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116647-01H
34
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Gas leak.
See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement at top of page
1. Flame impingement on logs
2. Debris around burner air
mixer
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner flame holes blocked
4. Improper venting or exces-
sive blockage
5. Excessive amounts of em-
bers and pan material
REMEDY
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 23)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 23)
1.
Adjust the log set so that
the flame does not exces
-
sively impinge on it
2. Inspect the opening at the
base of the burner to see that
it is NOT packed with any type
of material
1. Properly locate logs (see log
placement section on page
26)
2. Clean out air holes at burn-
er inlets. Periodically repeat
as needed
3. Remove blockage
4. Have the vent system in-
spected, including the ter-
mination cap. Remove any
restrictions or obstruction
5. Clear excess embers until
a minimum gap of 1/2"
remains under the grate
OBSERVED PROBLEM
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Glass soots
Dark residue on logs or inside
of fireplace
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.