Ford 2010 MKZ Owner'S Manual Download

Page: 317 / 317

Vehicle Identification Number
(VIN) ..........................................304

Vehicle loading ..........................190

Ventilating your vehicle ...........201

Warning lights (see Lights) .......12

Washer fluid ..............................272

Water, Driving through .............230

Windows

opening using remote entry
system .................................74, 96
power .........................................73

Windshield washer fluid and
wipers ..........................................67

checking and adding fluid .....272
replacing wiper blades ...........272

Wrecker towing .........................253

Index

317

2010 MKZ

(378)

Owners Guide, 3rd Printing
USA

(fus)

Summary of Contents for 2010 MKZ

Page 1: ...vigation system 43 SYNC威 43 Climate Controls 44 Dual automatic temperature control 44 Navigation system based climate control 47 Rear window defroster 51 Lights 52 Headlamps 52 Turn signal control 56 Bulb replacement 58 Driver Controls 67 Windshield wiper washer control 67 Steering wheel adjustment 68 Power windows 73 Mirrors 75 Speed control 77 Moon roof 80 Table of Contents 1 2010 MKZ 378 Owners...

Page 2: ...icle loading 190 Trailer towing 196 Recreational towing 196 Driving 198 Starting 198 Brakes 203 AdvanceTrac威 205 Transmission operation 211 Reverse sensing system 214 Rear view camera system 216 Roadside Emergencies 231 Getting roadside assistance 231 Hazard flasher switch 232 Fuel pump shut off switch 233 Fuses and relays 233 Changing tires 240 Wheel lug nut torque 246 Jump starting 248 Wrecker t...

Page 3: ...cities 300 Engine data 303 Accessories 306 Ford Extended Service Plan 308 Index 311 All rights reserved Reproduction by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company Ford may change the contents without notice and without in...

Page 4: ...ar vehicle Furthermore due to printing cycles it may describe options before they are generally available Remember to pass on the Owner s Guide when reselling the vehicle It is an integral part of the vehicle WARNING Fuel pump shut off switch In the event of an accident the safety switch will automatically cut off the fuel supply to the engine The switch can also be activated through sudden vibrat...

Page 5: ...n products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules seat belt pretensioners and button cell batteries may contain Perchlorate Material Special handling may apply for service or vehicle end of life disposal See www dtsc ca go...

Page 6: ... data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle This potentially includes information about the performance or status of various systems and modules in the vehicle such as engine throttle steering or brake systems In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada and service and repair facilities...

Page 7: ... or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada To the extent that any law pertaining to Event Data Recording applies to SYNC威 or its features please note the following Once 911 Assist if equipped is enabled set ON 911 Assist may through any paired and connected cell phone disclose to emerg...

Page 8: ...ch equipment Mobile Communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile Communication Equipment includes but is not limited to cellular phones pagers portable email devices in vehicle communications systems telematics devices a...

Page 9: ...ed that complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This Owner s Guide is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for Export Refer to this Owner s Guide for all other requir...

Page 10: ... Tether Anchor Brake System Anti Lock Brake System Parking Brake System Brake Fluid Non Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps Front Fuse Compartment Fuel Pump Reset Windshield Wash Wipe Windshield Defrost Demist Rear Window Defrost Demist Introduction 10 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 11: ...oolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Service Engine Soon Engine Air Filter Passenger Compartment Air Filter Jack Check Fuel Cap Low Tire Pressure Warning Introduction 11 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 12: ...lights and will illuminate in the message center These lights function the same as the other warning lights Service engine soon The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection Maintenance I M testing Normally the service engine soon light will stay on until the eng...

Page 13: ... or by applying the parking brake when the ignition is turned to the on position If the brake system warning light does not illuminate at this time seek service immediately from your authorized dealer Illumination after releasing the parking brake indicates low brake fluid level or a brake system malfunction and the brake system should be inspected immediately by your authorized dealer WARNING Dri...

Page 14: ... system Contact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Engine oil pressure RTT Illuminates in the message center display when the oil pressure falls below the normal range refer to Engine oil in the Maintenance and Specifications chapter Engine coolant temperature RTT Displays when the engine coolant temperature is high...

Page 15: ...hapter When the ignition is first turned on the light will illuminate for three seconds to ensure the bulb is working If the light does not turn on or begins to flash have the system inspected by your authorized dealer For more information on this system refer to Tire pressure monitoring system TPMS in the Tires Wheels and Loading chapter Speed control Illuminates when the speed control is engaged...

Page 16: ...s when the headlamps or parking lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Parking brake on warning chime Sounds when the parking brake is engaged and the vehicle is driven If the warning remains after the parking brake is disengaged contact your authorized dealer as soon as possible Message center activation chime Sounds when some messages appe...

Page 17: ...ure the needle will be in the normal range between H and C If it enters the red section the engine is overheating Stop the vehicle as soon as safely possible switch off the engine and let the engine cool WARNING Never remove the coolant reservoir cap while the engine is running or hot Instrument Cluster 17 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 18: ...meter Registers the total miles kilometers of the vehicle Refer to Message center in this chapter on how to switch the display from Metric to English Trip odometer Registers the miles kilometers of individual journeys Press and release the message center INFO button until TRIP A or TRIP B appears in the display this represents the trip mode Press and hold the RESET button for two seconds to reset ...

Page 19: ...E Selecting this function from the INFO menu estimates approximately how far you can drive with the fuel remaining in your tank under normal driving conditions Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel The DTE function will display LOW FUEL LEVEL when you have approximately 50 miles 80 km to empty If you reset this warning message it ...

Page 20: ... average highway fuel economy do the following 1 Drive the vehicle at least 5 miles 8 km with the speed control system engaged to display a stabilized average 2 Record the highway fuel economy for future reference It is important to press the RESET control press and hold RESET for two seconds in order to reset the function after setting the speed control to get accurate highway fuel economy readin...

Page 21: ...heck Oil Life Units English Metric Autolamp Autolock Autounlock Blind spot monitoring system if equipped Cross traffic alert system if equipped Easy entry exit seat Reverse sensing system if equipped Language System check Selecting this function from the SETUP menu causes the message center to cycle through each of the systems being monitored Pressing the RESET control cycles the message center th...

Page 22: ...the SETUP control to display OIL LIFE XXX HOLD RESET NEW 2 Press and hold the RESET control for two seconds and release Oil life is set to 100 and OIL LIFE SET TO 100 is displayed Note To change oil life 100 miles value from 7 500 miles 12 000 km or 12 months to another value proceed to Step 3 3 Once OIL LIFE SET TO XXX is displayed release and press the RESET control switch to change the Oil Life...

Page 23: ... Autolock This feature automatically locks all vehicle doors when the vehicle is shifted into any gear putting the vehicle in motion 1 To disable enable the autolock feature select this function from the SETUP control for the current display mode 2 Press the RESET control to turn autolock on or off Autounlock This feature automatically unlocks all vehicle doors when the driver s door is opened wit...

Page 24: ...seat This feature automatically moves the drivers seat backwards for easy exit from the vehicle 1 To disable enable the easy exit seat feature select this function from the SETUP control for the current display mode 2 Press the RESET control to turn the easy entry exit seat ON or OFF Rear park aid Reverse sensing system if equipped This feature sounds a warning tone to warn the driver of obstacles...

Page 25: ...e the full functionality of the message center after you acknowledge the warning by pressing the RESET control and clearing the warning message Warning messages that have been reset are divided into three categories They will not disappear until a condition is changed They will reappear on the display 10 minutes from the reset They will not reappear until an ignition off on cycle has been complete...

Page 26: ...uipped Displayed when the transmission is in R Reverse and the Reverse Sensing System Park Aid is disabled Refer to Reverse sensing system Park Aid in this section to enable LOW TIRE PRESSURE Displayed when one or more tires on your vehicle have low tire pressure Refer to Inflating your tires in the Tires Wheels and Loading chapter TIRE PRESSURE MONITOR FAULT Displayed when the Tire Pressure Monit...

Page 27: ... System BLIS威 with Cross Traffic Alert in the Driving chapter CROSS TRAFFIC NOT AVAILABLE if equipped Displayed when cross traffic alert is not available See Blind Spot Information System BLIS威 with Cross Traffic Alert in the Driving chapter SENSOR BLOCKED SEE MANUAL if equipped Displayed when the blind spot information system cross traffic alert system sensors are blocked See Blind Spot Informati...

Page 28: ...ust be turned to start before the 12 second chime expires See Perimeter alarm system in the Locks and Security chapter Temporary messages INTKEY COULD NOT PROGRAM Displayed when an attempt is made to program an invalid key or more than the maximum number of integrated keys allowed For more information on integrated key refer to Locks and Security chapter Instrument Cluster 28 2010 MKZ 378 Owners G...

Page 29: ...vices not essential to the driving task when it is safe to do so Accessory delay Your vehicle is equipped with accessory delay With this feature the radio and certain electrical features may be used for up to 10 minutes after the ignition is turned off or until either front door is opened THX Your vehicle may be equipped with the THX威 II certified premium audio system This system creates optimal a...

Page 30: ...station press and hold a preset button until sound returns and PRESET SAVED appears in the display You can save up to 30 stations 10 in AM 10 in FM1 and FM2 Saving presets automatically Autoset allows you to set the strongest local radio stations without losing your original manually set preset stations for AM FM1 FM2 To activate the autoset feature Press MENU repeatedly until AUTO PRESET ON OFF a...

Page 31: ...DISC will appear in the display LOAD Use to load CDs into the CD player To load a single CD Press LOAD When the display reads SELECT CD SLOT choose the desired slot number using memory presets 1 6 The display will read MOVING TO CD and then LOAD CD Load the desired disc label side up into the CD slot opening If you do not choose a slot within five seconds the system will choose for you Once loaded...

Page 32: ...nly Press TEXT repeatedly to view Album AL Folder FL Song SO and Artist AR in the display if available In TEXT mode Sometimes the display requires additional text to be displayed When the indicator is active press TEXT and then press SEEK to view the additional display text COMPRESSION Press MENU repeatedly until COMPRESSION ON OFF appears in the display Use SEEK to switch ON OFF When COMPRESSION ...

Page 33: ...ck News etc press SCAN for a brief sampling of all available SIRIUS satellite channels within the selected category MEMORY PRESETS 0 9 There are 30 available presets 10 each for SAT1 SAT2 and SAT3 To save satellite channels in your memory presets tune to the desired channel then press and hold a memory preset number 0 9 until sound returns TEXT Press and release to display the artist and song titl...

Page 34: ...LERT is in the display and the system will take you to the channel playing the desired song You can save up to 20 song titles If you attempt to save more than 20 titles the display will read REPLACE SONG Press OK to access the saved titles and press SEEK to cycle through the saved titles When the song title appears in the display that you would like to replace press OK SONG REPLACED will appear in...

Page 35: ...e b CHANGE PIN Press OK when CHANGE PIN is displayed The display will read ENTER OLD PIN Enter your current old PIN number and when the system accepts your entry it will display ENTER NEW PIN Enter your new four digit PIN and the system will save the new PIN and PIN SAVED will display c UNLOCK ALL CHANNELS Press OK when UNLOCK ALL CHANNELS is displayed and the display will read ENTER PIN Enter you...

Page 36: ... auxiliary audio mode refer to Auxiliary input jack later in this chapter For more information on SYNC威 please refer to SYNC威 information included with your vehicle for further information OK Play Pause Your vehicle is equipped with special phone and media features which will require you to confirm commands by pressing OK For further information refer to SYNC威 information included with your vehicl...

