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Solving operating problems
Dryer stops working mid cycle
Is there a fault code or user warning displayed on the digital display panel? Is the machine beeping?
Was there a power failure? If so, when power resumes, you will need to reselect your chosen
drying cycle and touch START/PAUSE to resume the cycle.
Has the dryer been paused?
Is the door open?
Drying is taking too long
Have you selected an appropriate cycle for the load?
What dryness level did you select?
Try selecting a lower/higher temperature.
Is the dryer overloaded for the cycle?
Try dividing the load in half and dry half at a time.
Is the lint filter blocked? Check this does not need to be cleaned.
If you have a gas dryer, is the gas turned on? Could your gas supply be at fault?
What environmental conditions are you using the dryer in? Hot, humid conditions may cause the
dryer to become less efficient and take longer to dry a load. High altitude will also affect your
dryers performance, including making your drying cycle longer.
How wet was the load when you put it in? It might require water being hand-wrung or machine-
spun out of the load before drying.
Is the airflow system free from obstruction?
Has the dryer been exhausted correctly? Is the exhaust duct distance too great?
Were items getting wrapped up inside other items? Separate items and dry items of similar
‘weight’ together.
Open items out when you place them in the dryer. Do not fold them up. Untangle items, eg pull
long sleeves out so they are not stuck on the inside of the garment.
Items got too hot or damaged
Did you select the appropriate cycle and options for the items?
Did you remove the items before the end of cycle cool down? This may damage clothing if items
are not spread out and exposed to air to cool once removed from the dryer.
