23
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Thermal fuse constantly "trips",
Child is switching between
Teach your child to stop the vehicle before switching
but the vehicle is not
DRIVE and REVERSE
direction.
overloaded nor the driving
without stopping
conditions too severe
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during
get warm during use.
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your battery does not make noise or swell slightly
concern. Some batteries do not
during charging, it does not mean that it is
make noise or swell while charging.
not accepting the charge.
Problems and Solutions Guide
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact Power Wheels
®
Consumer Relations, toll-free at 1-800-348-0751 between 8 AM and 6 PM (EST) Monday through Friday. Or, contact
your local Power Wheels
®
authorized service center. For the location nearest to you, please visit us on-line at
www.powerwheels.com or call 1-800-348-0751.
Hint: For faster service when calling Consumer Relations, completely charge the battery before calling and have the
following available by the phone:
• vehicle,
• vehicle model number (see sticker in battery compartment),
• vehicle production run number (see sticker in battery compartment),
• Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,
• an extra Power Wheels
®
thermal fuse is helpful.
Problem
Possible Cause
Solution
*One year limited warranty from the date of purchase on the Power Wheels
®
vehicle. Six month
limited warranty on the 6 volt battery.
For the original purchaser, this one year limited warranty covers the Power Wheels
®
ride-on vehicle (purchased from Power
Wheels
®
) against defects in materials and workmanship. The six month limited warranty applies only to the 6 volt battery
included by Power Wheels
®
with the original purchase of the vehicle.
This warranty covers normal use and does not cover the Power Wheels
®
vehicle or battery if damaged by unreasonable use,
neglect, accident, abuse, misuse, improper service or other causes not arising out of defects in materials or workmanship.
Evidence of any attempt at consumer repair will void this warranty. THIS WARRANTY DOES NOT COVER, AND IS
INTENDED TO EXCLUDE, ANY LIABILITY ON THE PART OF POWER WHEELS
®
, WHETHER UNDER THIS WARRANTY
OR IMPLIED BY LAW FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES FOR BREACH OF WARRANTY. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION SO THIS LIMITATION MAY NOT APPLY TO YOU.
Should you need service or assistance with your vehicle during the warranty period, do not return the vehicle to the store.
Power Wheels
®
has provided nationwide network of authorized service centers. For the location of the authorized service
center nearest you, please visit us on-line at www.powerwheels.com or call 1-800-348-0751. Power Wheels
®
is continually
expanding our Authorized Service Center Network. If there is not an authorized service center in your area, please call
Consumer Relations for information, 1-800-348-0751.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY
VARY FROM STATE TO STATE.
PLEASE SAVE YOUR ORIGINAL SALES RECEIPT.
Statement of Limited Warranty
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