The 3 year guarantee only covers products purchased on or after 1st February 2009. For all gas fires purchased the 3 year guarantee com-
mences from the date of purchase, provided that the following 3 terms and conditions are adhered to:
Registration is not required.
1. For any claim to be made within the 3 years from date of purchase you will be required to provide and supply us with your proof of pur-
chase.
2. Your gas fire must have been commissioned by a CORGI/Gas Safe* registered installer, evidence of which you must provide together with
the CORGI/Gas Safe* registration number.
3. Your appliance must have been serviced annually, irrespective of use, by a CORGI/Gas Safe* registered installer, evidence of which must be
provided, such as the receipt.
Please note all consumable items such as any ceramics including; coals, pebbles, the matrix, front strips, side cheeks, rear panels and tapered
rear panels are not covered by the 3 year guarantee.For all Electric fires purchased the 3 year guarantee commences from the date of pur-
chase, providing that you can supply the proof of purchase. This does not cover consumable items such as pebbles, coals or light bulbs.
Making a claim is easy.
If you wish to make a claim under our 3 year guarantee and all the terms and conditions for your product have been met then please submit
the following information for the attention of the 3G Service Department to the address below. Alternatively, you can email or fax.Please
note that this does not affect your statutory rights.
Focal Point Fires plc, 3G Service Department, Reid Street, Christchurch, Dorset, BH23 2BT.
Alternatively email: [email protected] or fax. 01202 499326.
Details required:
1. Name, full address including post code and contact telephone number.
2. Receipt of purchase or credit card statement.
3. Original installers CORGI/Gas Safe* registration number (gas fires only).
4. Annual service receipt for every 12 months (gas fires only).
*Gas Safe Register replaced CORGI as the gas registration body in Great Britain and the Isle of Man on 1st April 2009.
©
2013 Focal Point Fires plc.
12.0 INSTALLATION DETAILS
Installer GAS SAFE registration No :
Model :
Fire serial No. :
Name & contact details of installer :
Supplied by :
As our policy is one of continuous improvement and development , we hope therefore you will understand we must retain the right to amend details and/or specifications without prior notice.
5
GB IE
Date installed :
F8
60
09
4
13.0 SERVICE HISTORY
Date of service
Serviced by (name):
GAS SAFE No. :
Contact details of Engineer
14.0 GUARANTEE - TERMS AND CONDITIONS
