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CUSTOMER CARE
Before you call for service or assistance...
Check the things you can do yourself. Go online to our website, fisherpaykel.com,
for Support and Product Help. and refer to your User guide to check:
1
Your product is correctly installed.
2
You are familiar with its normal operation.
3
You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
sections at the back of the book.
If after checking these points you still need assistance or parts, we recommend you
book a service through our website with your nearest Fisher & Paykel trained and
supported service technician, or call Customer Care for assistance.
In New Zealand if you need assistance…*
Visit us online or call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free:
0800 FP CARE or 0800 372 273
Website:
fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
who can carry out any service necessary on your appliance. Visit our website or call
our Customer Care Centre for a list of Fisher & Paykel trained and supported service
technicians in your area.
In Australia if you need assistance…*
Visit us online or call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free:
1300 650 590
Website:
fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798,
Cleveland QLD 4163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Go online to our website or
call our Customer Care Centre for a list of Fisher & Paykel trained and supported service
technicians in your area.
*If you call, write or contact us via our website please provide:
Your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
your request for assistance.
Product details can be found on the rear of the machine, and/or on the inside of the
door below the glass (when the door is open).
