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PROBLEMS AND SOLUTIONS GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle does not run
Undercharged battery
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working
There is no sure way to tell if your charger is working
unless you have a volt meter. If you suspect there
is a problem with your charger, contact your local
Power Wheels
®
authorized service center. They can
test your charger for you.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down
operation of the vehicle if the vehicle is overloaded or the
driving conditions too severe. Once a fuse has "tripped",
release the button on the handlebar and wait 25 seconds
before operating the vehicle again. To avoid repeated
automatic shutdowns, do not overload the vehicle by
exceeding the 40 lb maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or
run into fixed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact your local
Power Wheels
®
authorized service center.
Loose wires or loose connectors
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the motor connector and
that there are no loose wires around the motors.
Dead battery
If your battery is old or if you have not followed Battery
Care instructions, your battery may be dead. If you are
unsure whether or not the battery is dead, you can
have it tested at your local Power Wheels
®
authorized
service center.
Electrical switch damage
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose
dirt, sand or gravel. Contact your local Power Wheels
®
authorized service center for diagnosis and repair.
Motor damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
• Your Power Wheels
®
battery is a non-spillable sealed
lead-acid battery. It must be recycled or disposed of in
an environmentally sound manner.
• Do not dispose of a lead-acid battery in a fire. The
battery may explode or leak.
• Do not dispose of a lead-acid battery in your regular,
household trash. The incineration, landfilling or mixing
of sealed lead-acid batteries with household trash is
prohibited by law in most areas.
• Protect the environment by not disposing of this
product with household waste (2002/96/EC). Check
your local authority for recycling advice and facilities
(Europe only).
• Return an exhausted battery to a federal or state approved
lead-acid battery recycler, such as a Power Wheels
®
authorized service center or a local seller of
automotive batteries. For the authorized service
center location nearest to you, please visit us on-line
at
www.powerwheels.com
or call
1-800-348-0751
.
Contact your local waste management officials for
other information regarding the environmentally sound
collection, recycling and disposal of lead-acid
batteries. If you live in the State of Florida or the State
of Minnesota, it is prohibited by law for anyone to
throw away lead-acid batteries in the municipal
waste stream.
BATTERY DISPOSAL
BATTERY CARE
VEHICLE CARE
• Check all screws and their protective coverings
regularly and tighten as required. Check plastic parts
on a regular basis for cracks or broken pieces.
• During snowy or rainy weather, the vehicle should be
stored inside or under a protective cover.
• Avoid operating the vehicle in wet or snowy conditions,
and do not spray the vehicle with a hose. Water or
moisture in the motors or electrical switches can cause
them to corrode, and could cause switch or
motor failure.
• Avoid operating the vehicle on sand, loose dirt or
gravel. Sand, loose dirt or gravel in the motors or
electrical switches can cause them to jam, and could
cause switch or motor failure.
• The vehicle can be wiped down with a soft, dry cloth.
For a shiny fi nish, you can wipe plastic parts with
a non-wax furniture polish applied to a soft cloth.
Do not use automotive wax. Do not use soap and water
or spray the vehicle with a hose.
• To ensure your vehicle stays in good operating order,
we recommend you periodically have your vehicle
checked by a Power Wheels
®
authorized service center.
If a battery leak develops,
avoid contact with the
leaking acid and place the damaged battery in a plastic
bag. See next section for proper disposal.
If acid comes in contact with skin or eyes,
flush with
cool water for at least 15 minutes and call a physician.
If acid is internally ingested,
give water, milk of
magnesia or egg whites immediately. Never give emetics
or induce vomiting. Call a physician.
• Do not allow the battery to run down completely
before charging.
• Charge the battery before storing the vehicle, and at
least once per month, even if the vehicle has not
been used.
• Charge the battery after each use, regardless of how
long the vehicle was used.
• Leaving the battery in a discharged condition will
ruin it.
• Always remove an exhausted battery from the vehicle.
Battery leakage and corrosion can damage the vehicle.
• Do not store the battery in temperatures above 75° F or
below -10° F.
Bumper-to-Bumper* Limited Warranty
*One year limited warranty from the date
of purchase on the Power Wheels
®
vehicle.
Six month limited warranty on the
6 volt battery.
For the original purchaser, this one year limited warranty
covers the Power Wheels
®
ride-on vehicle (purchased
from Power Wheels
®
) against defects in materials and
workmanship. The six month limited warranty applies
only to the 6 volt battery included by Power Wheels
®
with the original purchase of the vehicle. This warranty
covers normal use and does not cover the
Power Wheels
®
vehicle or battery if damaged by
unreasonable use, neglect, accident, abuse, misuse,
improper service or other causes not arising out of
defects in materials or workmanship. Evidence of any
attempt at consumer repair will void this warranty.
THIS WARRANTY DOES NOT COVER, AND IS
INTENDED TO EXCLUDE, ANY LIABILITY ON THE
PART OF POWER WHEELS
®
, WHETHER UNDER THIS
WARRANTY OR IMPLIED BY LAW FOR ANY INDIRECT
OR CONSEQUENTIAL DAMAGES FOR BREACH OF
WARRANTY. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION SO THIS LIMITATION MAY
NOT APPLY TO YOU.
Should you need service or assistance with your vehicle
during the warranty period, do not return the vehicle to
the store. Power Wheels
®
has provided a nationwide
network of authorized service centers. If there is not an
authorized service center in your area, please visit us
on-line at
www.powerwheels.com
or call Consumer
Relations for information,
1-800-348-0751
.
This warranty gives you specific legal rights, and you
may also have other rights which may vary from state
to state.
PLEASE SAVE YOUR ORIGINAL SALES RECEIPT.
LIMITED WARRANTY
