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First Alert NVR1640, User Manual

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First Alert NVR1640 User Manual Download Page 95

Page  95

MOBILE APP

NOTE:

To obtain your Device Code, access your NVR system directly  using the 
mouse provided with the NVR. Right click, select Menu and  enter login info. 
Click Maintenance. Find the 9-digit code within the  Serial No. field highlighted 
above and write it below for future reference: 

SmartBridge High Definition Mobile App

First Alert offers both a Smartphone as well as Tablet optimized 
app for mobile access to your live video stream!  

This manual was accurate at the time it was completed. However, because 
of our ongoing effort to constantly improve our products, additional features 
and functions may have been added since that time and on-screen displays 
may change. We encourage you to visit our website at www.firstalert.com 
to check for the latest manuals (English and Spanish), firmware updates, 
downloads, other security camera products and announcements. 

ACCESSING YOUR DEVICE FROM THE APP

To control your NVR system from a tablet or smartphone, download 
the Smartbridge HD App and follow the steps below. 

1.  From the main dropdown menu   , click the Cloud and log into your 

Cloud Account. Click Add Device. Enter 9 digit Device Code from 
NVR. If you do not have a Cloud Account, register for one using a 
valid e-mail address. A four-digit code will be e-mailed to you within 
minutes which you will need to reference to complete registration.  

2.  Click back into Devices, and click on the 

Icon in the list. Hit Live View.

3.  Simple DDNS (on remote network). Click Devices. 

Click the   icon. In the Register Mode field, select 
simpleddns. Enter your NVR login information.

Summary of Contents for NVR1640

Page 1: ...USER MANUAL Network Video Recorder NVR1640 ...

Page 2: ...t was completed However because of our ongoing effort to constantly improve our products additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www firstalert com or www brkelectronics com to check for the latest manuals English and Spanish firmware updates downloads other security camera products and announc...

Page 3: ...ility Record playback mobile phone live view backup control remote access Supports up to 4TB SATA hard drive and can support up to 4 HDD s depending on model Supports smart phone live view High Definition 720P 1080P Viewing Modes Advanced motion detection activated recording 24 7 Scheduled Recording Network monitoring through internet access Supports USB or external DVD backup Hi speed backup upgr...

Page 4: ... or Television with HDMI or VGA inputs VGA cable If not using included HDMI cable Installation Software Manual USB Mouse Screws Mounting Parts 360 Camera IR Remote Control Quick Start Guide IR Bullet Camera Ethernet Cable HDMI Cable Power Cord for NVR Brackets SATA Cable NVR Device ...

Page 5: ...ce 2 Adjusts bracket hinge 180 and 3 Rotates camera body 360 to level image Step 1 Select the position for the camera and drill your hole for the cable Feed cable through mounting surface Mount bracket to surface Step 2 Aim camera at target and using Adjusting Points 1 and 2 in tandem position camera Tighten Ring and Thumb Screw Step 3 Rotate camera body using Adjusting Point 3 to the proper view ...

Page 6: ...figuring Parameters 31 Configuring Recording Capture Schedule 32 Configuring Motion Detection Recording and Capture 33 Manual Recording and Continuous Capture 35 Configuring Holiday Recording and Capture 35 Configuring Redundant Recording and Capture 36 Configuring HDD Group for Recording Capture 37 File Protection 38 6 Playback Playing Back Record Files 40 Auxiliary Functions of Playback 45 Pictu...

Page 7: ...11 Management and Maintenance Viewing Device Information 81 Viewing Camera Information 81 Viewing Record Information 81 Viewing Alarm Information 82 Viewing Network Information 82 Viewing HDD Information 83 Search Log Files 83 Export Log Files 84 Export Import IP Camera Information 85 Export Import Configuration Files 86 Upgrading by Local Backup Device 86 Upgrading by FTP 87 Restore Default Setti...

Page 8: ... one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that of the receiver Consult the dealer or an experienced radio or TV technician for help Notice Only peripherals complying with FCC class B limits may be attached to this equipment Operation wi...

Page 9: ...t the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance WARNING TO PREVENT FIRE OR ...

Page 10: ... mode Navigate between different fields and items and select setting parameters Playback mode Control playing speed with up and down buttons Forward or rewind recording by 30 seconds with left and right buttons Image Setting interface Adjust level bar of the image parameters with up and down buttons Live View mode Switch channels Enter Menu mode Confirm selection or select checkbox fields and ON O...

