10 Troubleshooting
FLUXUS F501
85
UMFLUXUS_F501V1-3EN, 2020-06-30
10
Troubleshooting
If any problem appears which cannot be solved with the help of this operating instruction, contact our sales office and give
a precise description of the problem. Specify the type, the serial number and the firmware version of the transmitter.
The display does not work at all or fails regularly
Check the contrast setting of the transmitter or enter the HotCode
555000
to set the display to medium contrast.
Make sure that the correct voltage is available at the terminals. The destined transmitter voltage is indicated on the nameplate
below the outer right terminal.
If the power supply is OK, the transducers or an internal component of the transmitter are defective. The transducers and
the transmitter have to be sent to FLEXIM for repair.
The message "SYSTEM ERROR" is displayed
Press key BRK to return to the main menu.
If this message is displayed repeatedly, write down the number displayed in the lower line. Track down the situations when
the error is displayed. Contact FLEXIM.
The transmitter does not react when key BRK is pressed during the measurement
The program code is activated. Press key C and enter the program code.
The backlight of the display does not work, but all other functions are available
The backlight is defective. This problem has no influence on other functions of the display. Send the transmitter to FLEXIM
for repair.
Date and time are wrong, the measured values are deleted when the transmitter is switched off
The data backup battery has to be replaced if the date and the time are reset or wrong or the measured values are deleted
after the transmitter has been switched off and on. Send the transmitter to FLEXIM.
An output does not work
Make sure that the outputs are configured correctly. Check the function of the output. If the output is defective, contact FLEXIM.
Warning!
Service works by unauthorized and unqualified personnel
This may result in personal or material damage or other dangerous situations.
→ Any work on the transmitter has to be carried out by authorized and qualified personnel.
Caution!
Safety and accident prevention regulations for electrical systems and equipment
Failure to observe these regulations may lead to death or severe injury.
→ Observe the safety and accident prevention regulations for electrical systems and equipment.
Warning!
Touching live parts
Electric shock or arc faults can led to severe injuries. The measuring equipment can be damaged.
→ Prior to any work on the transmitter (e.g., installation, dismounting, connection, start-up), the transmitter has
to be disconnected from the power supply. It is not sufficient to remove the internal fuse of the instrument,
see section 7.2.
Caution!
Touching hot or cold surfaces
This may result in injuries (e.g., thermal damages).
→ Observe the ambient conditions at the measuring point during installation. Wear the required personal
protective equipment. Observe the applicable rules.