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Solving
network
speed
problems
Sometimes
your
network
slows
down
or
stops
working
(and
you
need
to
send
that
huge
slide
deck
for
tomorrow’s
presentation).
Or
maybe
the
connection
is
good
during
the
day,
but
unusable
at
night
(right
when
you
were
finally
ready
to
catch
up
with
Game
of
Thrones).
It’s
not
easy
to
understand
where
the
problem
is.
Calling
your
Internet
provider
often
implies
a
long
wait,
a
bunch
of
trivial
questions
and
no
problem
solved.
What’s
the
cause
of
the
slow
down?
Is
it
your
new
neighbor’s
Wi-Fi?
Should
you
move
your
Wi-Fi
access
point
to
a
better
position?
Is
your
Wi-Fi
extender
messing
up
with
your
new
doorbell?
Or
should
you
buy
a
Wi-Fi
mesh
system
to
cover
the
dark
spots
in
your
home?
Fingbox
empowers
you
to
understand
what’s
happening
and
take
the
right
actions.
It
all
starts
by
measuring
the
following
things:
● The
Wi-Fi
speed
at
your
phone
location
● How
fast
your
service
provider
connects
you
to
the
“Big
Internet”
● How
much
bandwidth
is
being
used
by
each
device
and
who’s
“hogging”
the
connection
First,
let’s
see
how
each
test
works.
Then
we’ll
use
them
all
to
troubleshoot
a
“slowness”
issue.
The
big
difference
between
the
Wi-Fi
and
the
Internet
speed
test
is
this:
● the
Wi-Fi
test
runs
entirely
within
your
home
and
is
not
affected
by
the
Internet
connection
speed;
● the
Internet
speed
test
runs
between
the
Fingbox
and
a
test
server
on
the
Internet
and
doesn’t
use
Wi-Fi.
See
the
next
diagram
to
have
a
better
idea:
Fingbox
User’s
Guide
-
App
v6.2.1
Page
34