Page 11: ...ber 3 or the letters D E or F Use F2 to change tab pages PTZ Control mode zoom in Enter the number 4 or the letters G H or I Use ESC to exit and return to previous screen Enter the number 5 or the letters J K or L Use EDIT to delete characters before the cursor to check checkboxes and to select ON OFF Playback mode start stop record clipping Enter the number 6 or the letters M N or O Use PLAY for ...

Page 12: ...ch Up position is not terminated Down position is terminated with 120 Ω resistance 10 RS 485 Interface For connecting RS 485 devices Controller Port D D pin connects to Ta Tb pin of controller for cascading devices the first NVR s D D pin should be connected with the D D pin of the next NVR Alarm In For connecting alarm input Alarm Out For connecting alarm output 11 Ground Ground connection must b...

Page 13: ... panel 15 Reserved Reserved for future use 16 F1 Same as F1 button on front panel 17 PTZ Control Adjust iris focus and zoom of a PTZ camera 18 F2 Same as F2 button on front panel DEV ABC 1 2 3 4 5 6 7 8 0 9 DEF GHI JKL MNO PQRS TUV WXYZ EDIT A REC PLAY INFO MENU VOIP MON PREV PTZ ESC ENTER F1 F2 IRIS FOCUS ZOOM Troubleshooting Remote Control Make sure batteries are properly installed and that the ...

Page 14: ...r in Live View 2 Right Button Click to show menu in Live View Click to exit current menu to upper level menu 3 Scroll Wheel Scroll up in Live View to go to previous screen Scroll up in any menu to go to previous item Scoll down in Live View to go to next screen Scroll down in menu to go to next item A standard three button left right scroll wheel USB mouse can be used with this NVR To use a USB mo...

Page 15: ...tche between various formats numbers upper case letters ABC and lowercase letters abc Item Button Description 1 Alphanumeric Buttons Letters and Number Keys 2 Shift Caps Lock 3 Delete Backspace 4 Switch to number keypad 5 Space Bar 6 Direction Controls 7 Enter 8 Swtich to alphabet keypad 9 Switch to symbols keypad Virtual Keypad 1 Virtual Keypad 2 1 2 3 7 5 8 9 4 6 ...

Page 16: ...he Power indicator will display blue when the device starts 3 After startup the Power indicator should remain green The following screen will appear with the status of HDD The row of icons at the bottom of the screen shows the HDD status X means the HDD is not installed or cannot be detected Shutting Down There are two options for shutting down the NVR Standard Shutdown 1 Menu Shutdown 2 Shutdown ...

Page 17: ...ice starts box and then click Exit To login to the Setup Wizard enter the default admin password 12345 Check the New Admin Password box Enter and confirm a new password and then click Next to set the date and time Set the correct time zone Choose from the dropdown menu to set preferred date format Click on the calendar icon to set the current system date Click on the clock icon to set the current ...

Page 18: ...8 INITIAL SETUP Network Wizard Check mark Enable DHCP and choose Next HDD Management After the network has been configured the HDD needs to be initialized in order to activate the HD Click Init and then Next ...

Page 19: ...hrough the IP Camera interface To find an online IP camera click Search Select the IP camera and click Add Click Next to move to the next menu to configure the recording for the added IP camera Once an IP camera is added configure the recording settings and click Ok to complete the Setup Wizard ...

Page 20: ...E Fisheye cameras have five channels When connected to the NVR the first fisheye channel will be added automatically The four other channels can be added manually Adding and Connecting Cameras Before you start Connect network cameras via the PoE interfaces If there are three fisheye cameras connect them to any PoE interfaces 1 Click the button and select the adding method in the dropdown list 2 Ch...

Page 21: ...or alarm or exception information will appear at the lower left corner of the screen LIVE VIEW What is Live View The Live View setting displays the real time images from each camera When powered on the NVR automatically enters Live View mode Live View Icons The Live View icons show the status of the record and alarm for each channel The icons are located at the upper right portion of the screen Li...

Page 22: ...sly record motion detection record supported Output Mode Set output to Standard Bright Gentle or Vivid Add IP Camera Shortcut to IP Camera Management interface Playback Play current day s recorded videos Aux Main Output Switch Defines the main and auxiliary output interfaces Priority level for the main and aux output is HDMI VGA CVBS if HDMI is used VGA will be main output and if VGA is used CVBS ...

