Fluid Management Customer Service 1
.
800
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462
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2466
38
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Accutinter
1600
Frequently
Asked
Questions
ColorPro
Troubleshooting
PROBLEM
FIRST
CHECK:
ACTION
General ColorPro related
…Make sure ColorPro is
installed.
…Try re-starting the machine
to see if that solves the
problem.
…Can you find the answer
in the Help section of
ColorPro?
…Make sure your computer
is properly connected.
Turn on the computer.
Does the ColorPro main
screen open up? If yes, then
ColorPro is installed.
Press the restart switch on
the front of the keyboard tray.
Look in
Help
for
instructions and
troubleshooting information.
Make sure the communication
cable connects the computer
to the dispenser.
If screen savers have been
installed recently, they may
conflict with ColorPro.
Uninstall the screen savers.
Restart the computer.
Press the on/off button of
the computer. Wait thirty
seconds and turn the
computer back on.
If none of these suggestions
work, call
Customer Service
.
A message in ColorPro
says, “
Communication
to dispenser has been
severed. Recheck
connections and try
again
.”
…Make sure the
communication cable is
connected between the
computer and the machine.
Exit ColorPro.
Shut down the computer.
Restart the computer. Press
the red button on the right
side of the computer. Wait
30 seconds and turn the
computer back on.
If you still receive the
message, call
Customer
Service
.
Summary of Contents for Accutinter 1600
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