Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing this
form accurately before contacting National Instruments for technical support helps our applications
engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.
Name ___________________________________________________________________________
Company ________________________________________________________________________
Address _________________________________________________________________________
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Fax ( ) Phone ( ) _____________________________________
Computer brand _________________ Model Processor___________________
Operating system (include version number) _____________________________________________
Clock Speed MHz
RAM MB
Display adapter
Mouse yes no Other adapters installed ___________________________
Hard disk capacity _______MB Brand
Instruments used __________________________________________________________________
National Instruments hardware product model _________________ Revision __________________
Configuration_____________________________________________________________________
National Instruments software product ___________________Version
Configuration_____________________________________________________________________
The problem is ____________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
List any error messages _____________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
The following steps will reproduce the problem __________________________________________
________________________________________________________________________________
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