Copyright by FENECON GmbH
52
Initial Setup
Please note:
There is the possibility of an automatic commissioning via our
initial setup assistant.
The further procedure for this is described on the following
page.
However, this is currently only possible for selected system
configurations.
- You have installed a
maximum of one battery inverter (50 kW)
- You are using the system for
self-consumption optimization
or
for
peak shaving
If you have a larger system
with two or three inverters
(100 kW to 250 kW)
, commissioning is carried out with
the
support
of our
service team
(see information on the right).
If you use other additional apps (such as heating element, EV
charging stations), please also contact our service team.
For telephone commissioning, please make an appointment
two
weeks in advance
with your contact person at FENECON.
For on-site IBN, a lead time of at least
4 weeks
is required.
For support please contact :
FENECON GmbH
Brunnwiesenstraße 4
+49 9903 628 00 (Service)
Monday to Thurday:
8 am
–
5 pm
Friday:
8 am
–
3 pm
The initial setup takes approx. one hour.
During the IBN, it is mandatory to fill out the IBN protocol and send
it to FENECON within 30 days or the automatically created IBN
protocol must be transmitted via the IBN wizard during installation
- without this, there are no warranty claims!