For further information, manuals and warranty requests visit
www.firstdegreefitness.com/support
Problem
Solution
The water tank appears cloudy or tank
water has changed colour.
Check to see that your unit has not been positioned in direct
sunlight as this can impact the water quality.
Your tank requires a water treatment every 12-24 months. To treat
the water, refer to the section in this manual called “Long-Term
Water Treatment” on page 19.
The rower belt is slipping off the belt/
bungee pulley.
It is likely your bungee is not under enough tension or the recoil is
not strong enough.
To fix this refer to our website
firstdegreefitness.zendesk.com
under Product FAQs.
The Bungee Cord is showing signs
of wear.
Check your bungee cord and rowing belt every 100 hours for
correct tension and signs of wear. Adjust/ tighten as required
If it requires changing refer to ‘Replacing the Bungee Shock Cord’
instructions on page [24].
If replacement parts are required, please contact a local service
representative or visit www.firstdegreefitness.com/support
The rower lifts slightly during use.
The Frame Tensioning Belt requires regularly checking, ensuring
the Frame Tensioning Blot is firmly tightened.
To prevent the rower lifting, the Lower rear frame leveller should be
5mm from the ground.
The computer screen is erratic and
illuminates, but does not register
when rowing.
It is possible that there is a loose connection. Check that the
computer lead is connected properly to the Rower. If connected
properly, check to ensure the sensor gap between the magnetic
ring is not too wide.
Contact your local distributor if this fails to address the problem.
The computer does not illuminate after
battery installation.
Re-install batteries in correct position and try again. If the LCD
screen fails to illuminate, try rotating the batteries slightly in the
computer. If this fails, contact your local distributor.
MAINTENANCE & TROUBLESHOOTING
To ensure maximum lifespan and optimal performance follow these steps:
1. Keep your rower in a dry, clean climate controlled environment at room temperature.
2. Only treat tank water with FDF genuine water tablets. Refer to ‘water treatment’ section on page 19.
3. Periodically clean your rower with disinfectant, applied using a lint free cloth.
4. Keep dust off the rower, especially the seat wheels and runners.
5. For information on how to service your machine visit
www.firstdegreefitness.com/support
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