17
6.2 SETTING UP THE FETCHTV SERVICE
Now that you have set up your SmartBox, you can enter the exciting world of on-demand content.
Watch what you want, when you want, from your favourite armchair.
6.2.1 CREATING YOUR FETCHTV ACCOUNT
If you haven’t already created an account with FetchTV, you will need to do that now.
Please see section 4.1 entitled “Set Up Your FetchTV Account Online” for instructions on how to set
up your free FetchTV account.
6.2.2 REGISTERING YOUR ACCOUNT ON YOUR SMARTBOX
When you have registered on the PC, go back to your SmartBox and press the * button on your 7000
or 8000 series remote control, or the blue FetchTV button on the 8320HD universal remote control.
Registering your account on your SmartBox will give you access to thousands of hours of movies,
music videos and TV, as well as catch-up TV services like BBC iPlayer, Sky Player and remote
recording. It will also give you access to the free archive facility that allows you to save recorded TV
programmes onto external drives, and with 7000 and 8000 series boxes it will also mean that your
warranty is extended to 24 months, free of charge.
When you connect to the FetchTV service for the first time you will be asked for your mobile number.
This is the unique number you used when you created your FetchTV account online. If you do not
have a mobile, a land line number will work as well.
If you need to check the number that you used you should log in to your FetchTV account at
www.fetchtv.co.uk
and go to My Fetch to review your account information.
If this page does not appear then check your connection to the router in the diagnostics menu.
Input your mobile phone number, using the remote control number keys, and press OK. You will now
be asked to input your FetchTV PIN which you selected when you created your FetchTV account,
again using the number keys on your remote control, then press OK. Note that the FetchTV PIN is not
the same as the SmartBox parental control PIN (used to block restricted programmes).
You should now be able to access the FetchTV service in full.
You will not normally have to enter your details again but it is a good idea to keep them safe for
future reference.
You will only be asked for your FetchTV PIN for payment verification. You should keep it private and
secure, and you can change it any time by logging in to your account at www.fetchtv.co.uk.
