Introduction
4
1.2.5. Document conventions
Various typefaces and presentation styles are used in this document as follows :-
• Text that would be typed as-is, for example a command, or an XML attribute name is shown in
monospaced_font
• Program (including XML) listings, or fragments of listings are shown thus :-
/* this is an example program listing*/
printf("Hello World!\n");
• Text as it would appear on-screen is shown thus :-
This is an example of some text that would
appear on screen.
Note that for documentation purposes additional
line-breaks may be present that would not be in the on-screen text
• Notes of varying levels of significance are represented thus (colour schemes may differ depending on
signficance) :-
Note
This is an example note.
The significance is identified by the heading text and can be one of : Tip - general hints and tips, for example
to point out a useful feature related to the current discussion ; Note - a specific, but not critical, point relating
to the surrounding text ; Caution - a potentially critical point that you should pay attention to, failure to do
so may result in loss of data, security issues, loss of network connectivity etc.
1.2.6. Comments and feedback
If you'd like to make any comments on this Manual, point out errors, make suggestions for improvement or
provide any other feedback, we would be pleased to hear from you via e-mail at :
.
1.3. Additional Resources
1.3.1. Technical Support
Technical support is available, in the first instance, via the reseller from which you purchased your FireBrick.
FireBrick provide extensive training and support to resellers and you will find them experts in FireBrick
products.
However, before contacting them, please ensure you have :-
• upgraded your FB2700 to the latest version of software (see Section 4.3) and
• are using the latest revision of the manual applicable to that software version and
• have attempted to answer your query using the material in this manual