Page 37: ...ale 1 8 in 3 5 mm connectors at each end To play your portable music player using the auxiliary input jack 1 Begin with the vehicle parked and the radio turned off 2 Ensure that the battery in your portable music player is new or fully charged and that the device is turned off 3 Attach one end of the audio extension cable to the headphone output of your player and the other end of the audio extens...

Page 38: ...he problems persists replace or recharge the batteries in the portable music player 4 The portable music player must be controlled in the same manner when it is used with headphones as the AIJ does not provide control play pause etc over the attached portable music player 5 For safety reasons connecting or adjusting the settings on your portable music player should not be attempted while the vehic...

Page 39: ...Canadian Radio and Telecommunications Commission CRTC Those frequencies are AM 530 540 1700 1710 kHz FM 87 7 87 9 107 7 107 9 MHz Radio reception factors There are three factors that can affect radio reception Distance strength The further you travel from a station the weaker the signal and the weaker the reception Terrain Hills mountains tall buildings power lines electric fences traffic lights a...

Page 40: ...m warranty and service Refer to the Warranty Guide Customer Information Guide for audio system warranty information If service is necessary see your dealer or qualified technician Satellite radio information if equipped Satellite radio channels SIRIUS威 broadcasts a variety of music news sports weather traffic and entertainment satellite radio channels For more information and a complete list of SI...

Page 41: ...SIRIUS威 satellite radio system include Hardware and limited subscription term which begins on the date of sale or lease of the vehicle For information on extended subscription terms the online media player and other SIRIUS威 features please contact SIRIUS威 at 1 888 539 7474 Note SIRIUS威 reserves the unrestricted right to change rearrange add or delete programming including canceling moving or addin...

Page 42: ...f the channel was one of your presets you may choose another channel for that preset button UNSUBSCRIBED Subscription not available for this channel Contact SIRIUS威 at 1 888 539 7474 to subscribe to the channel or tune to another channel NO TEXT Artist information not available Artist information not available at this time on this channel The system is working properly NO TEXT Song title informati...

Page 43: ...L Internal failure or configuration failure to satellite radio antenna If this message does not clear within a short period of time or with an ignition key cycle your receiver may have a fault See your authorized dealer for service SUB UPDATE Satellite service subscription has been updated by SIRIUS威 satellite radio No action required The process should take no longer than one minute NAVIGATION SY...

Page 44: ...window fogging Press this button again to return to the previous air flow selection To return to full automatic control press AUTO 3 Manual override control Allows you to manually select where airflow is directed To return to full automatic control press AUTO When choosing to control airflow manually press repeatedly to toggle through the settings to choose Distributes air through the windshield d...

Page 45: ...ress the MAX A C button again for normal A C operation 7 Recirculated air Press to activate deactivate air recirculation in the vehicle Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle Recirculated air engages automatically when MAX A C is selected or can be engaged manu...

Page 46: ... information 13 Power Driver temperature Press to activate deactivate the climate control system When the system is off outside air is prevented from entering the vehicle Turn to increase decrease the air temperature on the driver side of the vehicle The control also adjusts the passenger side temperature when PASS TEMP is disengaged The recommended initial setting is between 72 F 22 C and 75 F 24...

Page 47: ...r window defroster Refer to Rear window defroster later in this chapter for more information If your vehicle is equipped with both rear defroster and heated mirrors the same button will activate both 3 A C Press to activate deactivate air conditioning Use with recirculated air to improve cooling performance and efficiency A C engages automatically in MAX A C defrost and floor defrost 4 Passenger t...

Page 48: ...des to reduce fog potential 8 Fan speed control Press to decrease increase the fan speed Manual fan speed will appear in the touch screen 9 AUTO Press to engage full automatic operation The system will automatically determine fan speed airflow distribution A C on or off and outside or recirculated air to heat or cool the vehicle to reach the desired temperature 10 Driver temperature Press to incre...

Page 49: ... air through the instrument panel vents Distributes air through the instrument panel vents floor vents rear seat floor vents and de mister vents Distributes air through the floor vents rear seat floor vents Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vents The system will automatically provide outside air to reduce window fogging To return...

Page 50: ...ows slightly open for 2 3 minutes after start up or until the vehicle has been aired out During extreme high ambient temperatures when idling stationary for extended periods of time in gear it is recommended to run the A C in the MAX A C mode reduce blower fan speed from the highest setting and put the vehicle s transmission in P Park to continue to receive cool air from your A C system For maximu...

Page 51: ...efroster on An indicator light on the button will illuminate when active The rear window defroster turns off automatically after a predetermined amount of time if a low battery condition is detected or when the ignition is turned off or to the accessory position To manually turn off the rear window defroster at any time press the control again If your vehicle is equipped with both rear defroster a...

Page 52: ...he system is inactive below 3 mph 5 km h Autolamp control The autolamp system provides light sensitive automatic on off control of the exterior lights normally controlled by the headlamp control To turn autolamps on rotate the control to To turn autolamps off rotate the control from the autolamp position The autolamp system also keeps the lights on for a predetermined amount of time after the igni...

Page 53: ...uster section for more information Fog lamp control With the ignition on the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions Parking lamps Low beams Autolamps when active The fog lamp indicator light will illuminate when the fog lamps have been turned on The fog lamps will not operate when the high beams are active Daytime running ...

Page 54: ...on High beams Push the lever toward the instrument panel to activate Pull the lever toward you to deactivate Flash to pass Pull toward you slightly to activate and release to deactivate PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applicable lit components in the vehicle during headlamp and parking lamp operation Tap the top or bottom of the control to brighten...

Page 55: ...ur vehicle has been in an accident the alignment of your headlamps should be checked by your authorized dealer Vertical aim adjustment 1 Park the vehicle directly in front of a wall or screen on a level surface approximately 25 feet 7 6 meters away 1 8 feet 2 4 meters 2 Center height of lamp to ground 3 25 feet 7 6 meters 4 Horizontal reference line 2 Measure the height of the headlamp bulb center...

Page 56: ...o dark in the left portion of the beam pattern The top edge of this cut off should be positioned two inches 50 8mm below the horizontal reference line 4 Locate the vertical adjuster on each headlamp Using a Phillips 2 screwdriver turn the adjuster either clockwise to adjust down or counterclockwise to adjust up 5 Close the hood and turn off the lamps HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE...

Page 57: ...n the lamps Ambient lighting if equipped Illuminates footwells storage bins and cupholders with a choice of several colors The ambient lighting control is located on the instrument panel To activate press and release the control to cycle through the color choices plus the off state Press this switch to change intensity The lights come on whenever the ignition is in either the on or accessory posit...

Page 58: ...hin film of mist can form on the interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are Presence of thin mist no streaks drip marks or droplets Fine mist covers less than 50 of the lens Examples of unacceptable moisture usually caused by ...

Page 59: ...og lamp 2 H11 Front map lamp 2 12V6W Rear dome reading lamp 6 578 Glove box lamp 1 194 Visor vanity lamp Slide on Rail system SOR 2 37 or 14V1CP Puddle lamp 2 W5W Luggage compartment lamp 1 578 All replacement bulbs are clear in color except where noted To replace all instrument panel lights see your authorized dealer To replace these lamps see your authorized dealer Replacing interior bulbs Check...

Page 60: ...y rotating it counterclockwise then pull it straight out of the lamp assembly 4 Disconnect the electrical connector For passenger side replacement of the high beam bulb see your authorized dealer For passenger side replacement of the low beam bulb do the following 1 Turn the steering wheel all the way to the left 2 Remove the press pins located in the wheel well and pull the tire splash shield bac...

Page 61: ...acing HID headlamp bulbs if equipped The low beam headlamps on your vehicle use a high intensity discharge source These lamps operate at a high voltage When the bulb is burned out the bulb and starter capsule assembly must be replaced by your authorized dealer Lights 61 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 62: ...the splash shield back to gain access to the bulbs 3 Remove the bulb socket by rotating it counterclockwise then pull it out of the lamp assembly 4 Carefully pull bulb straight out of the socket 5 Install the new bulb socket into the lamp assembly by aligning the indexing fingers then rotate clockwise to the locked position Lights 62 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 63: ... filter housing cover 2 Carefully separate the two halves of the air filter housing 3 Locate the mass air flow sensor electrical connector on the air outlet tube 1 This connector will need to be unplugged 4 Remove the air filter assembly 5 Remove the bolts on the air inlet 3 then remove the air inlet 6 Reach over the front bolster to access the bulb 7 Remove the bulb socket by rotating it counterc...

Page 64: ... panel dark grey soft wheelhouse side trim panel outboard to expose the lamp assembly The most effective point to grasp the trunk side panel when pulling it out from the luggage scuff plate is at it s bottom edge where that edge meets the exposed sheet metal of the trunk floor Note Do not allow the trunk side panel to remain bent and untucked from the luggage scuff plate hard molding for a long pe...

Page 65: ...lb from the socket and push in the new bulb 5 Install the bulb socket into the lamp assembly by rotating it clockwise 6 Carefully reposition the trim back to its original position and secure the retainers Replacing high mount brake lamp bulb 1 Make sure the ignition control is in the off position 2 Open the trunk and reach underneath package tray to locate lamp assembly 3 Remove the bulb socket by...

Page 66: ...g lamp switch is in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws After removing to allow free access to the front fog lamp bulb and electrical wire harness the splash shield flap can be repositioned 3 Rotate the harness bulb assembly counterclockwise to remove from the fog lamp 4 Carefully disconnect the bulb from the harness ...

Page 67: ... wipe settings on vehicles with rain sensing wipers The wipers will continue to wipe as long as the presence of moisture is detected on the windshield More or less wiping may occur depending on humidity mist or light rain or road spray Keep the outside of the windshield clean especially the area around the rear view mirror where the sensor is located or rain sensor performance may be affected Note...

Page 68: ... cause the wiper motor to burn out Before operating the wiper on a dry windshield always use the windshield washer In freezing weather be sure the wiper blades are not frozen to the windshield before operating the wipers Windshield wiper rainlamp feature When the windshield wipers are turned on during daylight and the headlamp control is in the autolamp position the exterior lamps will turn on aft...

Page 69: ...e visor towards the side window and extend it rearward for additional sunlight coverage Note To stow the visor back into the headliner visor must be retracted before moving it back towards the windshield OVERHEAD CONSOLE The appearance of your vehicle s overhead console will vary according to your option package Driver Controls 69 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 70: ...Usually when something affects the compass readings the compass will correct itself after a few days of operating your vehicle in normal conditions If the compass still appears to be inaccurate a manual calibration may be necessary Refer to Compass calibration adjustment Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps This v...

Page 71: ...gether repeatedly until ZONE XX changes to the correct zone 1 15 in the CID 5 The direction will display after the buttons are released The zone is now updated Compass calibration adjustment Perform compass calibration in an open area free from steel structures and high voltage lines For optimum calibration turn off all electrical accessories heater air conditioning wipers etc and make sure all ve...

Page 72: ...icle may be equipped with a variety of console features These include 1 Cup holders with ambient lighting if equipped Slide the door open to access the cup holders 2 Utility compartment with aux jack and USB port a power point and removable coin holder inside and a secondary storage bin on hinges inside utility compartment Note Slide the arm rest to the rearward position to open the utility compar...