Page 23: ...switch to the next set of displays when viewing less than the maximum number of cameras in Live View Auto Switch Press ENTER Click Start Auto Switch to enable Click Stop Auto Switch to disable Playback Press PLAY Click Playback Enter Playback mode Main Aux Output Switch Press MAIN AUX button to switch between main and auxiliary output Click Aux Monitor to disable main output Menu Right click to en...

Page 24: ...udio Output Enables Disables audio output for selected video output Volume Adjust volume of Live View Playback and two way audio for selected output interface Event Output Designates the output to show event video Full Screen Monitoring Dwell Time Time in seconds to show alarm event screen NOTE Image settings menu allows you to customize parameteres like contrast brightness saturation hue Instant ...

Page 25: ...ent number 4 Repeat to save more presets If number of presets is more than 17 click and choose available numbers Setting PTZ Presets Patrols and Controls Channel Zero Encoding In order to decrease bandwidth without affecting the image quality channel zero encoding is supported to get a remote view of many channels in real time from web browser of CMS software Enter Live View Settings interface Men...

Page 26: ...ace Enable a position for a PTZ camera to point to when an event takes place Menu Camera PTZ More Settings 1 Check Call Preset 2 Choose preset number Calling Presets in Live View Mode 1 Click PTZ button 2 Choose camera from list 3 Double click Preset from list ...

Page 27: ...order key points select a key point and use the arrows Customizing Patrols Patrols allow a PTZ camera to move to different points for set durations before moving to the next point Key points correspond to presets Menu Camera PTZ More Settings 1 Select patrol number from dropdown 2 Click to add key point 3 Configure key point parameters The Key Point No determines order 4 Click OK ...

Page 28: ...rol number and click to call the patrol 2 Click to stop it Calling Patrols in Live View Mode Start moving PTZ camera according to pre defined patrol path in Live View mode by clicking the PTZ button in the PTZ Setting interface or by pressing the PTZ icon on the front panel 1 Choose Patrol on control bar 2 Double click patrol or select the patrol and click to call it PTZ Controls ...

Page 29: ...ing Patterns in PTZ Setting Interface Move PTZ camera according to predefined patterns in PTZ setting interface Menu Camera PTZ More Settings PTZ Controls 1 Choose pattern number 2 Click and use mouse to drag image or click directional buttons The movement of the PTZ camera is recorded as the pattern 3 Click to save 1 Choose pattern number 2 Click The PTZ moves according to the pattern 3 Click to ...

Page 30: ...n button on control panel Icon Description Icon Description Direction and auto cycle Zoom Focus Iris Speed of PTZ movement Zoom Focus Iris 3D Zoom Light On Off Previous item Wiper On Off Next item Image centralization Patrol Menu Pattern Start pattern patrol Preset Minimize window Stop patrol or pattern movement Exit PTZ Controls 1 Choose pattern number 2 Double click pattern or select pattern and...

Page 31: ...alled and initialized To set parameters for capture click Capture 1 Use the dropdown lists to set each parameter 2 Click Apply Setting Function Pre Record Time set to record before a scheduled event Post Record Time set to record after a scheduled time or event Expired Time The longest time for a record file to be kept in the HDD before deleting 0 will keep a file from being deleted Redundant Reco...

Page 32: ...e from the dropdown list NOTE To enable Motion Alarm M A motion or alarm M A Motion and alarm and VCA Video Content Analysis triggered recording and capture configure motion detection settings alarm input settings or VCA settings The VCA settings are only available to the smart IP cameras 5 Click Copy to copy settings to another day of the week 6 Click OK to save setting and return to upper level ...

Page 33: ...trigger recording full screen monitoring audio warning notification to surveillance center and more when enabled To enable Menu Camera Motion 1 Choose the camera 2 Check Enable Motion Detection 3 Drag and draw a box on area for motion detection using left mouse button or choose Full Screen to enable motion detection for the entire viewing area Click Clear to remove a motion detection area 4 Click ...

Page 34: ...ally Open or N C Normally Closed 3 Check Enable 4 Click Settings 5 Choose the alarm triggered recording channel 6 Click Apply to save the settings 7 Click OK to return to upper level menu Configuring Motion Detection Recording and Capture NOTE Alarm Inputs can be copied by clicking Copy and selecting the alarm input numbers RECORDING AND CAPTURE SETTINGS ...

Page 35: ...l is configured to the capture schedule Reboot will activate all changes To set continuous capture click Continuous Capture 1 Click Continuous Capture 2 Click status button to change to 3 Click to enable continuous capture Click to disable continuous capture Configuring Holiday Recording and Capture To configure recording and capture settings for holidays enter the Record Setting interface Menu Re...

