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Table of contents

Preface......................................................................................................................................3

Find product documentation.......................................................................................................................... 3

1 Introducing the appliances................................................................................................................................. 4

Models and features...................................................................................................................................... 4

Supported software........................................................................................................................................ 6

Network ports and NICs................................................................................................................................ 6

Types of management ports..........................................................................................................................7

eUSB support................................................................................................................................................8

Regulatory information................................................................................................................................... 8

2 Configuring the management ports.................................................................................................................10

Configure a dedicated management port.................................................................................................... 10

Configure the Remote Management Module.............................................................................................. 10

3  Re-imaging an appliance................................................................................................................................. 12

Update the eUSB device............................................................................................................................. 12

Re-image the appliance using the eUSB device....................................................................................... 13

Download the USB image and write it to a USB drive............................................................................... 14

Re-image the appliance using a USB drive................................................................................................ 14

4  Diagnosing hardware problems......................................................................................................................16

Run hardware diagnostics.......................................................................................................................... 16

View the system event log.......................................................................................................................... 17

S1104 control panel indicator lights............................................................................................................ 18

S2008 and S3008 control panel indicator lights..........................................................................................19

Summary of Contents for S1104

Page 1: ...Sidewinder Hardware Guide Models S1104 S2008 S3008 Revision E...

Page 2: ...Configure a dedicated management port 10 Configure the Remote Management Module 10 3 Re imaging an appliance 12 Update the eUSB device 12 Re image the appliance using the eUSB device 13 Download the U...

Page 3: ...t website you can find information about a released product including product documentation technical articles and more You can get additional information and support for your product on the Forcepoin...

Page 4: ...g features Table 1 Model features Model Network ports Dedicated management port Remote Management Module Integrated SSL accelerator Rack height S1104 4 No No No 1U S2008 8 Yes No No 1U S3008 8 Yes Yes...

Page 5: ...etwork port 1 0 2 Network port 1 1 3 Network port 1 2 4 Network port 1 3 5 Network port 1 4 6 Network port 1 5 7 Network port 1 6 8 Network port 1 7 9 Dedicated management port 10 VGA port 11 USB port...

Page 6: ...3008 Version 7 7 0 1 02 HW03 and later Version 8 8 1 1 and later Network ports and NICs Sidewinder models S1104 S2008 and S3008 have multiple 1 gigabit RJ45 copper network ports which are physically l...

Page 7: ...ed types of network traffic Dedicated management ports can be used for several types of network traffic Firewall administration including Sidewinder Admin Console Forcepoint Sidewinder Secure Shell St...

Page 8: ...cate the appliance part number The part number can be found on your activation certificate or printed on a label on the appliance cover Appliances with the following part numbers contain the eUSB devi...

Page 9: ...Introducing the appliances 9 Contact information Use the following information to contact us Forcepoint LLC 10900 A Stonelake Blvd Quarry Oaks 1 Ste 350 Austin TX 78759 USA 1 800 723 1166...

Page 10: ...affic Configure the Remote Management Module The Remote Management Module included with model S3008 is disabled by default Perform these tasks to configure and use the Remote Management Module If the...

Page 11: ...ct to the Remote Management Module web interface from a remote computer 1 In a web browser go to https IP of Remote Management Module The first time you connect accept the SSL certificate 2 Specify a...

Page 12: ...on the eUSB device Verify that your appliance has an integrated eUSB device Select the type of media for the eUSB Flashing Utility image USB The USB drive must be 2 GB or larger DVD S models do not h...

Page 13: ...the list of boot options select McAfee Firewall The appliance boots from the integrated installation media and displays standard boot up information 5 At the welcome menu select the appropriate option...

Page 14: ...B drive to re image CAUTION Re imaging an appliance removes all configuration and log data 1 Boot the appliance from the physical installation media that you created If the appliance is on insert the...

Page 15: ...ackup into one of the appliance USB ports Use the Quick Start Wizard on a Windows based computer to create an initial configuration file and save it to a USB drive then insert the USB drive into the a...

Page 16: ...to run a comprehensive test on the NIC ports use a crossover cable to connect any network port to another port in the same system Use these high level steps to run diagnostics on your appliance Note...

Page 17: ...em event log from a remote location use the Remote Management Module 1 In a web browser go to https IP of Remote Management Module 2 Specify your credentials and log on 3 Click the Server Health tab 4...

Page 18: ...ontrol panel indicator lights 1 Power button 2 System power 3 Hard drive activity The following table summarizes the indicator light states and the corresponding hardware component status Table 5 S110...

Page 19: ...nding hardware component status Table 6 S2008 and S3008 indicator light states Indicator light Color State Status Solid NIC link no access NIC 1 Green Blink LAN access Green Solid Power on System powe...

Page 20: ...voltage threshold asserted VRD hot asserted SMI Timeout asserted Amber Solid Fatal alarm System has failed or shut down CPU missing Thermal Trip asserted Non recoverable temperature threshold asserted...

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