Page 73: ...ncies chapter for information on checking and replacing fuses To have full capacity usage of your power point the engine is required to be running to avoid unintentional discharge of the battery To prevent the battery from being discharged do not use the power point longer than necessary when the engine is not running do not leave battery chargers video game adapters computers and other devices pl...

Page 74: ...wn Press the switch completely down to the second detent and release quickly The window will open fully Momentarily press the switch to any position to stop the window operation Express Up One Touch Up Front windows only Allows the driver and passenger s window to close fully without holding the control up Pull the switch completely up to the second detent and release quickly The window will close...

Page 75: ...ull and hold the switch up and the window will travel up with no bounce back or pinch protection If the switch is released before the window is fully closed the window will stop For example this can be used to overcome the resistance of ice on the window or seals Window lock The window lock feature allows only the driver and front passenger to operate the power windows To lock out all the window c...

Page 76: ...when backing up Do not block the sensors on the front and back of the interior rear view mirror since this may impair proper mirror performance Do not clean the housing or glass of any mirror with harsh abrasives fuel or other petroleum based cleaning products Note If equipped with a rear view camera a video image will be displayed in the mirror or the navigation system display if equipped when th...

Page 77: ... spot mirrors if equipped Your vehicle may be equipped with blind spot information mirrors See Blind spot information system BLIS威 with cross traffic alert CTA in the Driving section SPEED CONTROL With speed control set you can maintain a set speed without keeping your foot on the accelerator pedal WARNING Do not use the speed control in heavy traffic or on roads that are winding slippery or unpav...

Page 78: ...ress and release RESUME This will automatically return the vehicle to the previously set speed Increasing speed while using speed control To set a higher speed Press and hold SET until you get to the desired speed then release You can also use SET to operate the tap up function Press and release SET to increase the vehicle set speed in 1 mph 1 6 km h increments Use the accelerator pedal to get to ...

Page 79: ...eatedly to select AM FM1 FM2 or CD SAT1 SAT2 or SAT3 Satellite radio mode LINE IN Auxiliary input jack SYNC威 system hands free control features Press briefly to use the voice command feature You will hear a tone and LISTENING will appear in the radio display Press and hold to exit voice command Press to activate phone mode or answer a phone call Press VOL or to adjust volume Press and hold to end ...

Page 80: ...of or leave children unattended in the vehicle They may seriously hurt themselves To open the moon roof The moon roof is equipped with an automatic one touch express opening closing and venting feature Press and release the rear portion of the control To stop motion at any time during the one touch operation press the control a second time WARNING When closing the moon roof you should verify that ...

Page 81: ...ecurity override can be used if the moon roof movement is restricted in some way for example if there is ice on the moon roof or seals To vent To tilt the moon roof into the vent position when the glass panel is closed press and release the front portion of the control To close the moon roof from the vent position press and hold the rear portion of the control until the glass panel stops moving Th...

Page 82: ... before April 1 1982 Be sure to keep the original remote control transmitter for use in other vehicles as well as for future Car2U威 system programming It is also recommended that upon the sale or lease termination of the vehicle the programmed Car2U威 system buttons should be erased for security reasons Refer to Erasing the Car2U威 Home Automation System buttons later in this section Read the instru...

Page 83: ...device Rolling code programming Note Programming the rolling code garage door opener involves time sensitive actions Read the entire procedure prior to beginning so you will know which actions are time sensitive If you do not follow the time sensitive actions the device will time out and you will have to repeat the procedure Note Do not program the Car2U威 system with the vehicle in the garage Make...

Page 84: ...nd release the button again The garage door should move confirming that programming is successful If your garage door does not operate repeat the previous steps in this section After successful programming you will be able to operate your Car2U威 system by pressing the button you programmed to activate the opener The indicator light above the selected button will turn on to confirm that the Car2U威 ...

Page 85: ...d transmitter paper and a pen or pencil 2 Open the battery cover and record the switch settings from left to right for all 8 to 12 switches Use the figure below When a switch is in the up on or position circle L When a switch is in the middle neutral or 0 position circle M When a switch is in the down off or position circle R Switch position 1 2 3 4 5 6 7 8 9 10 11 12 Up on or L L L L L L L L L L ...

Page 86: ...t garage doors open quickly You may need to hold the button from 5 55 seconds before observing movement of the garage door 6 The indicator light will begin to blink rapidly until programming is complete If your garage door opener does not operate following these steps repeat Steps 2 through 6 Otherwise call the toll free Car2U威 help line at 1 866 57Car2U 1 866 572 2728 After successful programming...

Page 87: ...he programming for security reasons FCC and RSS 210 Industry Canada Compliance The Car2U威 system complies with Part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes and ...

Page 88: ...ble through your authorized dealer Standard SecuriLock威 keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired Always carry a spare key with you in case of an emergency For more information regarding programming replacement IKTs refer to the SecuriLock威 passive anti theft system section later in this chapter Note Your vehicle s IKTs were is...

Page 89: ...the driver s door with a key or using the lock control on the remote entry transmitter portion of your Integrated Keyhead Transmitter If both front doors are closed the vehicle can be locked from any method regardless of whether the key is in the ignition or not Autolock feature The autolock feature will lock all the doors when all the doors are closed the ignition is in the on position you shift ...

Page 90: ...the procedure needs to be repeated wait a minimum of 30 seconds before beginning again 1 Place the key in the ignition and turn the ignition to the on position 2 Press the power door unlock control on the door panel three times 3 Turn the ignition from the on position to the off position 4 Press the power door unlock control on the door panel three times 5 Turn the ignition back to the on position...

Page 91: ...ccessory position and the driver door is opened within 10 minutes of the ignition being transitioned to the off or accessory position Note The doors will not autounlock if the vehicle has been electronically locked before the driver door is opened Note The autounlock feature is disabled on vehicles equipped with a manual transmission Deactivating activating autounlock feature Your vehicle comes wi...

Page 92: ...ing mode has been entered and is active 6 To enable disable the autounlock feature press the lock control then press the unlock control The horn will chirp once if autounlock was deactivated or twice one short and one long chirp if autounlock was activated 7 Turn the ignition to the off position The horn will chirp once to confirm the procedure is complete Keyless entry keypad procedure 1 Turn the...

Page 93: ...urn to the lock position key at an angle to engage the childproof lock Insert the key and turn to the unlock position key horizontal to disengage the childproof lock INTERIOR LUGGAGE COMPARTMENT RELEASE Your vehicle is equipped with a mechanical interior luggage compartment release handle that provides a means of escape for children and adults in the event they become locked inside the luggage com...

Page 94: ...h Unsupervised children could lock themselves in the trunk and risk injury Children should be taught not to play in vehicles WARNING Do not leave children unreliable adults or animals unattended in the vehicle On hot days the temperature in the trunk or vehicle interior can rise very quickly Exposure of people or animals to these high temperatures for even a short time can cause death or serious h...

Page 95: ... vehicle doors remotely lock all the vehicle doors remotely open the trunk activate the personal alarm arm and disarm the perimeter anti theft system operate the illuminated entry feature The remote entry lock unlock feature operates in any ignition position except while the key is held in the start position The panic feature operates with the key in the off position If there are problems with the...

Page 96: ...all the doors The turn lamps will flash 2 Press and release again within three seconds to confirm that all the doors are closed Note The doors will lock again the horn will chirp and the turn lamps will illuminate once if all the doors and trunk are closed Note If any door or the trunk is not closed or if the hood is not closed in vehicles equipped with the perimeter alarm feature the horn will ch...

Page 97: ...amming memory feature to Transmitter To activate this feature 1 Move the driver seat and power mirrors to the desired positions using the associated controls 2 Press and hold control button 1 for five seconds A tone will be heard after two seconds confirming memory position has been set Continue to hold until a second tone is heard after five seconds 3 Within three seconds press the 4 A tone will ...

Page 98: ...ery down to ensure that the battery is fully seated in the battery housing cavity 4 Snap the battery cover back onto the key Note Replacement of the battery will not cause the IKT to become deprogrammed from your vehicle The IKT should operate normally after battery replacement Replacing lost integrated keyhead transmitters IKTs If you would like to have your integrated keyhead transmitters reprog...

Page 99: ...s open Perimeter lamps illuminated entry With the Integrated Keyhead Transmitter system the following items will illuminate when the unlock control on the transmitter is pressed Vehicles with HID headlamps Fog lamps Park lamps Tail lamps Vehicles without HID headlamps Parking lamps Tail lamps Headlamps The lamps will automatically turn off if the ignition switch is turned to the 3 on position or t...

Page 100: ...the power door unlock control on the door panel three times 5 Turn the ignition back to the 3 on position The horn will chirp one time to confirm programming mode has been entered and is active 6 Press the power door unlock control twice within five seconds Note The horn will chirp once to indicate the perimeter lighting feature has been deactivated The horn will chirp once and honk once one short...

Page 101: ...e keypad can be operated with the factory set 5 digit entry code this code is located on the owner s wallet card in the glove box and is available from your authorized dealer You can also create up to three of your own 5 digit personal entry codes When pressing the controls on the keypad press the middle of the controls to ensure a good activation Programming a personal entry code and keypad assoc...

Page 102: ...and the keypad lamp will flash The anti scan feature will turn off after one minute of keypad inactivity pressing the control on the remote entry transmitter portion of your Integrated Keyhead Transmitter the ignition is turned on Unlocking and locking the doors using keyless entry To unlock the driver s door enter the factory set 5 digit code or your personal code Each number must be pressed with...

Page 103: ...gram the IKTs yourself Refer to Programming spare keys for instructions on how to program the coded key Note The SecuriLock威 passive anti theft system is not compatible with non Ford aftermarket remote start systems Use of these systems may result in vehicle starting problems and a loss of security protection Note Large metallic objects electronic devices that are used to purchase gasoline or simi...

Page 104: ...dly or glows steadily the vehicle will not start contact your authorized dealer as soon as possible for service Automatic arming The vehicle is armed immediately after switching the ignition to the off position The theft indicator will flash every two seconds to act as a theft deterrent when the vehicle is armed Automatic disarming The vehicle is disarmed immediately after the ignition is turned t...

Page 105: ...ne immobilizer keycode and the remote entry transmitter portion of the IKT to your vehicle Note A maximum of eight coded keys can be programmed to your vehicle only four of these eight can be IKTs with remote entry functionality Tips Only use integrated keyhead transmitters IKTs or standard SecuriLock威 keys You must have two previously programmed coded keys keys that already operate your vehicle s...

Page 106: ...om the ignition If the key has been successfully programmed it will start the vehicle s engine and will operate the remote entry system if the new key is an integrated keyhead transmitter The theft indicator light will illuminate for three seconds and then go out to indicate successful programming If the key was not successfully programmed it will not start your vehicle s engine and or will not op...

Page 107: ... the trunk are closed If any of these are not closed the horn will chirp twice to warn you that a door the hood or the trunk is still open Press the driver or passenger interior door lock control while the door is open then close the door Press the 7 8 and 9 0 controls on the keyless entry pad at the same time to lock the doors driver s door must be closed There is a 20 second countdown when any o...

Page 108: ...ver s door to unlock the vehicle a chime will sound and the message center will display TO STOP ALARM START VEHICLE when you open the door and you will have 12 seconds to disarm the alarm system using any of the actions above otherwise the alarm will trigger Pressing the power door unlock control within the 20 second prearmed mode will return the vehicle to a disarmed state Triggering the anti the...

