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TROUBLESHOOTING GUIDE

Fire sparks but pilot does not light

No gas to fire - check isolators are open. 
Pipe work blockage or kink - rectify.  
Air not fully purged - re-purge supply or wait longer.  
Spark earthing to metal work - check gap is correct.  
Blocked pilot - check and replace where necessary.

Pilot lights but then goes out

Severe restriction in gas supply - clear obstruction.  
Faulty thermocouple - replace pilot unit.  
Blocked pilot - replace. 
Blocked lint gauze - clean. 
Hold control knob in for longer. 
Check the control knob does not foul on the data plate.
If the pilot will not stay lit there is a problem with dirt, the
gas supply, or the thermocouple is in need of 
replacement. Modifications are dangerous and can have a 
serious unseen effect on safety.

NEVER MODIFY OR BEND THE THERMOCOUPLE TO 
MAKE THE PILOT STAY ALIGHT

.

Fire does not spark at pilot

Electrode lead detached - refit.  
Spark gap too large or small - reset correctly.  
Faulty piezo unit - replace gas valve.  
Debris shorting out electrode - clean.  
Spark shorting to metalwork under tray
- realign electrode lead.

Fire runs for a time and then cuts off

Check pilot has extinguished. 
Ensure room sizing and ventilation are adequate
(See Section 3.1and 4.1)
Loose or faulty thermocouple - rectify. 
Blocked pilot - replace. 
Dirt or lint in pilot aeration hole or on the lint gauze - 
clean thoroughly. 
If the pilot will not stay lit there is a problem with dirt, the
gas supply,or the thermocouple needs replacement. 
Modifications are dangerous and can have a serious unseen
effect on safety.

NEVER MODIFY OR BEND THE THERMOCOUPLE TO 
MAKE THE PILOT STAY ALIGHT

.

Pilot flame shrinks when 

Poor gas flow to fire - check pressure with 

fire is on high

fire on high.  

If pressure is low - remove any restriction in
pipework or valve.  
Check all isolators are adequately sized and fully open. 
Check meter pressure is adequate. 
If the pilot will not stay lit there is a problem with dirt, the
gas supply, or the thermocouple needs replacement. 
Modifications are dangerous and can have a serious 
unseen effect on safety.

NEVER MODIFY OR BEND THE THERMOCOUPLE TO 
MAKE THE PILOT STAY ALIGHT

.

Fire smells when first lit or in use

Newness smell from brand new appliance. (See 
Preliminary Notes section) 
Leakage occurring - Carry out leakage test and 
rectify any problems.  
Low temperature sealants or combustible materials used 
in incorrect positions.

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14.0

Summary of Contents for P30G FXL01

Page 1: ...EL LE ES SS S I IN NS SE ET T M MO OD DE EL L P P3 30 0G G I IN NS ST TA AL LL LA AT TI IO ON N A AN ND D U US SE ER R I IN NS ST TR RU UC CT TI IO ON NS S All instructions must be handed to user for...

Page 2: ...FXL01...

Page 3: ...installed in a living room This volume may include adjacent spaces but these spaces must not be separated by a door In order to convert from cubic feet ft3 to cubic metres m3 divide the room volume i...

Page 4: ...vre is also required To reduce the possibility of draughts entering the room via the air vent we recommend the use of Black Hole or Vortex type vents featuring internal baffles It should be noted that...

Page 5: ...con structed clearances and insulation must be as for a timber constructed wall 2 Insertion into a purpose made opening in the inner leaf of a cavity wall or a disused conven tional fireplace opening...

Page 6: ...h this appliance must be adequately sealed to the wall and floor to prevent excess draughts from around the back of the fire The temperature rating of any surround used must be 150 C minimum A combust...

Page 7: ...Ensure that the gas supply is isolated before commencing installation of the appli ance The fireplace opening and environment must be in compliance with specifications laid down in the appropriate se...

Page 8: ...l of a property and is achieved by using either a surround with extended rebate or a false chimney breast of minimum 90mm internal depth A false chimney breast should be installed taking into account...

Page 9: ...possible centrally under a block joint Clear out the block work in the area and insert the lintel by saw or stitch drill and chisel Do not dry bed the lintel always bed on mortar and securely slate pi...

Page 10: ...ment IGE UP 7 Special attention must be paid to the location of studwork frames of the inner leaf and the appli ance positioned accordingly Wires and pipes that run within the wall must also be taken...

Page 11: ...loss from the room when the fire is off GAS SUPPLY When the opening is ready for installation of the fire the gas supply can be routed via knockout holes Examples are shown in the diagram in section 6...

Page 12: ...ing a suitable spanner to pull the appliance back into position to allow an even pull around the fireplace opening Visually inspect and repeat if necessary to achieve a good fit Note Surplus cable MUS...

Page 13: ...supplied with this appliance The firefront shown in these instructions may differ form the one supplied with the appliance Fit the convector hood to the firebox by engaging the two mounting hooks into...

Page 14: ...nce must not be commissioned and the manufacturer should be contacted for guidance BRIEFING THE CUSTOMER All instructions must be handed to the user for safekeeping Show the customer how to light and...

Page 15: ...n serviceable item If this needs replacement remove the two M5 securing screws and remove the complete valve Replacement must be done using original manufacturers parts Re assembly in the reverse of r...

Page 16: ...atalytic converter remove the hood and front fret then the glass panel The cat alytic converter retaining clamp is secured with 4 nuts and slip proof washers located on the inside of the firebox at th...

Page 17: ...then cuts off Check pilot has extinguished Ensure room sizing and ventilation are adequate See Section 3 1and 4 1 Loose or faulty thermocouple rectify Blocked pilot replace Dirt or lint in pilot aera...

Page 18: ...oncerned The manufacturer of this appliance considers all surfaces as working surfaces with the exception of the control knob control panel and ash pan cover This appliance is intended as a secondary...

Page 19: ...toring system ODS system The requirements of other appliances operating in the space or room must be taken into con sideration when assessing ventilation requirements this will have been carried out b...

Page 20: ...embly The hood should be lifted and pulled outwards Next remove the door by removing the 2 screws and disengaging the 2 lugs at the bottom The glass can be cleaned using a proprietory hob cleaner Test...

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