FiberLamp
Terms and Conditions
ii
Copyright 2015
5870081 A1
COPYRIGHT © 2015 FIBERLAMP
All rights reserved. Printed in the United States of America.
This manual may not be reproduced in whole or in part, in any form or by any means, without the express written permission of
FiberLamp.
NO LIABILITY FOR ERRORS
FiberLamp reserves the right to correct technical and typographical errors in this manual at any time, without prior notice. In no
event shall FiberLamp be liable for errors in this manual or for any damages arising out of or relating to this manual.
PRODUCT WARRANTY/LIMITATION OF REMEDITS
FiberLamp warrants, to the original Buyer, all of its products to be free from defects in both workmanship and material for a
period of one year from the date of shipment. This warranty extends to all products, which have proved defective through
normal use, but excludes products that have been damaged, mishandled, disassembled without permission, modified without
written approval by FiberLamp, or misused by Buyer or any other person. This warranty is in lieu of all other warranties, and
FiberLamp disclaims all other warranties express or implied, including any warranty of merchantability, fitness for a particular
purpose, or arising from the course of dealing between the parties or usage of trade. FiberLamp does not extend any warranty
of any kind whatsoever to any purchaser of the products from Buyer or to any end-user of the products. FiberLamp, at its sole
choosing, will replace or repair to proper working condition any products under warranty that are returned. Products repaired or
replaced under warranty are only warranted for the remaining unexpired period of time of the original warranty. FiberLamp
reserves the right to issue a credit memo for any defective product as an alternative to product replacement or repair.
FiberLamp will not accept Buyer generated debit memos. Buyer may not set off or withhold payment because any product is
defective. I
n no event shall FiberLamp’s liability under this warranty and this contract exceed the purchase price of the products.
In no event shall FiberLamp be liable under this warranty or this contract for consequential, incidental or special damages.
RETURN MATERIAL AUTHORIZATION TERMS
FiberLamp will only accept a return of products for which a FiberLamp Return Material Authorization (“RMA”) Number has been
issued to Buyer prior to the shipment of the return products to FiberLamp. This RMA Number must be displayed on all return
shipment documents. FiberLamp will refuse all returns that are not accompanied by an RMA Number. All risks of any such
refused shipment are the sole responsibility of Buyer.
For warranty returns, FiberLamp will only accept return products accompanied by a statement of defects. FiberLamp will not
evaluate returns not including this information, and such returns will be returned to Buyer at Buyer’s expense.
Warranty returns proved defective through damage, mishandling, disassembly without permission, modification without written
approval by FiberLamp, or misuse by Buyer or any other person, and warranty returns found non-defective, will be subject to
evaluation and processing fees, and repair costs if applicable. Non-warranty returns will be evaluated and will be subject to
evaluation and processing fees. If non-warranty repair work is necessary, Buyer will be notified of repair costs before a repair
work order is initiated. Confirming POs are required for non-warranty repair work.
For warranty returns, Buyer is responsible for one-way freight costs to FiberLamp, including any duty and taxes. FiberLamp will
cover freight costs for return shipment to Buyer. Shipment charges billed to FiberLamp without prior approval from FiberLamp
will be re-invoiced to Buyer.
For non-warranty returns, Buyer is responsible for two-way freight costs, including any duty and taxes. If shipment consists of
returns that are both warranty and non-warranty, the shipment will be considered as non-warranty.
FiberLamp will not accept Buyer generated debit memos.
All international return shipments to FiberLamp, including packaging and airway bill, must be marked “Goods made in the
United States; enter as American Goods Returned (‘AGR’)” and state the reason for the return to the United States. FiberLamp
will refuse all returns that are not properly documented. All risks of any such refused shipment are the sole responsibility of
Buyer.
International returns should be sent via Federal Express, UPS or DHL. International returns may be processed using
FiberLamp’s brokerage: EWI Inc. 305 Harbor Way, South San Francisco, CA 94080. Contact David Li at TEL: (650) 794-1388,
FAX: (650) 794-
1389. If one of these carriers or FiberLamp’s broker is not used, FiberLamp may invoice Buyer for any
additional costs including duty and taxes.
REVERSE ENGINEERING/CONFIDENTIALITY
Buyer shall not reverse engineer, decompile, disassemble, modify, reproduce or copy any products or any software within any
products. Buyer shall not analyze or identify the chemical composition or the physical characteristics of any products. Buyer
shall not furnish FiberLamp specifications to any other person.
SOFTWARE LICENSE
FiberLamp does not transfer ownership of software contained in any products. FiberLamp grants to Buyer a perpetual non-
exclusive license to use software in the operation of the product in which it is contained. This license is transferable only with
the transfer of ownership of the product.