Page 109: ...ay become dangerous in the event of a sudden stop or collision Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that are vertically adjustable WARNING To minimize the risk of neck injury in the event of a crash the driver and passenger occupants should not sit in and or operate the vehicle until the head restraint is placed in its proper position The driv...

Page 110: ...straint Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position WARNING The adjustable head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat ...

Page 111: ...adjustable head restraint do the following 1 Insert the two stems into the guide sleeve collars 2 Push the head restraint down until it locks Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position ...

Page 112: ...ight from the seat cushion and affect the decision of the front passenger sensing system resulting in serious injury or death in a crash Always sit upright against your seatback with your feet on the floor WARNING To reduce the risk of possible serious injury Do not hang objects off seat back or stow objects in the seatback map pocket if equipped when a child is in the front passenger seat Do not ...

Page 113: ... cushion Move the switch in the direction of the arrows to raise or lower the rear portion of the seat cushion Press the switch in the direction of the arrows to move the seat forward backward up or down Power recline Press the control to recline the seatback forward or rearward Seating and Safety Restraints 113 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 114: ...eat position may be programmed at any time To program the memory feature to a remote entry transmitter refer to Remote entry system in the Locks and Security chapter A programmed memory position can be recalled in any gearshift position if the ignition is not on only in P Park or N Neutral if the ignition is on A memory seat position may be programmed at any time The memory positions are also reca...

Page 115: ...e heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly The heated seats will only function when the engine is running To operate the heated seats Press once to activate t...

Page 116: ... rpm while the cooled seats are on the feature will turn itself off and will need to be reactivated Climate controlled seats air filter replacement if equipped The climate controlled seat system includes air filters that must be replaced periodically Refer to the Scheduled maintenance information for more information There is a filter located under each front seat The filter can be accessed from t...

Page 117: ...e released Remove filter To install a filter First position the filter in it s housing making sure that the far forward end is all the way up in the housing Then push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position Seating and Safety Restraints 117 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 118: ... in and or operate the vehicle until the head restraint is placed in its proper position The driver should never adjust the head restraint while the vehicle is in motion The adjustable head restraints consist of a trimmed energy absorbing foam and structure 1 two steel stems 2 a guide sleeve adjust release button 3 and a guide sleeve with a pin hole for removing the head restraint 4 2 1 4 3 2 Seat...

Page 119: ...ad restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position WARNING The adjustable head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied Seating and Safety...

Page 120: ...nsert and push a tool such as a large paper clip into the pin hole located on the side of the guide sleeve and press the adjust release button then pull the head restraint upward 3 Store the head restraint in a secure location such as the trunk of the vehicle Seating and Safety Restraints 120 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 121: ...ur head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position WARNING To minimize the risk of neck injury in the event of a crash head restraints must be installed properly Split folding rear seatbacks One or both rear seatbacks can be folded down to provide additional cargo space Seating and Safety Re...

Page 122: ...t trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Make sure that the safety belt for the rear center passenger is properly routed over the rear seatback Seating and Safety Restraints 122 2010 MKZ 378 Owners Guide 3rd Printing U...

Page 123: ...n a variety of frontal crash situations Your vehicle s Personal Safety System consists of Driver and passenger dual stage airbag supplemental restraints Front outboard safety belts with pretensioners energy management retractors first row only and safety belt usage sensors Driver s seat position sensor Front passenger sensing system Passenger airbag off or pass airbag off indicator lamp Front cras...

Page 124: ...ate Driver and passenger dual stage airbag supplemental restraints The dual stage airbags offer the capability to tailor the level of airbag inflation energy A lower less forceful energy level is provided for more common moderate severity impacts A higher energy level is used for the most severe impacts Refer to Airbag supplemental restraints SRS section in this chapter Front crash severity sensor...

Page 125: ...in the front passenger seat contrary to proper child seating or restraint usage recommendations Even with this technology parents are STRONGLY encouraged to always properly restrain children in the rear seat The sensor also turns off the passenger front airbag and passenger seat mounted side airbag when the passenger seat is empty and the safety belt is unbuckled or when a child or a small person ...

Page 126: ...estraints crash sensor s safety belt pretensioners front safety belt buckle sensors driver seat position sensor and front passenger sensing system In addition the RCM also monitors the restraints warning light in the instrument cluster A difficulty with the system is indicated by one or more of the following The warning light will either flash or stay lit The warning light will not illuminate imme...

Page 127: ...at and using a safety belt properly WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt WARNING Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair 1 Use the shoulder belt on the outside shoulder only Never wear the shoulder bel...

Page 128: ...gement feature has a retractor assembly that is designed to extend the safety belt webbing in a controlled manner This helps reduce the belt force acting on the user s chest WARNING Failure to inspect and replace if necessary the belt and retractor assembly after an accident could increase the risk of injury in a collision All safety restraints in the vehicle are combination lap and shoulder belts...

Page 129: ...s mode should be used any time a child safety seat except a booster is installed in passenger front or rear seating positions Children 12 years old and under should be properly restrained in a rear seating position whenever possible Refer to Safety restraints for children or Safety seats for children later in this chapter How to use the automatic locking mode Buckle the combination lap and shoulde...

Page 130: ... vehicle has safety belt height adjustments at the front outboard seating positions Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder To adjust the shoulder belt height pull on the center button and slide the height adjuster up or down Release the button and pull down on the height adjuster to make sure it is locked in place WARNING Position the safety bel...

Page 131: ... too short for you when fully extended WARNING Do not use extensions to change the fit of the shoulder belt across the torso Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts Conditions of operation If Then The driver s safety belt is not buckled before the igniti...

Page 132: ...the driver s and passenger s safety belt usages are monitored and either may activate the Belt Minder威 feature The warnings are the same for the driver and the front passenger If the Belt Minder威 warnings have expired warnings for approximately five minutes for one occupant driver or front passenger the other occupant can still activate the Belt Minder威 feature When the Belt Minder威 feature is act...

Page 133: ...ty belt becomes unbuckled for approximately 1 minute while the vehicle is traveling at least 3 mph 5 km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on The Belt Minder威 feature is activated the safety belt warning light illuminates and the warning chime sounds for six seconds every 30 seconds repeating for approximately five minutes or until the safety belt...

Page 134: ... can do much more than wrinkle your clothes particularly if you are unbelted The people I m with don t wear belts Set the example teen deaths occur 4 times more often in vehicles with TWO or MORE people Children and younger brothers sisters imitate behavior they see I have an airbag Airbags offer greater protection when used with safety belts Frontal airbags are not designed to inflate in rear and...

Page 135: ...le enabled during the same key cycle The driver and front passenger Belt Minder威 features can be deactivated activated by performing the following procedure Before following the procedure make sure that The parking brake is set The gearshift is in P Park The ignition switch is in the off position The driver and front passenger safety belts are unbuckled WARNING While the design allows you to deact...

Page 136: ... position if it is currently disabled As confirmation the safety belt warning light will flash four times per second for three seconds followed by three seconds with the light off then followed by the safety belt warning light flashing four times per second for three seconds again AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM SRS The passenger airbag cover is a seamless design so that you cannot see the bo...

Page 137: ...trained in a rear seating position WARNING National Highway Traffic Safety Administration NHTSA recommends a minimum distance of at least 10 inches 25 cm between an occupant s chest and the driver airbag module WARNING Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries Steps you can take to properly position yourself away from th...

Page 138: ... performance of the airbag system increasing the risk of injury Do not modify the front end of the vehicle Children and airbags Children must always be properly restrained Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position Failure to follow these instructions may increase the risk of injury in a collision WA...

Page 139: ...inal deceleration The airbags inflate and deflate rapidly upon activation After airbag deployment it is normal to notice a smoke like powdery residue or smell the burnt propellant This may consist of cornstarch talcum powder to lubricate the bag or sodium compounds e g baking soda that result from the combustion process that inflates the airbag Small amounts of sodium hydroxide may be present whic...

Page 140: ...s a readiness light and tone and the electrical wiring which connects the components Side curtain airbag system Refer to Side curtain airbag system later in this chapter Front passenger sensing system Refer to Front passenger sensing system later in this chapter Passenger airbag off or pass airbag off indicator lamp Refer to Front passenger sensing system later in this chapter The diagnostic modul...

Page 141: ...he passenger side airbag may be disabled to avoid the risk of airbag deployment injuries The front passenger sensing system uses a passenger airbag off or pass airbag off indicator which will light and stay lit to remind you that the front passenger frontal airbag is off The indicator lamp is located in the center stack of the instrument panel above the climate controls Note The indicator lamp wil...

Page 142: ...back in the full upright position Have the person sit upright in the seat centered on the seat cushion with the person s legs comfortably extended Restart the vehicle and have the person remain in this position for about two minutes This will allow the system to detect that person and enable the passenger s frontal airbag If the indicator lamp remains lit even after this the person should be advis...

Page 143: ...st objects that are in the front passenger seat the passenger airbag will be disabled Even though the passenger airbag is disabled the pass airbag off lamp may or may not be illuminated according to the table below Objects Pass Airbag Off Indicator Lamp Passenger Airbag Small i e three ring binder small purse bottled water Unlit Disabled Medium i e heavy briefcase fully packed luggage Lit Disabled...

Page 144: ...oblem with the front passenger sensing system the airbag readiness light in the instrument cluster will stay lit If the airbag readiness light is lit do the following The driver and or adult passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with the seat If objects are lodged and or cargo is interfering with the seat please take the...

Page 145: ...either flash or stay lit The readiness light will not illuminate immediately after ignition is turned on A series of five beeps will be heard The tone pattern will repeat periodically until the problem and or light are repaired If any of these things happen even intermittently have the supplemental restraint system serviced at an authorized dealer immediately Unless serviced the system may not fun...

Page 146: ... inflatable bag airbag with a gas generator concealed behind the outboard bolster of the driver and front passenger seatbacks The same warning light electronic control and diagnostic unit as used for the front airbags Two crash sensors located under the outboard side of the front seats attached near the floor Side airbags in combination with safety belts can help reduce the risk of severe injuries...

Page 147: ...ision Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system Refer to the Warning lights and chimes section in the Instrument Cluster chapter Routine maintenance of the airbag is not required Any difficulty with the system is indicated by one or more of the following The readiness light same light as used ...

Page 148: ... door The side airbag could injure you as it deploys from the seat WARNING Do not attempt to service repair or modify the side air curtain system its fuses the A B or C pillar trim or the headliner on a vehicle containing a side air curtain See your authorized dealer WARNING All occupants of the vehicle including the driver should always wear their safety belts even when an inflatable curtain is p...

Page 149: ...oyment The same warning light electronic control and diagnostic unit as used for the front airbags Two crash sensors located under the outboard side of the front seats attached near the floor Two crash sensors located at the base of the C pillars above the wheel house Side air curtains and side airbags in combination with safety belts can help reduce the risk of severe injuries in the event of a s...

Page 150: ...n sufficient to cause the sensors to close an electrical circuit that initiates air curtain and seat mounted side airbag inflation The fact that the side air curtain and seat mounted side airbag did not inflate in a collision does not mean that something is wrong with the system Rather it means the forces were not of the type sufficient to cause activation The side air curtain system is designed t...

Page 151: ...rviced at an authorized dealer immediately Unless serviced the system may not function properly in the event of a collision SOS Post Crash Alert System The system automatically flashes the turn signal lamps and sounds the horn three times at four second intervals in the event of a serious impact that deploys an airbag front side side curtain or Safety Canopy威 or the safety belt pretensioners The s...