Page 36: ... Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant There should be at least another HDD which is in Read Write status Before you start Storage mode in HDD Advanced Settings must be set to Group before the HDD Property can be set to Redundant Enter the Record Setting interface Menu Record Parameters 1 Select Record 2 Select Camera to configure from drop...

Page 37: ...y and select Yes to Reboot 3 Select General 4 Click to enter Editing interface 5 Configure HDD group Choose a group number Click Apply Click Yes in pop up window Click OK 6 Choose destination channels to save record files in HDD group Select Advanced Choose Group Number in dropdown list Check appropriate channels Click Apply NOTE After configuring HDD groups you can configure Recording and Capture...

Page 38: ... Menu Playback 1 Check the channel and double click to set calendar date 2 During playback click the button to lock current recording file NOTE In multi channel playback mode click the button to lock all recorded files related to playback channels 3 Click the button to open File Management interface 4 Click the Locked File tab 5 Click to lock file and to unlock file RECORDING AND CAPTURE SETTINGS ...

Page 39: ...ock and protect file NOTE When unlocking a previously locked file this message will appear Setting HDD Property to Read Only Enter the HDD Setting interface Menu HDD 1 Click to edit the preferred HDD NOTE To edit HDD property set the storage mode of the HDD to Group 2 Set HDD Property to Read only 3 Click OK NOTE Files can only be saved when HDD Property is set to R W NOTE NVR cannot record files ...

Page 40: ...use to click any point of the progress bar to locate special frames and drag the cursor to show thumbnails of the current time Indicates the start end time of the record Represents normal recording Represents event recording Button Operation Button Operation Button Operation Audio On Mute Digital Zoom Previous Day Adjust Volume Pause Reverse Play Single Frame Reverse Play Next Day Start Stop Clipp...

Page 41: ...ighted as contain recorded files NOTE Dates displayed as do not contain recorded files Playback by Event Search To play recorded files on one or more channels by a restricting event type enter the Playback interface Menu Playback Choose the Event on the left 1 Select the Event from dropdown list Alarm Input Motion or VCA 2 Edit the Start Time and End Time 3 Click Search 4 Play back the preferred f...

Page 42: ...terface Menu Playback and find the record to tag Click to add default tag Click to add customized tag and imput tag name NOTE Maximum 64 tags can be added to a single video file See table on page 34 for more details on Playback Controls To manage tags through the File Management interface 1 Click to enter the File Management interface 2 Click the Tag tab 3 Check edit and delete tags PLAYBACK ...

Page 43: ...art Playback Smart Playback allows the system to analyze video containing motion or VCA information mark it green and play it back at normal speed while video without motion plays at 16 times faster This makes it easy to work through uneventful data To use enter the Playback interface Menu Playback 1 Select Smart from the dropdown list 2 Select the camera and select date in calendar 3 Click the bu...

Page 44: ...r the Playback interface See table on page 34 for more details on Playback Controls NOTE If there is no record file at the time point of the log the message box No Result Found will pop up External File Playback To play record files from external devices enter the Playback interface Menu Playback PLAYBACK 1 Select External File in dropdown list 2 Select file and click to play back the file 3 Adjus...

Page 45: ... One click on one click on the Playback screen or Enter button represents reverse playback of one frame PLAYBACK Digital Zoom Enter the Digital Zoom interface by clicking on the playback control bar Use the mouse to draw a red rectangle to enlarge the image inside the rectangle up to 16 times its size Right click to exit Reverse Playback of Multi Channel To play multi channel record files in rever...

Page 46: ...yback interface Menu Playback Select the picture in the dropdown list Select channels and edit start end times Click Search Choose a picture you want to view and click You can click Back to return to search interface PLAYBACK Button Operation Play in Reverse Play Previous Picture Next Picture ...

Page 47: ...ort 3 Click Export to begin exporting NOTE If duration of record files on a specified channel exceed one day the following message will appear Max 24 hours are allowed for quick export NOTE Stay in Exporting interface until all files are exported 4 To check backup result choose the file in the Export interface and click NOTE The Player player exe will be exported automatically during record file e...

Page 48: ...k to play the record file if you want to check it NOTE The size of the currently selected files is displayed in the lower left corner NOTE If USB not recognized click Refresh reconnect device or check compatibility You can also reformat USB flash drives or USB HDDs via the device NOTE Stay in interface until Export finished message appears 4 To check backup result choose the file in the Export int...

