Workhorse Chassis Assistance:
1-877-246-7731
Spartan Motor Chassis
Customer Assistance:
1-800-543-4277
Freightliner Chassis Assistance
1-800-385-4357
WARRANTY SERVICE
If you need warranty service or warranty
information, please see the booklets and other
documents included in your
Owner’s
Information Package.
If you have any
questions about the warranty or what it does or
does not cover, please contact Fleetwood RV
Owner Relations.
As a part of the predelivery inspection
procedure, the dealer is responsible for road
testing the motor home, noting and correcting
any steering problems and setting correct tire
pressures before delivery.
Fleetwood RV will not be responsible for front
end alignment after this predelivery inspection
has been performed.
For warranty service, you should return your
motor home to the selling dealer. If this is not
possible, you may contact any other authorized
Fleetwood RV motor home dealer. The
Fleetwood RV Owner Relations group can help
you find a dealer in your area.
If, for some reason, a problem is not handled to
your satisfaction:
1. Discuss any warranty-related problems
directly with the manager and/or owner of
the dealership, giving them an opportunity
to help the service department resolve the
matter for you.
2. If a problem arises that has not been
resolved to your satisfaction by your local
dealer, contact Fleetwood RV Owner
Relations.
3. We sincerely believe that your dealer and
the factory representative will be able to
solve any problem that might arise. If their
combined efforts are not satisfactory,
please send a letter describing the
circumstances to:
Fleetwood RV Owner Relations
P.O.Box 1007
Decatur, IN 46733
Please include the brand name and serial
number of your motor home. The serial
number is located on the identification tag
on the exterior of your motor home.
4. If you wish to call for assistance, please
use this toll-free telephone number.
Fleetwood RV Owner Relations
1-800-322-8216
There may be times when your motor home will
need repairs or parts while you are on the road.
If your motor home is repaired by a non-
authorized repair facility (non-Fleetwood RV
dealer), be sure to save receipts and especially
any parts that are replaced. These parts will
have to be returned to your dealer before you
can be reimbursed for their cost.
Always make a written list of the motor home
problems or the specific work you want done.
If you’ve had work done that is not on your
maintenance log, let the service advisor know.
If you have a long list of service items that need
attention and you need your motor home very
soon, discuss the situation with the service
advisor, listing the items in order of priority.
This will help the service department manage its
time and will help get you going as quickly as
possible. If required work is not covered under
the warranty, your dealer’s service department
can help you with getting the correct service.
The materials in your
Owner’s Information
Package
contain warranty information and
operating instructions on the various appliances
and components in your motor home. If you do
not have operating instructions for a particular
appliance or component, contact your dealer.
Warranty registration cards for these items
should be filled out and mailed as soon as
02-3
Warranty
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