Page 152: ...safety organizations or are the minimum requirements of law Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in the vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the...

Page 153: ... children Children who have outgrown or no longer properly fit in a belt positioning booster seat generally children who are at least 4 feet 9 inches 1 45 meters tall or greater than 80 lb 36 kg or 100 lb 45 kg if recommended by child restraint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seatback u...

Page 154: ...er anchors and top tether anchor Safety belt only Rear facing child seat Up to 48 lb 21 kg X X Forward facing child seat Up to 48 lb 21 kg X X X Forward facing child seat Over 48 lb 21 kg X X WARNING Airbags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the vehicle seat...

Page 155: ...els to boost a child They can slide around and increase the likelihood of injury or death in a collision WARNING Always restrain an unoccupied child seat or booster seat These objects may become projectiles in a collision or sudden stop which may increase the risk of serious injury WARNING Never place or allow a child to place the shoulder belt under a child s arm or behind the back because it red...

Page 156: ...ed by your child safety seat or booster manufacturer fits the restraint and can be restrained properly then restrain the child in the child safety seat or with the belt positioning booster Remember that child seats and belt positioning boosters vary and may be designed to fit children of different heights ages and weights Children who are too large for child safety seats or belt positioning booste...

Page 157: ...ly in a rear seating position properly restrain the largest child in the front seat Installing child safety seats with combination lap and shoulder belts If needed when installing some high back child restraints the head restraints of the second row seating positions can be removed To remove the head restraint insert and push a tool such as a large paper clip into the pin hole located on the side ...

Page 158: ...sition to accommodate a high back child restraint the head restraint must be re installed prior to use of the seat by any other occupant in order to reduce the risk of personal injury in the event of a collision Check to make sure the child seat is properly secured before each use Children 12 and under should be properly restrained in a rear seating position whenever possible If all children canno...

Page 159: ... not require the use of a locking clip WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies and or LATCH lower anchors rendering those features potentially unusable To avoid risk of injury occupants should only use seating positions where they are able to be properly restrained Perform the ...

Page 160: ...he child seat manufacturer s instructions Be sure the belt webbing is not twisted 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from for that seating position until you hear a snap and feel the latch engage Make sure the tongue is latched securely by pulling on it Seating and Safety Restraints 160 2010 MKZ 378 Owners Guide 3rd Printing USA...

Page 161: ...belt Force the seat down with extra weight e g by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt This is necessary to remove the remaining slack that will exist once the additional weight of the child is added to the child restraint It also helps to achieve the proper snugness of the child seat to the vehicle Sometimes a...

Page 162: ...ck and seat cushion meet called the seat bight and one 1 top tether anchor located behind that seating position LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle This type of attachment method eliminates the need to use safety belts to attach the child seat however the safe...

Page 163: ... this chapter Attach LATCH lower attachments of the child seat only to the anchors shown WARNING Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety seat attachments and may break causing serious injury or death WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block...

Page 164: ...ugh to lift the child seat off the vehicle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of the child seat Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash Each time you use the safety seat check that the seat is properly attached to the lower anchors and tether anchor if applicable Tug the chi...

Page 165: ...positions shown from top view Attach the tether strap only to the appropriate tether anchor as shown The tether strap may not work properly if attached somewhere other than the correct tether anchor Once the child safety seat has been installed using either the safety belt the lower anchors of the LATCH system or both you can attach the top tether strap Perform the following steps to attach a chil...

Page 166: ...ve the fit of the vehicle safety belt Children outgrow a typical child seat e g convertible or toddler seat when they weigh about 40 lb 18 kg and are around four 4 years of age Consult your child safety seat owner guide for the weight height and age limits specific to your child safety seat Keep your child in the child safety seat if it properly fits the child remains appropriate for their weight ...

Page 167: ... the toddler seat until they are big enough for the vehicle seat and lap shoulder belt to fit properly Generally this is when they reach a height of at least 4 feet 9 inches 1 45 meters tall around age eight to age twelve and between 40 lb 18 kg and 80 lb 36 kg or upward to 100 lb 45 kg if recommended by your child restraint manufacturer Many state and provincial laws require that children use app...

Page 168: ... backless booster seat may place your child s head as measured at the tops of the ears above the top of the seat In this case move the backless booster to another seating position with a higher seat back or head restraint and lap shoulder belts or consider using a high back booster seat High back booster seats If with a backless booster seat you cannot find a seating position that adequately suppo...

Page 169: ...e seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booster seat manufacturer s instructions The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child s head hitting a hard surface in a collision For this reason ...

Page 170: ...ild safety seat LATCH and tether anchors and attaching hardware should be inspected after a collision Refer to the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced However if the collision was minor and...

Page 171: ...equires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 11 2 times as well on the government course as a ti...

Page 172: ...overloaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure TIRES Tires are designed to give many thousands of miles of service but they must be maintained in order to get the maximum benefit from them Glossary of tire terminology Tire label A label showing the OE Original Equipment tire sizes recommended infla...

Page 173: ... support wheel for a tire or a tire and tube assembly upon which the tire beads are seated INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can lose up to half of its air pressure without appearing flat Every day before you drive check your tires If one looks lower than the others use a tire gauge to check pressure of all tires...

Page 174: ... normally higher than the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label or Tire Label which is located on the B Pillar or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label When weather temperature changes occ...

Page 175: ...er of the front and rear inflation pressure as shown on the Tire Label 6 Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak 7 Check the sidewalls to make sure there are no gouges cuts or bulges TIRE CARE Inspecting your tires and wheel valve stems Periodically inspect the tire treads for uneven or excessive ...

Page 176: ... as bulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be damaged during off road use so inspection after off road use is also recommended WARNING Age Tires degrade over time depending on many factors such as weather storage conditions and conditions of use l...

Page 177: ...re replacement requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability WARNING Only use replacement tires and wheels that are the same size load index speed rating and type such as P metric versus LT metric or all season versus all terrain as those originally provided by Ford The recommended tire and wheel size may be found on either the Safety Comp...

Page 178: ...unting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire wheel assembly Important Remember to replace the wheel valve stems when the road tires are replaced on your vehicle It is recommended that the two front tires or two rear tires generally be replaced as a pair The tire pressure sensors mounted in the wh...

Page 179: ...pare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires If your vehicle seems to pull to one side when you re driving the wheels may be out of alignme...

Page 180: ...from the road tires and wheels If you have a dissimilar spare tire wheel it is intended for temporary use only and should not be used in a tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requirements INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U S and Canada Federal regulations require tire manufacturers to place standardized in...

Page 181: ...Indicates a radial type tire 5 15 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter 6 95 Indicates the tire s load index It is an index that relates to how much weight a tire can carry You may find this information in your Owner s Guide If not contact a local tire dealer Note You may not find this informa...

Page 182: ... two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four numbers represent the week and year the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 The numbers in between are identification codes used for traceability...

Page 183: ...asphalt and concrete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel 13 Maximum Permissible Inflation Pressure Indicates the tire manufacturers maximum permi...

Page 184: ...ucks 2 Load Range Load Inflation Limits Indicates the tire s load carrying capabilities and its inflation limits 3 Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the rear axle a total of six or more tires on the vehicle 4 Maximum Load Single lb kg at psi kPa cold Indicates the maximum load and tire press...

Page 185: ...e In general the larger the number the wider the tire 3 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D Indicates a diagonal type tire R Indicates a radial type tire 5 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Lo...

Page 186: ...iver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a ma...

Page 187: ...u always have your tires serviced by an authorized dealer The tire pressure should be checked periodically at least monthly using an accurate tire gauge refer to Inflating your tires in this chapter Understanding your Tire Pressure Monitoring System TPMS The Tire Pressure Monitoring System measures pressure in your four road tires and sends the tire pressure readings to your vehicle The Low Tire P...

Page 188: ...1 Check your tire pressure to ensure tires are properly inflated refer to Inflating your tires in this chapter 2 After inflating your tires to the manufacturer s recommended inflation pressure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least two minutes over 20 mph 32 km h before the light will turn OFF Spare tire in use Your t...

Page 189: ...emperature affects your tire pressure The Tire Pressure Monitoring System TPMS monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase approximately 2 to 4 psi 14 to 28 kPa from a cold start situation If the vehicle is stationary over night with the outside temperature significantly lower than the daytime temperature t...

Page 190: ...ables on this vehicle as they may cause damage to your vehicle which may lead to loss of vehicle control VEHICLE LOADING This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability Properly loading your vehicle will provide maximum return of vehicle design performance Before loading your vehicle familiarize yourself with ...

Page 191: ...ermarket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry...

Page 192: ...he Base Curb Weight including cargo and optional equipment GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tires Wheels and Loading 192 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 193: ...st never exceed its GAWR GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all options equipment passengers and cargo The GVWR is shown on the Safety Compliance Certification Label located on the B Pillar or the edge of the driver s door The GVW must never exceed the GVWR Tires...

Page 194: ...tandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury WARNING Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label Tires Wheels and Loading 194 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 195: ...ll be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lb In metric units 635 340 5 x 68 295 kg 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 The following gives you a few examples on ho...

Page 196: ...u have the load capacity to transport the cement and your friend home In metric units the calculation would be 635 kg 2 x 99 kg 9 x 45 kg 635 198 405 32 kg The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label found on ...

Page 197: ...er towing section in the Roadside Emergencies chapter All wheel drive AWD vehicles Do not tow your vehicle with any wheels on the ground as vehicle or transmission damage may occur It is recommended to tow your vehicle with all four 4 wheels off the ground such as when using a car hauling trailer Otherwise no recreational towing is permitted In case of roadside emergency with a disabled vehicle pl...

Page 198: ...se the accelerator when you have difficulty starting the engine For more information on starting the vehicle refer to Starting the engine in this chapter To avoid potential transmission damage at extremely cold temperatures below 20 F 30 C it is recommended that the vehicle be warmed up to normal operating temperature before driving at highway speeds above 50 mph 80 km h Normal operating temperatu...

Page 199: ...ou smell exhaust fumes Important safety precautions When the engine starts the idle RPM runs faster to warm the engine If the engine idle speed does not slow down automatically have the vehicle checked Before starting the vehicle 1 Make sure all vehicle occupants buckle their safety belts For more information on safety belts and their proper usage refer to the Seating and Safety Restraints chapter...

Page 200: ...rting the engine 1 Turn the key to 3 on without turning the key to 4 start If there is difficulty in turning the key rotate the steering wheel until the key turns freely This condition may occur when the front wheels are turned a front wheel is against the curb 2 Turn the key to 4 start then release the key as soon as the engine begins cranking Your vehicle has a computer assisted cranking system ...

Page 201: ...ns to avoid its dangerous effects WARNING If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time open the windows at least 1 inch 2 5 cm or adjust the heating or air conditioning to bring in fresh air ENGI...

Page 202: ... your extension cord indoors at temperatures above 32 F 0 C Outdoor conditions can deteriorate extension cords over a period of time To reduce the risk of electrical shock do not use your heater with ungrounded electrical systems or two pronged cheater adapters Also ensure that the block heater especially the cord is in good condition before use Make sure that when in operation the extension cord ...

Page 203: ... the brake linings may be worn out and should be inspected by an authorized dealer If the vehicle has continuous vibration or shudder in the steering wheel while braking the vehicle should be inspected by an authorized dealer Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake system warning light Four wheel anti lock brake system ABS Your vehicle is e...