Page 49: ...k it NOTE The size of the currently selected files is displayed in the lower left corner 3 Click Export NOTE If USB writer or SATA is not recognized click Refresh reconnect device or check compatibility NOTE Stay in interface until Export finished message appears 4 To check backup result choose the file in the Export interface and click NOTE The Player player exe will be exported automatically dur...

Page 50: ...k it NOTE The size of the currently selected files is displayed in the lower left corner 6 Click Export All to export all recording files or click Export to enter the Export interface NOTE Format the eSATA first when using it for the first time If the inserted eSATA HDD is not recognized click Refresh reconnect device or check compatibility You can also reformat SATA HDD via the device NOTE Stay i...

Page 51: ...le 4 Select record files to export and click Quick Export 5 Click Details to view more information 6 Click Export All to export all recording files or click Export to enter the Export interface NOTE If USB not recognized click Refresh reconnect device or check compatibility You can also reformat USB flash drives or USB HDDs via the device 7 Check backup result NOTE The Player player exe will be ex...

Page 52: ...TE A maximum of 30 clips can be selected per channel 4 Check files and click Export to start backup or click Export All to export all recording files NOTE If USB device is not recognized click Refresh reconnect device or check compatibility You can also format the USB flash drive or USB HDDs via the device NOTE Stay in interface until Export finished message appears 7 Check backup result NOTE The ...

Page 53: ...e Start Time and End Time 2 Click Search 3 Select pictures to back up 4 Click Export All to export all recording files or click Export to enter the Export interface 5 Check backup result Management of USB Flash Drives USB HDDs and eSATA HDDs Enter the Search Result interface Menu Export Normal 1 Set search condition and click Search NOTE At least one channel should be selected 2 Click Export All t...

Page 54: ... W Enter the Search Result interface Menu Export Normal 1 Set search condition and click Search NOTE At least one channel should be selected 3 Select files to back up 4 Click Export All to export all recording files or click Export to enter the Export interface NOTE At least one file should be selected Click Erase if files from a rewritable CD DVD need to be erased NOTE Rewritable CD DVD must be i...

Page 55: ... device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Setting Working Device Enter the Hot Spare Settings interface Menu Configuration Hot Spare 1 Set the Work Mode as Normal default 2 Check Enable 3 Enter IP address and admin password of hot spare device 4 Click Apply NOTE The camera connection will be disabled when the device works in hot spar...

Page 56: ...displays When offline the hot spare device will record the video of the IP Camera connected to the working device for backup The status of the hot spare device will display as Backing Up NOTE The record backing up can be functioned for 1 working device at a time When working device comes online the lost files will be restored by the record synchronization function and the working status of the hot...

Page 57: ...ty level 3 Click the button to set alarm response options 4 Click the Trigger Channel tab 5 Select one or more channels to start record capture or to monitor in full screen when motion alarm is triggered 6 Click Apply To set arming schedule of a channel 1 Select Arming Schedule 2 Choose one day of the week and time periods up to eight per day time periods cannot overlap 3 Click Apply To set alarm ...

Page 58: ...week and up to eight time periods 4 Click Apply NOTE Settings can be copied to other days by clicking Copy The Linkage Action tab can be used to set up alarm response actions of the alarm input To set PTZ linkage of the alarm input click on PTZ Linking Complete the settings and click OK NOTE Check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or patt...

Page 59: ...ecting Video Tampering Alarm Video tampering triggers an alarm when a lens is covered To configure a video tampering alarm enter the Video Tampering interface of Camera Management Menu Camera Video Tampering and select the channel to detect 1 Check Enable Video Tampering and drag sensitivity bar to adjust the sensitivity 2 With the mouse draw the area you want to detect video tampering 3 Click to ...

Page 60: ...s or captured images Hot Spare Exception Disconnected from working network device Event Hint Display Alarm response actions will activate when an alarm or exception occurs including Event Hint Display Full Screen Monitoring Audible Warning buzzer Notify Surveillance Center Trigger Alarm Output and Send Email To configure enter the Exception interface Menu Configuration Exceptions 1 Check Enable Ev...

Page 61: ...te alarm host when an event occurs The alarm host refers to the PC installed with Remote Client NOTE The alarm signal will be transmitted automatically at detection mode when the remote alarm host is configured Email Linkage Send an email with alarm information to a user or users when an alarm is detected Trigger Alarm Output To configure enter the Alarm Output interface Menu Configuration Alarm A...

