31
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
contact your Fisher & Paykel trained and supported service technician.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Pressing ‘POWER’
does not turn
on the dryer
Fault with household
power supply.
Try plugging in and turning on
another electrical device at the
same socket.
Dryer does
not heat
Dryer set to ‘Air Dry’ cycle
(DE4560M model only).
Check what cycle the dryer is set to
(refer ‘Drying cycles’). Change to
preferred cycle.
The dryer has progressed
to ‘Cooling’.
Check the progress lights — is the
‘Cooling’ light illuminated? Refer to
‘Progress lights’ .
Pressing
does not start
the drying cycle
Dryer door not closed
properly.
Open and close the door. Check that
the lint filter is correctly in place and
not obstructing the door.
Is the dryer displaying a
user warning or fault code?
Refer to ‘Before you call for service’.
Lint filter needs to be
emptied.
Empty the lint filter and ensure it is
correctly in place.
Dryer is overloaded.
Remove some items from the dryer.
‘Delay Start’ function is set.
Refer to ‘Delay Start’ for more
information.
Keylock is ON.
To disable press for two seconds.
Dryer stops
working
mid-cycle
Power failure.
Press ‘POWER’
and restart the
desired cycle.
Dryer has been paused.
Press
to restart the cycle.
Dryer door is open.
Ensure the door is firmly shut.
Clothes getting
too hot or
damaged
Cycle selected not
appropriate for the load.
Ensure the cycle selected is
appropriate for items in the load.
Refer to ‘Drying cycles’.
Items removed from dryer
before the end of cycle cool
down had finished.
Removing items before cool down
may damage clothing if it is not
spread out and exposed to air to
cool once removed from the dryer.
Dryer is beeping
and displaying
unfamiliar light
patterns and/or
message on the
digital display
Dryer has a fault.
Try turning the dryer off and waiting
30 seconds before turning it back on.
Refer to ‘Before you call for service’.