1.
Unable to pair with smartphone or tablet
2.
FenSens device keeps dropping signal
If your device signal keeps dropping, please
close out of the app and open it up again or
press the included Tap launcher button to
auto-launch.
3.
Lost or damaged accessories
If you have lost or damaged one of the included accessories, please
contact
. The custom security screwdriver will
require a replacement if it becomes lost, but the other screws can be
easily removed using a standard screwdriver kit.
TROUBLESHOOTING & FAQ
If you have yet to follow the setup instructions,
please walk through the setup process to pair
your FenSens device with your smartphone.
Due to software limitations it may show up
that the Bluetooth or WiFi connection is
rejected, but this is usually not the case, our
app will prompt you if you need to reconnect,
otherwise navigate to the live camera viewing
page after pairing with the camera WiFi and
Bluetooth and it should be streaming video.
While the app will automatically try to connect to the camera WiFi, the
live camera feed always launches faster if you manually connect to
the Type S WiFi network:
15
TYPE_S_BUC01_XXXXXXXXXXXX