Page 62: ...E Setting To configure the Point to Point Protocol over Ethernet PPPoE setting enter the Network Settings interface Menu Configuration Network PPPoE 1 Check Enable PPPO 2 Enter user name and password and click Apply NOTE The User ID and password should be assigned by your ISP 3 Reboot system to enable changes ALARM SETTINGS Setting Alarm Response Actions To manually trigger or clear an alarm outpu...

Page 63: ...ime Interval NTP Server and NTP Port 3 Click Apply Time interval between the two synchronizing actions with NTP server can be set from 1 to 10080 minutes default is 60 minutes IP address of NTP server DDNS Type Instructions IPServer Enter Server Address for IPServer DynDNS Enter Server Address Enter domain obtained from DynDNS website in NVR Domain Name field Enter User Name and Password registere...

Page 64: ...Video Surveillance Software is installed Alarm Host Port must be the same as the alarm monitoring port configured in the software When adding a device Network Video Surveillance Software the multicast address must be the same as the NVR s multicast IP Configuring Multicast Configure the Multicast to realize Live View for more than 128 connections through the network To configure enter the Network ...

Page 65: ... configured through the web browser To configure 1 Open browser and input IP address of device 2 Input user name and password 3 Click Login 4 Enter HTTPS Settings interface Configuration Remote Configuration Network Settings HTTPS 5 Create a self signed certificate or authorizated certificate To create the self signed certificate 1 Click Create 2 Complete the fields 3 Click OK To create the author...

Page 66: ...eway and the Preferred DNS server 2 Click Apply 3 Click on Email 4 Configure the settings according to the diagram list below 5 Click Apply Enable Server Authentication Optional User name user account of sender s Email for SMTP server authentification Password password of sender s Email for SMTP server authentification SMTP Server IP address or host name SMTP Port No The default TCP IP port used i...

Page 67: ...interface Menu Configuration Network 1 Select NAT tab 2 Check Enable UPnP 3 Select Mapping Type NOTE For Auto Mapping simply choose Auto in the Mapping Type dropdown list and click Apply If Auto is selected the Port Mapping items are read only and the external ports will be set by the router automatically NOTE For Manual mapping choose Manual in the Mapping Type dropdown list Click the button to a...

Page 68: ...E This function affects local menu operation Disable this function after completing remote downloading To configure enter the Network Settings interface Menu Configuration Network More Settings 1 Check box and click OK 2 Then click Apply Virtual Host Settings NOTE This function can only be configured through the web browser Enter the Advanced settings interface Configuration Remote Configuration N...

Page 69: ...emote Configuration Network Settings Advanced 1 Check Enable Telnet 2 Click Save 3 Open the Command Prompt window on the PC and input telnet IP Address to connect with the NVR Configuring Network Detection Testing Network Delay and Packet Loss Enter the Network Traffic interface Menu Maintenance Net Detect Network Detection 1 Enter Destination Address 2 Click Test NOTE Clicking Test will display o...

Page 70: ...ick Export 4 After export is complete click OK NOTE Up to 1M data can be exported each time NETWORK SETTING Checking Network Status To check network status and quick set the network parameteres enter the Network Detection page Menu Maintenance Net Detect Network Detection 1 Click Status NOTE If the network is normal the following message will appear Checking Network Statistics To obtain real time ...

Page 71: ...hen the NVR starts Click Yes to immediately initialize The HDD can also be initialized through the HDD Information interface Menu HDD General 1 Select the HDD 2 Click Init 3 Click OK Once initialized this menu will appear with the status Normal Before you continue All data on an HDD will be deleted once it has been initialized ...

Page 72: ...r the directory in the NetHDD Directory field d Click OK to add the configured NAS disk NOTE Up to 8 NAS disks can be added Add IP SAN 1 Enter the NetHDD IP address in the text field 2 Click Search to find available IP SAN disks 3 Select from the list 4 Click OK to add the selected IP SAN disk NOTE Up to 1 IP SAN disk can be added After having successfully added the NAS or IP SAN disk return to th...

Page 73: ...ecord Capture enter the HDD Information interface Menu HDD General 3 Edit the property of the selected eSATA or initialize it is required NOTE Two storage modes can be configured for the eSATA when it is used for Record Capture Managing HDD Group Setting HDD Groups Multiples HDDs can be managed in groups To record video from specified channels onto a particular HDD group Enter the Storage Mode int...

