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BEFORE YOU CALL FOR SERVICE
Please read the following pages before you call for service.
Your washer is capable of diagnosing its own problems. If your washer gives a musical
series of beeps every five seconds it is telling you that is has a problem which you can
solve using the checklist below.
Your washer sounds a musical series of beeps every 5 seconds and… possible solutions.
PROBLEM
DISPLAYED AS
WHAT TO DO
The washer
is not getting
any hot water.
‘Hot’ water
temperature
light flashing.
Hot water supply is not hot enough to maintain the
wash temperature you have selected.
Select a lower wash temperature.
Inlet hose filters may be blocked and should be
cleaned or replaced.
There may be a kink in the hose, undo the hose to
remove the kink, and reattach. Damaged hoses should
be replaced.
Ensure the hot tap has been turned on.
Check the inlet hoses are connected to the correct taps.
The washer
is not getting
any cold
water.
‘Cold’ water
temperature
light flashing.
Ensure cold tap has been turned on.
Inlet hose filters may be blocked and should be
cleaned or replaced.
There may be a kink in the hose, undo the hose to
remove the kink, and reattach. Damaged hoses should
be replaced.
Check the inlet hoses are connected to the correct taps.
Cold water temperature exceeds recommended limits
(refer to ‘Installation instructions’ page 7).
The flow rate of the supply water is too slow. Refer to
a registered plumber for advice.
The washer
is not getting
any water.
‘Hot’ and ‘Cold’
temperature
light flashing.
Ensure the taps have been turned on.
Inlet hose filters may be blocked and should be
cleaned or replaced.
There may be a kink in the hose, undo the hose to
remove the kink, and reattach. Damaged hoses should
be replaced.
The drain hose is too low or the drain hose is pushed
into the standpipe too far and the water is siphoning
out of the washer (refer to ‘Installation instructions’
page 6).
The flow rate of the supply water is too slow. Refer to
a registered plumber for advice.