Flash Technology
Revision A - 2/13/2020
73
RMA POLICY
If any system or part(s) purchased from Flash Technology need to be returned for any reason (subject to the
warranty policy), please see the current RMA policy available online at:
To initiate an RMA, call the Flash Technology NOC to receive technical assistance (800-821-5825 Option 9, M-F, 7
a.m. to 7 p.m. CT).
Emailing a completed RMA request form to
can also start the process on sites not
requiring detailed troubleshooting. The form can be filled out online at:
http://flashtechnology.com/rma-request-form/
NOTE: An RMA number must be requested from Flash Technology prior to return of any product. No returned
product will be processed without an RMA number. Failure to follow the below procedure may result in additional
charges and delays. Any product received without an RMA number is subject to return back to the sender. All
RMA numbers are valid for 30 days.
