Operation
17
©Travis Industries
10/2/2019 - 1516
36 Elite Owner’s
Troubleshooting
Problem
Possible Cause
Smoke Enters Room During
Start-Up
•
Cold Air Blockage - burn a piece of newspaper to
establish a draft.
•
By-pass is Closed - Open the by-pass by pulling the
ring above the door all the way out.
•
Close the doors - if the flame is not getting enough air,
first make sure the air control is open (all the way left).
If additional air is needed, a small crack in the door is
all that is needed.
Kindling Does Not Start -
Fire Smolders
•
Cold Air Blockage - burn a piece of newspaper to
establish a draft.
•
Not enough starter paper - use additional newspaper if
necessary.
•
By-pass is Closed - Open the by-pass by pulling the
ring above the door all the way out.
•
Not enough air - first make sure the air control is open
(all the way left). If additional air is needed, a small
crack in the door is all that is needed.
Smoke Enters Room While
Re-Loading
•
By-Pass not Opened - Open the by-pass (the ring
above the doors) using gloves or a tool before opening
the door.
•
Insufficient Draft - Chimney height and outside
conditions can negatively affect draft. In these cases a
small amount of smoke may enter the home. Adding
more pipe or a draft-inducing cap may help.
Fireplace Does Not Burn Hot
Enough
•
Wood is Wet - see the section "Selecting Wood" on
page 12 for details on wood.
•
Insufficient Draft - Chimney height and outside
conditions can negatively affect draft. In these cases
the fire may burn slowly. Adding more pipe or a draft-
inducing cap may help.
•
Air Control is Not Wide Open - Make sure the air
control is all the way to the left. Slide the control back
and forth rapidly to insure the control is not stuck.
Blower Does Not Run
•
Fireplace is Not Up to Temperature - This is normal.
The blower will come on when the fireplace is hot -
usually 15 to 30 minutes.
•
Electricity is Cut to the Blower - Check the household
breaker or fuse to make sure it is operable.
Faceplate is Cold
•
This is Normal - The air leading into the firebox comes
from the exterior. In some cases this air comes into
the firebox and exits up the chimney. This will not
damage the fireplace nor cool the home much.
Fireplace Does Not Burn
Overnight
•
The doors are not sealing - See the section "Check the
Door Seal, Adjust if Necessary" on page 16 for details.