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Warranty:
FELT BICYCLES LIMITED LIFETIME WARRANTY | USA & CANADA
All Felt frames and forks on Felt bicycles and framesets (Road, Triathlon, Track,
MTB, Cruisers, Lifestyle and BMX), are warranted to be free from manufacturing
defects in material and/or workmanship for the lifetime of the original owner.
Warranty coverage on bicycle components and finish (excluding tires, tubes and
cables) extends for one (1) year from the date of original purchase. Warranty
coverage of front suspension forks, rear shocks, brand name wheel sets, and
some components will be covered by the warranty stated by their original
manufacturers. This Warranty applies only to the original owner and does not
transfer to subsequent owners.
THIS WARRANTY DOES NOT COVER:
• Any damage resulting from normal wear and tear, including the results of fatigue. It
is the owner’s responsibility to inspect his or her bicycle before each and every ride.
• Any damage, failure or loss caused by abuse, neglect, improper repair, improper
maintenance, alteration, modification, failure to follow instructions or warnings
in owner’s manual, an accident or other abnormal, excessive, or improper use,
including, but not limited to, stunt riding, ramp jumping, acrobatics or other similar
activities, or in any other manner for which the bicycle was not designed.
• Any bicycle or frameset purchased by mail order or via the internet.
• The original owner shall pay all labor charges connected with the repair or
replacement of the frame. Cost of shipment or transportation to or from an authorized
Felt dealer or Felt are specifically excluded and not covered by this Warranty.
• Assembly and adjustment of the frameset and component parts must be
completed by an authorized Felt dealer or Felt or other outlets specifically
authorized by Felt to distribute Felt bicycles. Framesets and/or bicycles which are
not assembled and adjusted either by an authorized Felt dealer or Felt or other
outlets specifically authorized by Felt are specifically excluded and not covered by
this Warranty.
USEFUL PRODUCT LIFE CYCLE
• Every Felt frameset has a useful life cycle. This useful life cycle is not the same
as the Warranty period.
• This Warranty is not meant to suggest or imply that the frame cannot be broken
or will last forever. Bicycles and/or frames will not last forever. The length of the
useful life cycle will vary depending on the type of frame, riding conditions and care
the bicycle receives.
• Competition, jumping, downhill racing, trick riding, trial riding, riding in severe
conditions or climates, riding with heavy loads or any other non-standard use can
substantially shorten the useful product life cycle of a Felt frameset. Any one or
a combination of these conditions may result in an unpredictable failure of a Felt
frameset that would not be covered by this Warranty.
• All Felt framesets should be periodically checked by an authorized Felt dealer for
indications of potential failures including cracks, corrosion, dents, deformation, paint
peeling and any other indications of potential problems, inappropriate use or abuse.
These are important safety checks and very important to help prevent accidents,
bodily injury to the rider and shortened useful product life cycle of a Felt frameset.
LIMITATIONS
• There are no warranties which extend beyond the description on the face of this
limited warranty, and any other warranties, expressed or implied, including, but not
limited to, any warranties or merchantability and/or fitness for a particular purpose,
are expressly excluded by the terms of this limited warranty.
• Felt shall in no event be liable for incidental or consequential losses, damages
or expenses in connection with its bicycle products. Felt’s liability hereunder is
expressly limited to the replacement of goods not complying with this warranty or,
at Felt’s election, to the repayment of an amount equal to the purchase price of the
product in question.
• Some states do not permit the exclusion or limitation of implied warranties or
consequential damages, so the preceding limitations and exclusions may not apply
to you.
FREE ASSEMBLY AND CHECK-UP
Within thirty (30) days after your frameset is assembled into a bicycle, you may
return your Felt bicycle to the authorized Felt dealer from whom you bought it for a
free check-up and adjustment
FELT RACING LLC, VIP REPLACEMENT PROGRAM
For those occasions where a damaged Felt product is not covered under warranty,
Felt offers the Felt VIP Replacement Program to help alleviate the hardship of
replacing a Felt bicycle or frameset. All Felt bicycles and bicycle framesets are
covered under the Felt VIP Program for the lifetime of the original owner. The Felt
VIP Replacement Program is a significant discount off of the purchase of a new
bicycle or frame kit. The program is available through any authorized Felt dealer or
other outlets specifically authorized by Felt to distribute Felt Bicycles. This program
applies only to the original owner and does not transfer to subsequent owners. For
additional information, please contact your local authorized Felt dealer.
PROCEDURES
• For any claim to be considered, the bicycle must be brought into an authorized
Felt dealer in assembled condition and accompanied by the original, dated sales
receipt for the bicycle or frameset. (Be sure to keep your receipt in a safe place.).
• Warranty service will be performed by an authorized Felt dealer. Proof of
purchase must be provided. Cost of shipment or transportation to and from Felt,
and the Felt authorized dealer is the responsibility of the purchaser.
• Felt will have the option of either repair or replacement for any defective
product. In the event Felt elects to replace a defective frame, a new frame of equal
or greater value will be provided. The new frame may not be the exact model
purchased.
• If you elect to repair a defective product yourself or use the services of someone
other than an authorized Felt dealer, or if you use a replacement part not supplied
by Felt, Felt will not be liable for any damage, failure or loss caused by the use of
such unauthorized service or parts.
• This Warranty gives you specific legal rights and you may also have other rights
which may vary from state to state