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115254-01C

29

TROUbLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice is clogged or 

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

1. Residues  from  manufac

-

turing processes and logs 

curing

1. Turning control knob to HI 

position when burners are 

cold

2. Air in gas line

3. Air passageways on heater 

blocked

4. Dirty  or  partially  clogged 

burner orifice(s)

1. When heated, vapors from 

furniture polish, wax, car

-

pet cleaners, etc. turn into 

white powder residue

1. Not  enough  combustion/

ventilation air

1. Battery  is  not  installed. 

Battery power is low

1. Metal  expanding  while 

heating  or  contracting 

while cooling

REMEDY

1. Clean burner (see 

Cleaning 

and Maintenance

, page 26) 

or replace burner orifice

2. Replace damaged burner

3. Replace gas regulator

1. Check  burner(s)  for  dirt 

and debris. If found, clean 

burner(s) (see 

Cleaning and 

Maintenance

, page 26)

2. Replace gas regulator

1. Problem will stop after a few 

hours of operation

1. Turn  control  knob  to  LO 

position and let warm up for 

a minute

2. Operate burners until air is 

removed  from  line.  Have 

gas  line  checked  by  local 

natural or propane/LP gas 

company

3. Observe minimum installa

-

tion clearances (see pages 

10 and 11)

4. Clean burners (see 

Clean-

ing  and  Maintenance

page 26) or replace burner 

orifice(s)

1. Turn  heater  off  when  us

-

ing  furniture  polish,  wax, 

carpet  cleaners  or  similar 

products

1. Refer to 

Air for Combustion 

and  Ventilation

  require

-

ments (page 7)

1. Replace  9-volt  batteries 

in  receiver  and  hand-held 

remote

1. This  is  normal  with  most 

heaters.  If  noise  is  exces

-

sive, contact qualified ser

-

vice person

OBSERVED PROBLEM

Burner backfiring during com

-

bustion

Yellow  flame  in  front  burner 

during burner combustion

Slight  smoke  or  odor  during 

initial operation

Heater  produces  a  whistling 

noise when burners are lit

White powder residue forming 

within burner box or on adja

-

cent walls or furniture

Moisture/condensation noticed 

on windows

Remote does not function (Re

-

mote-Ready Models Only)

Heater  produces  a  clicking/

ticking noise just after burners 

are lit or shut off

Summary of Contents for L32HN

Page 1: ...y damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to lig...

Page 2: ...for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer WARNING This product contains and or generates chemicals known to the state of California to cau...

Page 3: ...r flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can cause sooting Due to high temperatures the appliance should be located out oftrafficandaway...

Page 4: ...department 4 This fireplace shall not be installed in a bedroom or bathroom 5 Do not use this fireplace as a wood burn ing fireplace Use only the logs provided with the fireplace 6 Do not add extra lo...

Page 5: ...proved ANSI Z21 11 2 decorative type unvented room heaters Physical size limitations apply Refer to minimum firebox requirements supplied with log heater It requires no outside vent ing or chimney mak...

Page 6: ...nued Figure 2 Firebox Dimensions 36 and 42 Models 36 and 42 Models Note If only one dimension is shown the dimension is the same for both 36 and 42 models Firebox Top View Front View Right Side View O...

Page 7: ...on All spaces in homes fall into one of the three following ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space 3 Confined Space The information on page 7 through 9 will help...

Page 8: ...__ Btu Hr Vent free heater _ _______ Btu Hr Total _ _______ Btu Hr 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used 40 000 39 000 79 000 _ _______ Btu Hr maximu...

Page 9: ...Installation Or Remove Door into Adjoining Room Option 3 Ventilation Grills Into Adjoining Room Option 2 Ventilation Grills Into Adjoining Room Option 1 12 12 Outlet Air Ventilated Attic Outlet Air In...

Page 10: ...ld be installed on a metal or wood panel extending the full width and depth of the enclosure D Clearances from bottom of firebox to floor is 0 These fireboxes can be installed as freestand ing units a...

Page 11: ...the firebox in this manner 1 Frame in rough opening Firebox framing should be constructed of 2 x 4 lumber or heavier Use dimensions in Table 1 and rough opening layout in Figure 7a Adjust framing so...

Page 12: ...t allow noncombustible materials to cover any necessary openings like louvered slots WARNING Use only non combustible mortar or adhe siveswhenoverlappingthefront facing with noncombustible facing mate...

Page 13: ...Pipe Thread inlet connection to the pressure regulator WARNING A qualified ser vicepersonmustconnectheater to gas supply Follow all local codes CAUTION Never connect propane LP fireplace directly to t...

Page 14: ...Use pipe joint sealant that is resistant to liquid petroleum LP gas External Regulator with Vent Pointing Down Propane LP Supply Tank Figure 12 External Regulator with Vent Pointing Down Tee Cap Pipe...

Page 15: ...ize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 4 Check all jo...

Page 16: ...els V L32HN V L32LHN V L32HP and V L32LHP WARNING Failure to posi tion the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in pro...

Page 17: ...te prongs see Figure 20 2 Rest bottom of center log 2 behind metal posts on front burner see Figure 21 Make sure grooves in bottom of log fit over grate Bring log forward against metal posts INSTALLAT...

