13.
13.
8. TROUBLESHOOTING
If the appliance stops working, do not use it: disconnect from the power supply and contact only a qualified technician who is authorized to work
on this type of product.
If the power cord is damaged, it must be replaced by the Manufacturer, after sale service or similarly qualified personnel in order to avoid any
hazard.
The manufacturer accepts no responsibility for harm to persons, animals, and objects which may result from untrained handling of or improper
work on the radiator.
TABLE OF TECHNICAL PROBLEMS
PROBLEM
RADIATOR STATUS
POSSIBLE CAUSE
SOLUTION
The radiator does not heat up
LCD not lit
Lack of power supply
Verify that power is flowing to the
appliance
The radiator does not heat up
LCD lit in Programme mode
The radiator is set for the night-
time level
Check programmed settings
The radiator does not heat up
LCD lit in Comfort or Programme
mode
Malfunction in the electrical
resistor or regulation board
Contact technical support for
repair
The radiator does not heat up
LCD lit in Comfort / Programme /
Night-time or Anti-freeze mode
The ambient temperature is
higher than the programmed level
Check the temperature
programmed
The room does not get hot enough
in Comfort mode
LCD lit in the desired mode
The radiator is not large enough
for the size of the room
Replace the radiator with one
with greater output
Ineffective ambient temperature
regulation
Err S
The temperature sensor is faulty
Contact technical support for
repair
9. WARRANTY
The electrical system of the radiator is guaranteed two years from the date of purchase against manufacturing defects.
Cast aluminium structure is guaranteed for 10 years from the date of purchase.
The warranty will be taken into consideration on presentation of the dated invoice.
The installation must comply with applicable standards and regulations.
Wear parts, expendable materials and accessories are excluded from the warranty as well as any breaking due to transport and/or unauthorised
disassembling.
10. ENVIRONMENT
The symbol placed on the appliance and shown here indicates that the product is subject to separate collection of
electrical appliances.
At the end of its useful life, it cannot be disposed of together with common municipal solid waste, but must be
disposed of at a specific collection centre for the area or be given to the distributor when a new appliance of the
same type is purchased for the same use. Separate collection of electrical and electronic appliances is part of a policy
aimed at defending, protecting and improving the quality of the environment, and at limiting the harmful effects on
human health caused by the presence of substances considered hazardous according to the classification applied in
European directives or an unauthorised use of them or their parts.
Warning! Improper disposal of the appliance is subject to penalties.
Summary of Contents for AL-ADVANCE
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