Page 204: ... the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle s stopping distance The ABS will be activated immediately allowing you to retain full steering control during hard braking and on slippery surfaces However the ABS does not decrease stopping distance and does not decrease the time necessary to apply the brakes Parking brake To set the parking brake ...

Page 205: ... any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac威 system Install any aftermarket stereo loudspeaker as far as possible from the front center console the tunnel and the front seats in order to minimize the risk of interfering with the AdvanceTrac威 sensors Reducing the effectiveness of the AdvanceTrac威 system could lead to an increased risk of loss of vehicle control ...

Page 206: ... The sliding car icon may illuminate flash during certain driving situations which cause the AdvanceTrac威 system to operate If the sliding car icon illuminates steadily have the system serviced by an authorized dealer immediately If equipped with a message center the vehicle will also indicate a failure with the AdvanceTrac威 system When AdvanceTrac威 performs a normal system self check some drivers...

Page 207: ...d to allow the brakes to cool down In this situation TCS will use only engine power reduction or transfer to help control the wheels from over spinning When the brakes have cooled down the system will regain all features Anti lock braking and Electronic Stability Control ESC will continue to function during the cool down period The engine traction control and brake traction control systems may be ...

Page 208: ...se engine power switching off certain features of the AdvanceTrac威 system may be beneficial because the wheels are allowed to spin This will restore full engine power and will enhance momentum through the obstacle To switch off the AdvanceTrac威 system press the AdvanceTrac威 control switch Full features of the AdvanceTrac威 system can be restored by pressing the AdvanceTrac威 control switch again or ...

Page 209: ...vel below the MIN mark on the reservoir Some noise is normal during operation If excessive check for low power steering pump fluid level before seeking service by your authorized dealer Heavy or uneven steering efforts may be caused by low power steering pump fluid level Check for low power steering pump fluid level before seeking service by your authorized dealer Do not fill the power steering pu...

Page 210: ...will allow you to move the gearshift lever from P Park 1 Apply the parking brake turn ignition key to off then remove the key 2 Using a screwdriver or similar tool remove the protective cover on the passenger side of the console to access the brake shift interlock lever 3 Locate the brake shift interlock lever through the access hole on the shifter assembly 4 Insert the screwdriver or similar tool...

Page 211: ...s position locks the transmission and prevents the front wheels from turning To put your vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and securely latch it in P Park WARNING Always set the parking brake fully and make sure the gearshift is latched in P Park Switch the ignition off...

Page 212: ...SST gearshift lever SST is an automatic transmission with the ability for the driver to change gears up or down without a clutch as desired By moving the gearshift lever from drive position D to the right into Manual M you now have control of selecting the gear you desire Initially when moving the lever to the manual mode M the message center display on the instrument cluster will show D and the S...

Page 213: ...or you it will still allow you to downshift at any time as long as the SST determines that the engine will not be damaged from over revving The SST will not automatically upshift even if the engine is approaching the RPM limit It must be shifted manually by moving the gearshift lever back toward and releasing Engine damage may occur if excessive engine revving is held without shifting If your vehi...

Page 214: ... surface at parking speeds Inclement weather may also affect the function of the RSS this may include reduced performance or a false activation WARNING To help avoid personal injury always use caution when in R Reverse and when using the RSS WARNING This system is not designed to prevent contact with small or moving objects The system is designed to provide a warning to assist the driver in detect...

Page 215: ...will be reduced to a predetermined level After the warning goes away the radio will return to the previous value The RSS automatically turns on when the gearshift lever is placed in R Reverse and the ignition is on A control in the message center allows the driver to disable the system Refer to Message center in the Instrument Cluster chapter for more information Keep the RSS sensors located on th...

Page 216: ...as they move from the green zone to the yellow or red zones Use the side mirrors and rearview mirror to get better coverage on both sides and rear of the vehicle After shifting out of R Reverse and into any gear other than P Park the image on the navigation screen will remain until the vehicle speed reaches five mph 8 km h only if the rear camera delay feature is on or until any navigation radio b...

Page 217: ...e back end of the vehicle is hit or damaged then check with your authorized dealer to have your rear video system checked for proper coverage and operation Night time and dark area use At night time or in dark areas the camera system relies on the reverse lamp lighting to produce an image Therefore it is necessary that both reverse lamps are operating in order to get a clear image in the dark If e...

Page 218: ...replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes BLIS威 is not a replacement for careful driving and only an assist The BLIS威 has an yellow indicator also referred to as the alert located in the left and right exterior mirrors When the vehicle is started the BLIS威 automatically illuminates both indicators for several seconds indicating the sy...

Page 219: ...rn signal is activated BLIS威 detection limitations Due to the nature of radar technology there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected Below is a list of circumstances that may cause non detection Debris build up on the rear quarter panel fascias Certain maneuvering of vehicles entering and exiting the blind zone Vehicles passing throug...

Page 220: ... detecting vehicles in the blind zones The system will not detect infrastructure pedestrians or bicyclists WARNING To help avoid personal injury NEVER use the CTA system as a replacement for using the side and rear view mirrors and looking over your shoulder before backing out of a parking space CTA is not a replacement for careful driving and only an assist The CTA system detects vehicles approac...

Page 221: ...ructed by an adjacently parked vehicle or object Approaching vehicles passing at speeds greater than 15 mph 24 km h Severe weather conditions Driving in reverse faster than 3 mph 5 km h Backing out of an angled parking spot CTA False Alerts Due to the nature of radar technology there may be certain instances when the BLIS威 will alert with no object present when backing up This is known as a false ...

Page 222: ...e center will display BLIND SPOT DISABLED and or CTA DISABLED BLIS威 CTA fault operation If the BLIS威 CTA senses a fault on either the left or right sensor the BLIS威 alert indicator will go ON and remain ON and the message center will display BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM FAULT For faults that may cause the associated left or right alert indicator not to illuminate only the messag...

Page 223: ...ean the fascia area in front of the radar either left or right side or remove obstruction The surface of the left or right radar is not dirty or obstructed Drive normally in traffic for a few minutes to allow the radar to detect that it is no longer blocked Note the vehicle must be in D Drive and a few vehicles must pass so that the BLIS威 can clear a blocked state Heavy rainfall or heavy snowfall ...

Page 224: ... should never be used A dissimilar spare tire size other than the spare tire provided or major dissimilar tire sizes between the front and rear axles could cause the AWD system to stop functioning and default to front wheel drive Note Your AWD vehicle is not intended for off road use The AWD feature gives your vehicle some limited off road capabilities in which driving surfaces are relatively leve...

Page 225: ... than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover Remember your safety and the safety of others should be your primary concern If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a steady pattern Press lightly on the a...

Page 226: ...travel In the event of an emergency stop avoid skidding the tires and do not attempt any sharp steering wheel movements If the vehicle goes from one type of surface to another i e from concrete to gravel there will be a change in the way the vehicle responds to a maneuver steering acceleration or braking Again avoid these abrupt inputs AWD Systems if equipped AWD uses all four wheels to power the ...

Page 227: ...de steer in the direction of the slide until you regain control of the vehicle If the engine transmission AWD System components or axles are submerged in water their fluids should be checked and changed if necessary Driving through deep water may damage the engine or transmission If the front or rear axle is submerged in water the axle lubricant and PTU Power Transfer Unit lubricant should be chec...

Page 228: ...tion resulting in loss of vehicle control Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating Do not descend in neutral instead disengage overdrive or manually shift to a lower gear When descending a steep hill avoid sudden hard braking as you could lose control The front wheels have to be turning in order to steer the vehic...

Page 229: ...he vehicle slides while cornering steer in the direction of the slide until you regain control of the vehicle Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability For this reason Ford Motor Company strongly recommends that you do not make modifi...

Page 230: ...ty may be limited Also water may enter your engine s air intake and severely damage your engine or your vehicle may stall Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage Once through the water always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal Wet ...

Page 231: ... fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford Mercury Lincoln eligible vehicle towed to an authorized dealer within 35 miles 56 km of the disablement location or to the nearest authorized dealer If a member requests to b...

Page 232: ...uire roadside assistance call 1 800 665 2006 If you need to arrange roadside assistance for yourself Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles 56 km To obtain reimbursement information U S Ford Mercury and Lincoln vehicle customers call 1 800 241 3673 Customers will be asked to submit their original receipts Canadian customers who ne...

Page 233: ...rent reset the switch by pressing in on the reset button 4 Turn the ignition to the on position 5 Wait a few seconds and return the key to off position 6 Make another check for leaks FUSES AND RELAYS Fuses If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a broken wire within the fuse Check the appropriate fuses before replacing any electri...

Page 234: ...ue 25A Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red Red Red 60A Blue Yellow Yellow 70A Tan Brown 80A Natural Black Black Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal Remove the panel cover to access the fuses To remove a fuse use the fuse puller tool provided on the fuse panel cover Roads...

Page 235: ...h Center high mounted stop lamp 3 15A Not used Spare 4 30A Passenger front smart window motor 5 10A Keypad illumination Brake shift interlock 6 20A Turn signal lamps 7 10A Low beam headlamps left 8 10A Low beam headlamps right 9 15A Courtesy lights Illuminated scuff plate Roadside Emergencies 235 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 236: ...or locks Trunk release 18 20A Not used Spare 19 25A Not used Spare 20 15A On Board Diagnostic connector 21 15A Fog lamps 22 15A Front sidemarker lamps Park lamps License plate lamp 23 15A High beam headlamps 24 20A Horn 25 10A Demand lamps power saver relay 26 10A Instrument cluster battery power 27 20A Ignition switch 28 5A Radio crank sense circuit 29 5A Instrument cluster ignition power 30 5A N...

Page 237: ...r 44 10A Fuel diode Powertrain control module 45 5A Heated backlight and blower relay coil Wiper washer 46 7 5A Occupant classification s ensor OCS module Passenger airbag off lamp 47 30A Circuit Breaker Rear windows 48 Delayed accessory relay Power distribution box The power distribution box is located in the engine compartment The power distribution box contains high current fuses that protect y...

Page 238: ...on of the Maintenance and Specifications chapter The high current fuses are coded as follows Fuse Relay Location Fuse Amp Rating Protected Circuits 1 Not used 2 Not used 3 40A Powertrain control module PCM relay 57 power 4 Not used 5 30A Starter motor relay 55 power 6 40A Rear defrost relay 53 power 7 Not used 8 40A Anti lock brake system ABS pump 9 20A Wipers washer Roadside Emergencies 238 2010 ...

Page 239: ...power Canister vent 24 Not used 25 10A A C clutch relay 43 power 26 15A Left headlamp relay 42 power 27 15A Right headlamp relay 44 power 28 80A Cooling fan motor 29 20A Front power point 30 30A Fuel relay relay 54 power 31 30A Passenger power seat 32 30A Driver power seat 33 20A Moon roof motor power feed 34 Not used 35 40A Front A C blower motor relay 52 power 36 1A Diode Fuel pump 37 1A Diode O...

Page 240: ... relay PCM relay 58 Not used Cartridge Fuses Mini Fuses CHANGING THE TIRES If you get a flat tire while driving do not apply the brake heavily Instead gradually decrease your speed Hold the steering wheel firmly and slowly move to a safe place on the side of the road Note The tire pressure monitoring system TPMS indicator light will illuminate when the spare tire is in use To restore the full func...