Page 74: ... the Local HDD Settings interface 2 Set the HDD property to either R W Read Only or Redundancy 3 Click Apply and then the OK button NOTE Read only to prevent recorded files from being overwritten when the HDD becomes full in overwrite recording mode NOTE Redundancy allows video to be recorded both onto the redundancy HDD and the read write HDD simultaneously to ensure high security and reliability...

Page 75: ...er the reboot return to this screen and select a camera 3 Enter the storage capacity NOTE Settings can be copied to other cameras if needed by clicking Copy Select the camera to apply the settings to and click OK NOTE You can also click the checkbox of IP Camera to select all cameras 4 In the next screen click Apply NOTE A quota setting of 0 means that all cameras will use the total capacity of HD...

Page 76: ...xport and click OK NOTE Capacity of the destination disk should match the clone source disk 4 Check the box of the HDD to be cloned in the Clone Source list 5 Click the Clone button and a message box pops up 6 Click Yes NOTE If it is not click Set choose Export and click OK HDD MANAGEMENT If the S M A R T detection result declares the HDD is abnormal you can choose to clone all the data on the HDD...

Page 77: ...ated information of the S M A R T is shown on the interface Choose self test types as Short Test Expanded Test or the Conveyance Test Click Star to start the S M A R T self evaluation NOTE If you want to use the HDD even when the S M A R T checking is failed you can check the checkbox of the Continue to use the disk when evaluation is failed item To detect the HDD with the Bad Sector Detection 1 S...

Page 78: ...configure the HDD through the Exception interface Menu Configuration Exceptions 1 Choose HDD Error as the Exception Type and then check the box for the desired alarm type NOTE When the Trigger Alarm Output is selected the Alarm Output can also be detected 2 Click Apply HDD MANAGEMENT ...

Page 79: ...guring Privacy Mask To prevent certain surveillance areas from being viewed by the Operator or recorded configure a four sided privacy mask Enter the Privacy Mask Settings interface Menu Camera Privacy Mask Make appropriate changes and click Apply 1 Select camera to set mask 2 Check box to enable mask 3 Select camera to set mask NOTE Left click and hold mouse to drag and draw mask zone on window N...

Page 80: ...ERA SETTINGS Configuring Video Parameters Enter the Image Settings interface Menu Camera Image Make appropriate changes and click Apply Select camera to configure NOTE Use the arrows to change each parameter value ...

Page 81: ...System Information interface Menu Maintenance System Info Device Info Viewing Camera Information Enter the System Information interface Menu Maintenance System Info Camera Viewing Record Information Enter the System Information interface Menu Maintenance System Info Record ...

Page 82: ... AND MAINTENANCE Viewing Alarm Information Enter the System Information interface Menu Maintenance System Info Alarm Enter the System Information interface Menu Maintenance System Info Network Viewing Network Information ...

Page 83: ...n interface Menu Maintenance System Info HDD Search Log Files Operation alarm exception and NVR information stored in log files can be viewed or exported at any time Enter the Log Search interface Menu Maintenance Log Information Log Search 1 Set conditions for log search 2 Click Search ...

Page 84: ...Log Information Log Export Select the backup device and click Export NOTE Exports are named by time Connecting Backup Device NVR Make sure the backup device is connected to the NVR before attempting a log export 1 Create a new folder in backup device 2 Formate backup device before log export MANAGEMENT AND MAINTENANCE NOTE Please connect the backup device to NVR before operating log export NOTE Th...

Page 85: ...port Export Import IP Camera Information To export IP camera information to an Excel file or local device for backup enter the Camera Management interface Menu Camera IP Camera Import Export and click Export To import a file select the file from the backup device and click Import NOTE NVR must be rebooted after an import MANAGEMENT AND MAINTENANCE ...

Page 86: ...ackup device and click Import NOTE NVR must be rebooted after an import and will reboot automatically after import completes Upgrading by Local Backup Device Enter the Upgrade interface Menu Maintenance Upgrade Local Upgrade Select the update file and click Upgrade NOTE NVR must be rebooted after upgrade to activate new firmware Before you start Connect NVR to local backup device where firmware fi...

Page 87: ...nd NVR to same Local Area Network before starting Run the third party software on the PC and copy firmware into the root directory of FTP Restore Default Settings Enter the Default interface Menu Maintenance Default Click OK NOTE All NVR parameters will revert to the default settings excluding the network parameters IP address subnet mask gateway MTU NIC working mode default route and server port ...

