Page 8: ...two 5 16 7 mm holes with a vertical separation of 2 7 cm 3 Insert plastic wall anchors not included into the holes Insert and tighten two screws not included leaving about 1 8 2 5 mm exposed 4 Slide...

Page 9: ...hone 2 Optionally connect an amplified headset to the jack 3 Connect the INTERNET port to the network with the provided Ethernet cable 4 Optionally connect your desktop PC to the PC port with an Ether...

Page 10: ...No Service and their MAC address will appear in the MAC selection list in the FortiVoice interface Once configured reboot the phone to download its configuration and register to the system For use as...

Page 11: ...the cursor to move to next character position Other special entries include To enter a period or dot for example to input an IP address press _ on the dial pad To delete a letter in front of the curso...

Page 12: ...the phone It also provides more details about the phone the network connections and the registration status Call log The phone stores logs to track inbound and outbound calls There are 3 separate log...

Page 13: ...lowing fields a Name name of the contact b Office office phone number c Mobile mobile phone number d Other additional phone number field e Account the account that will be used when calling this conta...

Page 14: ...onfigured the phone automatically calls a predetermined number when you take the handset off hook or when you press To configure hotline Enter the number that will be dialed Optionally set a Hotline T...

Page 15: ...desired Simple Network Time Protocol SNTP server and the local time zone are defined In addition Daylight Saving Time DST is enabled These settings are automatically configured by the FortiVoice syste...

Page 16: ...server or PBX Outbound Status enable or disable the use of an outbound proxy Outbound Proxy set the IP address or FQDN of the outbound proxy Network WAN port This section is for configuring the phone...

Page 17: ...802 1x The phone supports EAP MD5 encryption in accordance with IEEE 802 1x standard To enable EAP MD5 encryption 1 Set the 802 1x Mode to EAP MD5 2 Enter the phone s identity 3 Enter the MD5 Password...

Page 18: ...ortiVoice system This section will allow you to specify an address of a configuration server By default the phone will populate the URL field if it discovers a FortiVoice system on the LAN To set a co...

Page 19: ...Busy settings Placing a call Calls can be placed with the handset on hook or off hook This is similar to a mobile phone The phone supports a technique called store and forward dialing After you dial a...

Page 20: ...be announced to a transfer party before making the transfer To transfer an active call 1 Press the button or the Transfer softkey The active call status changes to hold and you receive dial tone to di...

Page 21: ...indicate the new call In addition the screen displays the incoming caller ID so you know who is calling before deciding to interrupt the current call To answer an incoming call while on a call Press...

Page 22: ...e microphone Press the button again Accessing your voicemail When you have a message waiting the message indicator flashes to indicate you have new messages in your mailbox To access your voice mailbo...

Page 23: ...Using the phone Page 19 FortiFone User Guide Hotline With Hotline operation configured the phone automatically calls the defined destination when you take the handset off hook or press the button...

Page 24: ...for more than 2 minutes The DHCP server is not responding 1 Ensure your DHCP server is online This is typically your router 2 Reboot the router or DHCP server 3 If you are still experiencing issues t...

Page 25: ...e abc ABC 2aB 123 1 _ S i _ S i 1 1 2 abc ABC 2 a b c A B C 2 3 def DEF 3 d e f D E F 3 4 ghi GHI 4 g h i G H I 4 5 jkl JKL 5 j k l J K L 5 6 mno MNO 6 m n o M N O 6 7 pqrs PQRS 7 p q r s P Q R S 7 8...

Page 26: ...n the EULA www fortivoice com support For warranty service In North America please call 1 866 648 4638 for further information Outside North America contact your sales representative for return instru...

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