Page 241: ...s soon as possible with a road tire wheel that is the same size and type as the road tires and wheels that were originally provided by Ford If the dissimilar spare tire or wheel is damaged it should be replaced rather than repaired A dissimilar spare tire wheel is defined as a spare tire and or wheel that is different in brand size or appearance from the road tires and wheels and can be one of thr...

Page 242: ...l car washing equipment Use snow chains on the end of the vehicle with the dissimilar spare tire wheel The usage of a full size dissimilar spare tire wheel can lead to impairment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability All Wheel driving capability if applicab...

Page 243: ...sing the lug wrench then lift and remove the spare tire from the trunk 3 Remove the jack retention bolt by turning it counterclockwise and remove the jack from the vehicle Tire change procedure WARNING To help prevent the vehicle from moving when you change a tire be sure the parking brake is set then block in both directions the wheel that is diagonally opposite other side and end of the vehicle ...

Page 244: ...e vehicle when the vehicle is being jacked 1 Block both the front and rear of the wheel diagonally opposite the flat tire For example if the left front tire is flat block the right rear wheel 2 Remove the center ornament if equipped from the wheel Loosen each wheel lug nut one half turn counterclockwise but do not remove them until the wheel is raised off the ground Roadside Emergencies 244 2010 M...

Page 245: ...gine when your vehicle is on the jack The jack is only meant for changing the tire 4 Remove the lug nuts with the lug wrench 5 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts until the wheel has been lowered If you are using the temporary tire the lug nut washers will...

Page 246: ... use the long bolt When storing the temporary spare tire replace the cover plate and use the short bolt 5 Secure the bolt using the lug wrench 6 Insert the lug wrench and bolt in the tool bag and place over the jack 7 Replace the carpeted load floor panel WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 500 miles 800 km after any wheel disturbance tire rotation...

Page 247: ... a dime 1 square cm sized glob of grease around the wheel pilot surface 1 with end of finger DO NOT apply grease to lugnut stud holes or wheel to brake surfaces RUNNING OUT OF FUEL If you have run out of fuel and need to refill the vehicle with a portable fuel container see Running out of fuel in the Maintenance and Specifications chapter for proper fuel filling method using a portable fuel contai...

Page 248: ... This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission operation 1 Use only a 12 volt supply to start your vehicle 2 Do not disconnect the battery of the disabled vehicle as this could damage the vehicle s electrical system 3 Park the booster vehicle close to the hood of the disabled...

Page 249: ...l of the discharged battery Note In the illustrations lightning bolts are used to designate the assisting boosting battery 2 Connect the other end of the positive cable to the positive terminal of the assisting battery Roadside Emergencies 249 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 250: ...gative cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points WARNING Do not connect the end of the second cable to the negative terminal of the battery to be jumped A spark may cause an explosion of the gases that surround the battery 5 Ensure that the cables are clear of fan blades belts moving parts of both engines or any fuel delivery system p...

Page 251: ...efore disconnecting the jumper cables Removing the jumper cables Remove the jumper cables in the reverse order that they were connected 1 Remove the jumper cable from the ground metal surface Note In the illustrations lightning bolts are used to designate the assisting boosting battery 2 Remove the jumper cable on the negative connection of the booster vehicle s battery Roadside Emergencies 251 20...

Page 252: ...r cable from the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the engine computer can relearn its idle conditions Roadside Emergencies 252 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 253: ...a roadside assistance program your roadside assistance service provider It is recommended that your vehicle be towed with a wheel lift or flatbed equipment Do not tow with a slingbelt Ford Motor Company has not approved a slingbelt towing procedure Roadside Emergencies 253 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 254: ... towing procedures for your vehicle Emergency towing In case of a roadside emergency with a disabled vehicle without access to wheel dollies car hauling trailer or flatbed transport vehicle your vehicle regardless of transmission powertrain configuration can be flat towed all wheels on the ground under the following conditions Vehicle is facing forward so that it is being towed in a forward direct...

Page 255: ...cle to the authorized dealer Repairs will be made using Ford or Motorcraft威 parts or remanufactured or other parts that are authorized by Ford Away from home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Cus...

Page 256: ...r 2 If your inquiry or concern remains unresolved contact the Sales Manager Service Manager or Customer Relations Manager 3 If you require assistance or clarification on Ford Motor Company policies please contact the Ford Customer Relationship Center In order to help you serve you better please have the following information available when contacting a Customer Relationship Center Vehicle Identifi...

Page 257: ...a refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 18 000 miles 29 000 km whichever occurs first 1 Two or more repair attempts are made on the same non conformity likely to ca...

Page 258: ... about your new vehicle information about your warranty concerns and any steps you have already taken to try to resolve them A Customer Claim Form will be mailed that will need to be completed signed and returned to the BBB along with proof of ownership Upon receipt the BBB will review the claim for eligibility under the Program Summary Guidelines You can get more information by calling BBB AUTO L...

Page 259: ...riate foreign embassy or consulate These officials can inform you of local vehicle registration regulations and where to find unleaded fuel If you cannot find unleaded fuel or can only get fuel with an anti knock index lower than is recommended for your vehicle contact a regional office or owner relations customer relationship office The use of leaded fuel in your vehicle without proper conversion...

Page 260: ...e publications in this portfolio contact Helm Incorporated at HELM INCORPORATED P O Box 07150 Detroit Michigan 48207 Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST Helm Incorporated can also be reached by their website www helminc com Items in this catalog may be purchased by credit card check or money order Obtaining a French Owner s Guide...

Page 261: ...ved in individual problems between you your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov REPORTING SAFETY DEFECT...

Page 262: ...oline diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paintwork and trim over time Use Motorcraft威 Bug and Tar Remover ZC 42 which is available from your authorized dealer Remove any exterior accessories such as antennas before entering a car wash Suntan lotions and insect repellents can damage any painted surface if these substances come in contact wi...

Page 263: ...the instructions before using the products ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish In order to maintain their shine Clean weekly with Motorcraft威 Wheel and Tire Cleaner ZC 37 A which is available from your authorized dealer Heavy dirt and brake dust accumulation may require agitation with a sponge Rinse thoroughly with a strong str...

Page 264: ... In Canada use Motorcraft Engine Shampoo CXC 66 A Cover the highlighted areas to prevent water damage when cleaning the engine Never wash or rinse the engine while it is running water in the running engine may cause internal damage Never wash or rinse any ignition coil spark plug wire or spark plug well or the area in and around these locations PLASTIC NON PAINTED EXTERIOR PARTS Use only approved ...

Page 265: ...ZC 32 A available from your authorized dealer This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities Be sure to replace wiper blades when they appear worn or do not function properly Do not use abrasives as they may cause scratches Do not use fuel kerosene or paint thinner t...

Page 266: ...e juice has been spilled on the instrument panel or on interior trim surfaces clean as follows 1 Wipe up spilled liquid using a clean white cotton cloth 2 Wipe the surface with a damp clean white cotton cloth For more thorough cleaning use a mild soap and water solution If the spot cannot be completely cleaned by this method the area may be cleaned using a commercially available cleaning product d...

Page 267: ...ar protective coating over the leather For routine cleaning wipe the surface with a soft damp cloth For more thorough cleaning wipe the surface with a mild soap and water solution In Canada use Motorcraft Vinyl Cleaner CXC 93 Dry the area with a soft cloth If the leather cannot be completely cleaned using a mild soap and water solution the leather may be cleaned using a commercially available clea...

Page 268: ...ner ZC 15 Motorcraft威 Custom Clear Coat Polish ZC 8 A Motorcraft威 Detail Wash ZC 3 A Motorcraft威 Dusting Cloth ZC 24 Motorcraft威 Engine Shampoo and Degreaser U S only ZC 20 Motorcraft威 Engine Shampoo Canada only CXC 66 A Motorcraft威 Multi Purpose Cleaner Canada only CXC 101 Motorcraft威 Premium Glass Cleaner Canada only CXC 100 Motorcraft威 Premium Liquid Wax ZC 53 A Motorcraft威 Premium Windshield W...

Page 269: ...ng gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Working with the engine off 1 Set the parking brake and ensure the gearshift is securely latched in P Park 2 Turn off the engine and re...

Page 270: ...f the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood and support it with the prop rod Maintenance and Specifications 270 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 271: ...Transmission fluid dipstick 3 Brake fluid reservoir 4 Battery 5 Power distribution box 6 Air filter assembly 7 Engine oil dipstick 8 Engine oil filler cap 9 Windshield washer fluid reservoir 10 Engine coolant reservoir Maintenance and Specifications 271 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 272: ...nish wiper blades or washer system WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident CHANGING THE WIPER BLADES 1 Pull the wiper arm away from the vehicle Turn the blade at an angle ...

Page 273: ...he appropriate intervals for checking the engine oil 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait 15 minutes for the oil to drain into the oil pan 3 Set the parking brake and ensure the gearshift is securely latched in P Park 4 Open the hood Protect yourself from engine heat 5 Locate and carefully remove the engine oil level dipstick 6 Wipe the dipstick clean Insert th...

Page 274: ... engine oil in this chapter Do not overfill the engine with oil Oil levels above this mark may cause engine damage If the engine is overfilled some oil must be removed from the engine by an authorized dealer 7 Put the dipstick back in and ensure it is fully seated Adding engine oil 1 Check the engine oil For instructions refer to Checking the engine oil in this chapter Maintenance and Specificatio...

Page 275: ...for gasoline engines by the American Petroleum Institute API An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricant Standardization and Approval Committee ILSAC comprised of U S and Japanese automobile manufacturers To protect your engine and engine s warranty use Motorcraft威 SAE 5W 20 o...

Page 276: ...ry clean and dry Also make certain the battery cables are always tightly fastened to the battery terminals If you see any corrosion on the battery or terminals remove the cables from the terminals and clean with a wire brush You can neutralize the acid with a solution of baking soda and water It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to...

Page 277: ...maintained by power from the battery When the battery is disconnected or a new battery is installed the engine must relearn its idle and fuel trim strategy for optimum driveability and performance To begin this process 1 With the vehicle at a complete stop set the parking brake 2 Put the gearshift in P Park turn off all accessories and start the engine 3 Run the engine until it reaches normal oper...

Page 278: ...of 34 F 36 C Coolant concentration testing is possible with a hydrometer or antifreeze tester The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir If the level falls below add coolant per the instructions in the Adding engine coolant section Your vehicle was factory filled with a 50 50 engine coolant and water concentration If the ...

Page 279: ...ne coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled water Add the mixture to the coolant reservoir when the engine is cool until the appropriate fill level is obtained If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool the system will remain underfilled WARNING Do not add engine coolant when the engine is hot Steam ...

Page 280: ...s or additives to the coolant These can be harmful and compromise the corrosion protection of the engine coolant For vehicles with overflow coolant systems with a non pressurized cap on the coolant recovery system add coolant to the coolant recovery reservoir when the engine is cool Add the proper mixture of coolant and water to the FULL COLD level For all other vehicles which have a coolant degas...

Page 281: ...the next few times you drive the vehicle If necessary add enough 50 50 concentration of engine coolant and distilled water to bring the liquid level to the proper level If you have to add more than 1 0 quart 1 0 liter of engine coolant per month have your authorized dealer check the engine cooling system Your cooling system may have a leak Operating an engine with a low level of coolant can result...

