Follett Symphony C25CR400A Installation, Operation And Service Manual Download Page 1

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Installation, Operation and Service Manual

Following installation, please forward this manual

to the appropriate operations person.

00124446R06

C/E25CT400A/W-S C/E50CT400A/W-S

C/E25HT400A/W-S C/E50HT400A/W-S

C/E25CR400A/W-S C/E50CR400A/W-S

C/E25HR400A/W-S C/E50HR400A/W-S

C/E25FB400A/W-S C/E50FB400A/W-S

801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

25 and 50 Series - 220 V 60 Hz/230 V 50 Hz

Ice and Water Dispensers

Order parts online
www.follettice.com

Summary of Contents for Symphony C25CR400A

Page 1: ...00A W S C E50CT400A W S C E25HT400A W S C E50HT400A W S C E25CR400A W S C E50CR400A W S C E25HR400A W S C E50HR400A W S C E25FB400A W S C E50FB400A W S 801 Church Lane Easton PA 18040 USA Toll free 87...

Page 2: ...2 25 50 Series 220 V 60 Hz 230 V 50 Hz Dispensers...

Page 3: ...diagram models with lever dispensing Wiring diagram models with SensorSAFE infrared dispensing Dispenser troubleshooting Troubleshooting SensorSAFE board and sensors Disassembly and replacement instru...

Page 4: ...ty and refrigerant 400 181 kg 400lbs day R404A refrigerant Ice machine location R RIDE ice machine T integral ice machine in top of cabinet B ice machine in base of freestanding units Dispenser config...

Page 5: ...400A W C E50HR400A W none 305mm 12 at top advised for service Countertop and wall mount models with integral ice machine C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W 153mm 6 at top 153mm 6...

Page 6: ...rovided 220 V 60 Hz 6 5A E25CT400A W E50CT400A W 230 V 50 Hz 6 5A C25HT400A W C50HT400A W 220 V 60 Hz 6 5A E25HT400A W E50HT400A W 230 V 50 Hz 6 5A C25CR400A W C50CR400A W cord provided 220 V 60 Hz E2...

Page 7: ...g diagrams p 18 19 10 Remove front cover of base section by removing two screws at bottom corners of cover Allow cover to drop approximately 10mm 3 8 and pull forward Before you begin All dispensers m...

Page 8: ...ice machine operation 16 Sanitize ice machine according to instructions in ice machine manual Discard sanitized ice 17 Turn off ice machine bin signal switch 18 Remove dispenser hopper lid clean and s...

Page 9: ...ispenser 4 If any electric utilities or water line will be connected through rear of dispenser remove utility knock out Figs 4 5F from rear of dispenser and install supplied protective grommet 5 If po...

Page 10: ...ntly lay splash panel on counter Water line to solenoid valve can be disconnected from water inlet valve by pushing in on release ring at end of inlet fitting while pulling on tubing 13 Secure dispens...

Page 11: ...g unit so that hook on back of dispenser is captured by wall bracket support angle Fig 6 hook detail 6 Install four 1 4 20 screws through bottom of wall bracket into bottom of dispenser to secure disp...

Page 12: ...bracket bottom view wall bracket 648mm 89mm 3 5 35mm 121mm 89mm 3 5 292mm 10mm 3 8 fasteners 407mm 242mm 9 5 access opening wall stud utility cut out 25 5 16 4 75 11 5 1 375 C E25HR400A W C E50HR400A...

Page 13: ...ctor twist lock to bin signal plug on ice machine 8 Install appropriate plug on power cord and insert into wall socket 9 Turn on dispenser water supply and check for leaks Replace splash panel 10 If d...

Page 14: ...is secured under retainer on float reservoir bracket Fig 10 Step 2 Tighten transport tube clamp screw to secure ice transport tube 8 Connect plastic water supply line to fitting at top of float reser...

Page 15: ...220 V 60 Hz 230 V 50 Hz Dispensers 15 capillary tube 45 19mm 75 Hand bend cap tube end to approx 45 as shown Fig 11 Ice transport tube and bin thermostat capillary tube mounting units with top mounted...

Page 16: ...udes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the di...

Page 17: ...ated on left side of unit under top front cover 2 Clean lens and splash panel front using a soft cloth and mild non abrasive non chlorine based cleaner 3 Reactivate dispensing by pressing and releasin...

