Flashforge Waxjet 400, User Manual, Page: 52 / 108

10. Residues in valvetank
Problem Description:
There are residues in valvetank.
Troubleshooting steps:
10.1 Do not install materials;
10.2 please contact your local service provider.
11. Cannot insert material bottle
Problem Description:
Bottle shall not be inserted into the valvetank.
Troubleshooting steps:
11.1 Warm up the printer for 20 minutes;
11.2 Insert the material bottle, check whether the ink bottle is
fully inserted, and click the material bottle in place;
11.3 If the problem is not resolved, please contact your local
service provider.
12. Leaked material from material bottle
Problem Description:
The material leaked，when the material bottle was removed
from the printer.
Troubleshooting steps:
12.1 Before removing the material bottle, turn the cap
clockwise to close it;
12.2 Pull up the release wrench, and then pull up the material
bottle. Please note that pulling up the release wrench when
pulling out the material bottle may cause material to leak
from the material bottle;
12.3 If you find residual material at the bottom of the
valvetank, please contact your local service provider.
13. The ink bottle is inserted, but the printer does not
recognize the material bottle.
Problem Description:
The material bottle is inserted, but the material bottle is not
detected. The material identification label may be missing or
damaged.
Troubleshooting steps:
13.1 Confirm that the identification label above the handle of
the material bottle is complete;
13.2 Insert the other material bottles with the same material
type into the material socket;
If the printer detects the material bottle, there is a problem
with the RFID tag of the undetected material bottle. Please
replace the material bottle. If the new material bottle do not
detected, please contact your local service provider.
14. The noise of printer is loud
Problem Description:
The printer occasionally makes a loud, rapid "click" noise.
Troubleshooting steps:
This is normal. The material delivery system is supplying
materials throughout the printer.
15. No build plate detected
Problem Description:
The build plate is installed but not detected.
Troubleshooting steps:
15.1 Open the build chamber;
15.2 Remove the installed build plate and reinstall it. Make
sure that the build plate is flat in the printer.
If the problem is not resolved, please contact your local
service provider.
16. The printer emits an odor
Problem Description:
After printing for a period of time, the printed part material
will emit odor.
Troubleshooting steps:
16.1 Replace the PTFE filter of the printer;
16.2 Increase the ventilation frequency of the environment；
16.3 Move the printer to an area with better air circulation.
9. The printer is powered on and the user interface is
blank
Problem Description:
The printer is powered on, the user interface is blank, and
there is noise of fan and machine.
Troubleshooting steps:
9.1 Turn off the printer switch and wait for 30 seconds;
9.2 Unplug the power cord and wait 10 seconds;
9.3 Make sure the printer switch is off;
9.4 Plug in the power cord and wait 2 seconds.
9.5 Turn on the printer switch.
The touch screen should be powered on, and the printer will
start beeping for initialization in the next minute. The touch
screen should be ready and communicate with the printer in
about 2-3 minutes. If the problem is not resolved, please
contact your local service provider.
The touch screen should be powered on, and the printer will
start beeping for initialization in the next minute. The touch
screen should be ready and communicate with the printer in
about 2-3 minutes. If the problem is not resolved, please
contact your local service provider.
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