Page 282: ...e engine damage Refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive Vehicles driven year round in non extreme climates should use a 50 50 mixture of engine coolant and distilled water for optimum cooling system and engine protection What you should know about fail safe cooling If the...

Page 283: ... short period for the engine to cool 4 Check the coolant level and replenish if low WARNING Fail safe mode is for use during emergencies only Operate the vehicle in fail safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs When in fail safe mode the vehicle will have limited power will not be able to maintain high speed operation and may co...

Page 284: ...ling Automotive fuels can be harmful or fatal if swallowed Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury If fuel is swallowed call a physician immediately even if no symptoms are immediately apparent The toxic effects of fuel may not be visible for hours Avoid inhaling fuel vapors Inhaling too much fuel vapor of any kind can lead to eye and respiratory ...

Page 285: ... nozzle can produce static electricity which can cause a fire if fuel is pumped into an ungrounded fuel container Refueling WARNING Fuel vapor burns violently and a fuel fire can cause severe injuries To help avoid injuries to you and others Read and follow all the instructions on the pump island Turn off your engine when you are refueling Do not smoke if you are near fuel or refueling your vehicl...

Page 286: ...the drain located below and in front of the fuel filler door If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message comes on the fuel fill inlet may not have properly closed The inlet may have stuck open or debris may be preventing the inlet from fully closing At the next opportunity safely pull off the road turn off the engine open the fuel filler door and remove any visible debris fr...

Page 287: ...ome stations offer fuels posted as Regular with an octane rating below 87 particularly in high altitude areas Fuels with octane levels below 87 are not recommended Do not be concerned if your engine sometimes knocks lightly However if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating see your authorized dealer to prevent any engine damage F...

Page 288: ... of fuel You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine On restarting cranking time will take a few seconds longer than normal Normally adding 1 gallon 3 8L of fuel is enough to restart the engine If the vehicle is out of fuel and on a steep grade more than 1 gallon 3 8L may be required The servi...

Page 289: ... system and can damage it The included funnel has been specially designed to work safely with your vehicle ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you the driver You must gather information as accurately and consistently as possible Fuel expense frequency of fill ups or fuel gauge readings are NOT accurate as a measure of fu...

Page 290: ...is filled Allow no more than two automatic click offs when filling Always use fuel with the recommended octane rating Use a known quality gasoline preferably a national brand Use the same side of the same pump and have the vehicle facing the same direction each time you fill up Have the vehicle loading and distribution the same every time Your results will be most accurate if your filling method i...

Page 291: ...lerations may reduce fuel economy Slow down gradually Driving at reasonable speeds traveling at 55 mph 88 km h uses 15 less fuel than traveling at 65 mph 105 km h Revving the engine before turning it off may reduce fuel economy Using the air conditioner or defroster may reduce fuel economy You may want to turn off the speed control in hilly terrain if unnecessary shifting between the top gears occ...

Page 292: ...e gear and with steady pressure on the gas pedal Close windows for high speed driving EPA fuel economy estimates Every new vehicle should have a sticker on the window called the Monroney Label which contains EPA fuel economy estimates Contact your authorized dealer if the Monroney Label is not supplied with your vehicle The EPA fuel economy estimates should be your guide for the fuel economy compa...

Page 293: ...aust system may allow exhaust to enter the vehicle Have a damaged or improperly operating exhaust system inspected and repaired immediately WARNING Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment Do not make any unauthorized changes to your vehicle or engine By law vehicle owners and anyone who manufactures repairs services sells leases trad...

Page 294: ...n indicator remains on have your vehicle serviced at the first available opportunity Although some malfunctions detected by the OBD II may not have symptoms that are apparent continued driving with the service engine soon indicator on can result in increased emissions lower fuel economy reduced engine and transmission smoothness and lead to more costly repairs Readiness for Inspection Maintenance ...

Page 295: ...mplete the above driving cycle The engine must warm up to its normal operating temperature Once started do not turn off the engine until the above driving cycle is complete If the vehicle is still not ready for I M testing the above driving cycle will have to be repeated POWER STEERING FLUID Refer to scheduled maintenance information 1 Start the engine and let it run until it reaches normal operat...

Page 296: ...ating temperature 140 F 158 F 60 C 70 C Automatic transmission fluid expands when warmed To obtain an accurate fluid check drive the vehicle until it is warmed up approximately 20 miles 30 km until the engine coolant gauge indicates normal operating temperature If your vehicle has been operated for an extended period at high speeds in city traffic during hot weather or pulling a trailer the vehicl...

Page 297: ... drive the vehicle if the fluid level does not show at all on the dipstick Driving the vehicle with less than the recommended fluid level may result in transmission failure An under fill condition of transmission fluid may cause shift and or engagement concerns and or possible damage to the transmission High fluid level Fluid levels above the normal operating range may result in transmission failu...

Page 298: ... in damage to internal transmission components AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element When changing the air filter element use only the air filter element listed Refer to Motorcraft威 part numbers in this chapter WARNING To reduce the risk of vehicle damage and or personal burn injuries do not start your engine with th...

Page 299: ...er element is not used MOTORCRAFT PART NUMBERS Component 3 5L V6 Engine Engine air filter element FA 1884 Battery BXT 96 R Oil filter FL 500 S Spark plugs 1 1 For spark plug replacement see your authorized dealer Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs Replace the spark plugs with ones that meet Ford material and design specifications f...

Page 300: ...rake Fluid PM 1 C WSS M6C62 A or WSS M6C65 A1 Door weatherstrips Silicone Spray Lubricant XL 6 ESR M13P4 A Door latch hood latch auxiliary hood latch door hinges striker plates seat tracks and fuel filler door hinge Multi Purpose Grease XG 4 or XL 5 ESB M1C93 B Lock cylinders Motorcraft威 Penetrating and Lock Lubricant XL 1 None Maintenance and Specifications 300 2010 MKZ 378 Owners Guide 3rd Print...

Page 301: ...da WSS M2C930 A with API Certification Mark Engine coolant 11 1 quarts 10 5 L Motorcraft威 Specialty Green Engine Coolant 2 VC 10 A2 US CVC 10 A Canada WSS M97B55 A Power steering fluid Between MIN and MAX on reservoir Motorcraft威 MERCON威 V ATF XT 5 QM MERCON威 V Automatic transmission fluid 7 4 quarts 7 0L 3 Motorcraft威 Premium Automatic Transmission Fluid XT 8 QAW WSS M2C924 A Rear d ifferential A...

Page 302: ...the coolant type originally equipped in your vehicle 3 Indicates only approximate dry fill capacity Some applications may vary based on cooler size and if equipped with an in tank cooler The amount of transmission fluid and fluid level should be set by the indication on the dipstick s normal operating range 4 The power transfer unit is lubricated for life with synthetic lube Lubricant levels are n...

Page 303: ...0 052 0 056 inch 1 32 1 42 mm Ignition system Coil on plug Compression ratio 10 3 1 Engine drivebelt routing 1 Short drivebelt is on first pulley groove closest to engine 2 Long drivebelt is on second pulley groove farthest from engine Maintenance and Specifications 303 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 304: ...e located The Safety Compliance Certification Label is located on the structure B Pillar by the trailing edge of the driver s door or the edge of the driver s door Vehicle identification number VIN The vehicle identification number is located on the driver side instrument panel Please note that in the graphic XXXX is representative of your vehicle identification number XXXXXXXXXXXXXXXXX Maintenanc...

Page 305: ...body type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label The following table tells you which transmission each code represents Description Code Aisin AW F21 Automatic transmission TR VX B Maintenance and Specifications 305 2010 MKZ 378 Owners Guide 3r...

Page 306: ...rranty period as well as any component damaged by the defective accessories The accessories will be warranted for whichever provides you the greatest benefit 12 months or 12 000 miles 20 000 km whichever occurs first or the remainder of your new vehicle limited warranty Contact your dealer for details and a copy of the warranty Following is a list of several Genuine Lincoln Accessories Not all acc...

Page 307: ...y radios telephones and theft alarms that are equipped with radio transmitters Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician Mobile communications systems may harm the operation of your vehicle particularly if they are not properly designed for automotive use To avoid interference with other ve...

Page 308: ...extended service plan authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Genuine Ford and Motorcraft威 Parts Rental car reimbursement If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or manufacturer s recalls Transferable coverage...

Page 309: ...ance It covers regular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except California Shock absorbers Clutch disc Belts and hoses Contact your selling Ford Lincoln or Mercury dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and...

Page 310: ...Ford Extended Service Plan 310 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

Page 311: ...tomatic transmission driving an automatic overdrive 211 fluid adding 296 fluid checking 296 fluid refill capacities 300 fluid specification 300 Selectshift SST 212 Auxiliary input jack Line in 36 Axle lubricant specifications 300 B Battery 276 acid treating emergencies 276 jumping a disabled battery 248 maintenance free 276 replacement specifications 299 servicing 276 Belt Minder威 132 Blind Spot I...

Page 312: ...8 refill capacities 281 300 specifications 300 Cross Traffic Alert 218 Cruise control see Speed control 77 Cupholder s 123 Customer Assistance 231 Ford Extended Service Plan 308 Getting assistance outside the U S and Canada 259 Getting roadside assistance 231 Getting the service you need 255 Ordering additional owner s literature 260 Utilizing the Mediation Arbitration Program 258 D Daytime runnin...

Page 313: ...300 choosing the right fuel 287 comparisons with EPA fuel economy estimates 292 detergent in fuel 288 filler funnel 288 filling your vehicle with fuel 284 286 289 filter specifications 283 299 fuel pump shut off switch 233 improving fuel economy 289 octane rating 287 303 quality 287 running out of fuel 247 288 safety information relating to automotive fuels 284 Fuel pump shut off switch 233 Fuses ...

Page 314: ...hart 58 daytime running light 53 fog lamps 53 headlamps 52 headlamps flash to pass 54 instrument panel dimming 54 interior lamps 57 59 replacing bulbs 60 LATCH anchors 162 Lights warning and indicator 12 anti lock brakes ABS 204 Load limits 190 Locks autolock 89 childproof 93 doors 89 Lubricant specifications 300 Lug nuts 246 Lumbar support seats 114 M Message center 18 19 english metric button 23...

Page 315: ...g unlocking doors 95 96 opening the trunk 97 opening the windows 74 96 panic alarm 96 replacement additional transmitters 98 replacing the batteries 98 Reverse sensing system 214 Roadside assistance 231 S Safety belts see Safety restraints 123 126 128 130 Safety Canopy 145 Safety defects reporting 261 Safety restraints 123 126 128 130 Belt Minder威 132 extension assembly 131 for adults 128 130 for ...

Page 316: ...oring System TPMS Tires Wheels and Loading 186 Tires 171 172 240 alignment 179 care 175 changing 240 checking the pressure 175 inflating 173 label 185 replacing 177 rotating 179 safety practices 178 sidewall information 180 snow tires and chains 190 spare tire 241 terminology 172 tire grades 172 treadwear 171 176 Towing 196 recreational towing 196 trailer towing 196 wrecker 253 Transmission 211 br...

Page 317: ...ning lights see Lights 12 Washer fluid 272 Water Driving through 230 Windows opening using remote entry system 74 96 power 73 Windshield washer fluid and wipers 67 checking and adding fluid 272 replacing wiper blades 272 Wrecker towing 253 Index 317 2010 MKZ 378 Owners Guide 3rd Printing USA fus ...

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