Page 88: ...l Configure settings and click Apply Setting Function Language The default languate is English CVBS Output Standard Set CVBS output standard to NTSC or PAL which must be the same with video input standard VGA Resolution VGA output resolution must be the same with monitor screen resolution HDMI Resolution HDMI output resolution must be the same with monitor screen resolution Time Zone Date Format S...

Page 89: ...ature can be enabled through the DDNS interface Configuration Network DDNS 1 Check the box to enable 2 Define a six letter all uppercase custom verification code 3 Click on Device Management to install and open a PC ADDITIONAL INFORMATION NOTE You can check the checkbox before the Auto DST Adjustment Item or you can manually check the Enable DST checkbox and then choose the date of the DST period ...

Page 90: ...ck Add New Device Type 2 Select Device on Cloud and click Register 3 Complete fields and click Register NOTE Clicking the Get Email Code will trigger an email with the code needed to register ADDITIONAL INFORMATION ...

Page 91: ...nu Configuration General More Settings Once configured click Apply ADDITIONAL INFORMATION Setting Function Device Name Edit the name of NVR Device No Edit serial number of NVR The Device No can be set in the range of 1 255 Default is 255 CVBS Output Brightness Adjust the video output brightness Auto Logout Set timeout for menu inactivity Enable HDMI VGA Simultaneous Output By default the video out...

Page 92: ...k Apply and then click OK Level options include Guest or Operator By default Operator can use two way audio in remote configuration and has all operating permission in camera configuration By default Guest only has permission for local remote playback in camera configuration The MAC address of the remote PC that logs into the NVR If configured and enabled it only allows the remote user with this M...

Page 93: ...e button control signal Two Way Audio to realize two way radio between remote client and NVR Remote Alarm Control to remotely arm and control alarm output Remote Advanced Operation to remotely initialize HDD and set HDD properties upgrade system firmware and clear I O alarm output Remote Shutdown Reboot to remotely shutdown or reboot NVR Camera Configuration Remote Live View to remotely view live ...

Page 94: ...ting Admin NOTE The admin user can also be edited NOTE Operator and Guest You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the password and input the correct old password and the new one in the text field of Password and Confirm NOTE Admin You are only allowed to edit password and MAC address...

Page 95: ...We encourage you to visit our website at www firstalert com to check for the latest manuals English and Spanish firmware updates downloads other security camera products and announcements ACCESSING YOUR DEVICE FROM THE APP To control your NVR system from a tablet or smartphone download the Smartbridge HD App and follow the steps below 1 From the main dropdown menu click the Cloud and log into your...

Page 96: ...orkstation Any electrostatic energy coming in contact with the hard disk or NVR can damage it permanently Hard Drive Format NOTE A new hard drive must be formatted after installation Format per instructions in the HDD MANAGEMENT section of this manual Hard Drive Connected to Circuit Board Hard Drive Remove Install Screws from Below CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK UNPLUG ALL POWER SOUR...

Page 97: ...ayback 16 ch Hard disk SATA 4 SATA interfaces for 2 HDDs 1 DVD R W default or 4HDDs eSATA 1 eSATA interface Capacity Up to 4TB capacity for each HDD External Interface Network interface 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface 16 independent 100 Mbps PoE network interfaces Serial interface 1 RS 232 interface for parameters configuration maintenance transparent channel 1 RS 485 int...

Page 98: ...there no audio sound when monitoring Answer Check sound box or speaker functions Also check possible short circuit Audio source may be connected to the video channel You can click to full screen to check The hardware of NVR is defective Cameras are not audio capable Speakers need to have an amplifier Channel being monitored is not connected to an audio camera Volume regulate is turned down Questio...

Page 99: ...not connected or is not firmly connected to the system Firmly connect the mouse cable to the USB Mouse port not the USB Data port on the front panel System needs to be reset Power off the system Turn power switch off position on back of unit Firmly connect a USB mouse to the USB Mouse port on the front panel of the system Power on the system Turn power switch to on position on back of unit There i...

Page 100: ...on the users system as a result of installing the software provided This warranty is in lieu of other warranties expressed or implied and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product In no event shall BRK be liable for any special or consequential damages arising from the use of the product or...

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Page 104: ...rands Inc A Jarden Corporation Company NYSE JAH 3901 Liberty Street Road Aurora IL 60504 8122 Phone 630 851 7330 Tech Services 800 323 9005 www firstalert com www brkelectronics com NVR1640 360H M08 0525 000 01 15 ...

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