If
your
router/firewall
needs
OUTBOUND
filtering
rules,
set
the
following
rules
to
allow
Fingbox
to
reach
the
Fing
services:
OUTBOUND
-
tcp/80
-
to
ANY
Internet
address
OUTBOUND
-
tcp/443
-
to
ANY
Internet
address
OUTBOUND
-
tcp/4443
-
to
ANY
Internet
address
OUTBOUND
-
tcp/5671
-
to
ANY
Internet
address
OUTBOUND
-
tcp/3001
-
to
ANY
Internet
address
OUTBOUND
-
tcp/3002
-
to
ANY
Internet
address
OUTBOUND
-
tcp/3003
-
to
ANY
Internet
address
When
I
try
to
activate,
I
get
an
“Authentication
Error”
SOLUTION
-
delete
the
network
from
the
Fing
list
a. Launch
the
Fing
app
b. At
the
bottom
of
the
screen,
tap
on
“My
Networks”.
c. On
the
list,
find
the
network
that
you’re
currently
connected
to
and
then
delete
it
with
a
swipe-left
gesture.
d. At
the
bottom
of
the
screen,
tap
on
“Fingbox”.
e. At
the
top-right
corner,
tap
on
the
(+)
button
to
search
for
the
Fingbox.
f. Follow
the
on-screen
instructions.
When
I
try
to
activate,
the
app
says
it
cannot
find
any
Fingbox
Make
sure
your
mobile
phone
(where
you’re
running
the
Fing
app)
is
connected
to
a
WiFi
network
that
can
reach
the
Fingbox
(i.e.
using
the
same
router
to
connect
to
the
Internet).
When
I
try
to
activate,
the
app
says
the
Fingbox
has
been
already
activated
under
another
account
For
security
reason,
a
Fingbox
is
controllable
only
if
you’re
logged
in
with
the
same
account
used
to
activate
the
Fingbox.
Go
to
the
account
screen
and
login
with
the
same
account
that
activated
the
Fingbox.
To
access
the
account
screen,
go
to
“My
Networks”
and
then
tap
on
the
icon
in
the
top-right
corner.
If
you
don’t
remember
which
account
you
used
to
activate
the
Fingbox,
write
an
to
specifying
your
name
and
the
Fingbox
MAC
serial
(as
printed
in
a
sticker
under
its
white
body).
Fingbox
User’s
Guide
-
App
v6.2.1
Page
8