Page 18: ...dispense motor assembly use only a damp cloth to clean the storage bin Do not allow water to run through bottom of bin area 6 Remove grille and wash with Solution A Rinse thoroughly with clean water 7...

Page 19: ...ring diagrams How unit works lever models The dispense wheel motor is energized through the power and ice dispense switches The water solenoid valve is energized through the power and water dispense s...

Page 20: ...on zone Dispensing can be temporarily suspended for cleaning by depressing and releasing the clean switch located under the left side of the top front cover Depressing and releasing the button a secon...

Page 21: ...ispense switch faulty b Faulty water solenoid c Solenoid plugged by debris a Dispense switch contacts burned shut b Debris preventing valve from closing a Dispense switch contacts burned shut a Faulty...

Page 22: ...e ice or water Action Check LEDs on control board LED Status PWR CLN ICE WTR ON OFF ON ON OFF OFF Solution Troubleshoot appropriate lens sensor and replace if required see Lens sensor troubleshooting...

Page 23: ...tab of panel 5 Inspect lens and sensor assembly for foreign material and remove using non abrasive cleaner 6 Turn dispenser power on and test sensor by moving hands through activation area no closer t...

Page 24: ...t rear of wheel up and lift off motor drive shaft 5 After reinstalling wheel secure baffle loosely with thumbnuts but do not tighten 6 Place a 1 16 spacer against wheel and allow baffle to drop until...

Page 25: ...lied insulation to run of transport tube required for your site leaving approximately 51mm 2 of tube exposed at free end 8 Check that insulated tube runs continuously from ice machine to dispenser wit...

Page 26: ...ermostat locations C E25CR400A W C E50CR400A W C E25HR400A W C E25FB400A W C E50HR400A W C E50FB400A W rubber grommet capillary tube control box assembly hopper assembly ice deflector bracket assembly...

Page 27: ...502920 Strainer water faucet and ice machine models with integral ice machine Not shown 502685 Drain tube assembly Not shown 00112854 Drain line adapter Not shown 502924 Bulk head union water inlet No...

Page 28: ...230 V 50 Hz 01049139 11 Fitting inlet 1 4 tube x 1 8 MNPT straight 00991232 12 Fitting outlet 1 8 MPT x 3 8 comp 502246 13 Solenoid valve water 220 V 60 Hz 230 V 50 Hz 502926 14 Boot dispense switch...

Page 29: ...55 and 502262 220 V 60 Hz 230 V 50 Hz 502927 11 Bracket water solenoid and lever 502355 12 Fitting inlet 4mm 1 8 MPT x 7mm 1 4 comp 502246 13 Fitting outlet 4mm 1 8 MPT x 10mm 3 8 comp 502262 14 Solen...

Page 30: ...7 Bracket lever and water solenoid 01039635 8 Tube water station 502356 9 Fitting outlet 1 8 MPT x 3 8 comp 502246 10 Solenoid valve water 220 V 60 Hz 230 V 50 Hz 502926 11 Fitting inlet 1 4 tube x 1...

Page 31: ...Splash panel units with drain pan includes 2 of 502690 502695 Not shown Splash panel wall mount units w o drain pan 502715 8 Solenoid assembly water 220 V 60 Hz 230 V 50 Hz includes 502356 502246 502...

Page 32: ...e Description Part 1 Wheel motor 220 V 60 Hz 230 V 50 Hz 501699 2 Washer thrust 501026 Not shown Fan blade wheel motor 501607 3 Drive shaft includes threaded rod and nut 501619 4 Chain pitch 54 link 5...

Page 33: ...ounted ice machine 502698 10 Ice transport tube assembly units with top mounted ice machines 502697 11 Screws knurled 501613 12 Side panel RH 502721 13 Side panel LH 502720 14 Bracket ice machine hold...

Page 34: ...ater 502602 Not shown Tee drain line 502604 1 2 3 4 5 Chilled water components Reference Description Part Not shown Ice transport tube RIDE units 3m 10 ft 502522 Not shown Ice transport tube Satellite...

Page 35: ...25 50 Series 220 V 60 Hz 230 V 50 Hz Dispensers 35...

Page 36: ...ensorSAFE and Symphony are trademarks of Follett Corporation Follett and RIDE are registered trademarks of Follett Corporation registered in the US 801 Church Lane Easton PA 18040 USA Toll free 877 61...

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