Page 18: ...re 24 2 Rest rear log in back corner sections of base assembly as shown in Figure 24 Make sure log is completely vertical and not leaning in toward burner where the flame will touch the log Base Assem...

Page 19: ...lace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you o...

Page 20: ...27 Control Knob and Ignitor Button Location Figure 28 Pilots Operation Continued Manually Controlled Models Ignitor Button Control Knob Thermocouple Ignitor Electrode Pilot Burner 9 To leave pilot lit...

Page 21: ...call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has...

Page 22: ...ob pressed in for 30 sec onds after lighting pilot After 30 seconds release control knob If control knob does not pop out when released contact a qualified service person or gas supplier for repairs N...

Page 23: ...er Lighting Instructions page 21 2 Press control knob and light pilot with match 3 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Now follow ste...

Page 24: ...the average room temperature reaches a range of 82 F 28 C to 92 F 33 C the hand held remote control will perform a safety override and shut the fireplace off This feature is not available in the MANU...

Page 25: ...ausing brief patches of orange flame If front burner flame pattern is incorrect as shown in Figure 38 turn heater off see To Turn Off Gas toAppli ance page 20 manually controlled models or page 23 rem...

Page 26: ...ng air passageways of heater clean Inspect these areas of heater before each use Have heater inspected yearly by a qualified service person Heater may need more frequent cleaning due to excessive lint...

Page 27: ...e LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut hol...

Page 28: ...ver tube REMEDY 1 Press in control knob fully 2 After ODS pilot lights keep control knob pressed in 30 seconds 3 Wait one minute for safety interlock system to reset Repeat ignition operation 4 Fully...

Page 29: ...will stop after a few hours of operation 1 Turn control knob to LO position and let warm up for a minute 2 Operate burners until air is removed from line Have gas line checked by local natural or pro...

Page 30: ...eak See Warning statement at top of page 2 Control valve or gas control defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top of page 1 Hand held remote c...

Page 31: ...Inlet Gas Pressure in of water Maximum 14 W C Minimum 11 W C For purpose of input adjustment V L36EP V L36LEP Rating Variable 21 000 33 000 Btu Hr Type Gas Propane LP Ignition Piezo Manifold Pressure...

Page 32: ...2 32 35 33 36 37 34 48 28 40 40 41 39 38 33 30 29 46 47 1 2 3 6 7 9 4 8 16 15 11 27 24 13 44 43 42 38 45 14 12 10 49 18 19 25 26 23 22 21 20 31 31 5 17 Parts Manual Models L32HN L32LHN L32HP L32LHP VL...

Page 33: ...onduit Left and Right Assembly 2 26 21171 21171 21171 21171 Gas Knock Out Cover 4 27 14123 14123 14123 14123 Strain Relief 1 28 102445 01 102445 01 102445 01 102445 01 Piezo Ignitor 1 29 14253 14253 1...

Page 34: ...ual Models L36EN L36LEN L36EP L36LEP VL36EN VL36LEN VL36EP and VL36LEP 27 45 47 37 35 32 36 41 41 29 1 29 2 41 29 30 34 33 31 41 39 46 34 40 44 1 2 3 4 8 11 12 13 14 20 23 24 22 19 21 18 17 15 50 49 1...

Page 35: ...02 109824 02 109824 02 Rear Burner Assembly 1 31 Grate Assembly 1 32 Base Pan 1 33 Saddle Bracket 2 34 M11084 38 M11084 38 M11084 38 M11084 38 Screw 4 35 101004 11 101004 11 101004 01 101004 01 Rear B...

Page 36: ...18 17 15 48 47 10 49 5 46 9 34 29 36 28 30 45 44 7 6 16 26 34 51 42 34 41 43 39 37 33 35 32 34 50 31 38 27 40 41 25 PARTS REMOTE READY Models L36ZNR L36LzNR L36ZPR L36LzPR L42znr l42lznr l42zpr l42lzp...

Page 37: ...2465 02 112465 02 112465 02 112465 02 Front Ramp Burner 1 32 113242 02 113242 02 113242 03 113242 03 Rear Ramp Burner 1 33 Grate Assembly 1 34 M11084 26 M11084 26 M11084 26 M11084 26 Screw 12 35 09991...

Page 38: ...03 Middle Log 1 4 110314 04 Rear Log 1 5 110314 05 Crossover Log 1 REFRACTORY PART NUMBERS FROM PAGE 35 KEY NO L36EN L36EP L36LEN L36LEP VL36EN VL36EP VL36LEN VL36LEP DESCRIPTION QTY 48 106658 02 1066...

Page 39: ...114984 04 114984 11 Rear Log 1 5 114984 05 114984 05 Left Control Cover Log 1 6 114984 06 114984 06 Right Control Cover Log 1 7 114984 07 114984 07 Ember Bed 1 1 4 2 3 5 6 7 REFRACTORY PART NUMBERS FR...

Page 40: ...t supply original replacement part s call FMI PRODUCTS LLC at 1 866 328 4537 Service Hints When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition heater will not prod...

Page 41: ...TROL KIT MLCR For remote ready models Allows the gas log heater to be turned on and off by using a hand held remote control Notice All accessories may not be available for all fireplace models Purchas...

Page 42: ...______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____...

Page 43: ...______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____...

Page 44: ...s product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic ma...

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